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Joseph Volkswagen of Cincinnati
Cincinnati, OH
402 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 402 reviews
April 17, 2024
Wonderful experience working with the team. Aaron Pardue made the experience easy from start to finish. Would easily recommend Joseph VW. Aaron Pardue made the experience easy from start to finish. Would easily recommend Joseph VW. More
by Lustevelondon
Verified Customer
Helpful April 16, 2024
Had to bring my vehicle back for a third time because it wasn’t fixed. wasn’t fixed. More
by DAMIEN.SPANGLER
Employees Worked With
April 16, 2024
Not customer focused. Want to charge me $700 for something that I was 100 miles over my warranty on. Want to charge me $700 for something that I was 100 miles over my warranty on. More
by lc.baston
Employees Worked With
April 14, 2024
Sales associate Mike Garrison did a great job listening and addressing our concerns as we considered purchasing a new vehicle, even after making it clear we were going to other dealers to see different mak and addressing our concerns as we considered purchasing a new vehicle, even after making it clear we were going to other dealers to see different makes and models. When we knew we were going with Volkswagen, we reached out to Mike right away. Mike went above and beyond, going as far as preparing paperwork on his day off, to reduce time spend in the dealership. Additionally, Logan West did a great job explaining the financials, thoroughly explaining warranties, which helped make decisions easier. We are excited to add another Volkswagen to the household, especially this new 2024 Volkswagen Golf R!! More
by RONN2503
Employees Worked With
Mike Garrison, Logan West
April 14, 2024
We had a nice experience. It was a long day but made more pleasant by working with the staff. It was a long day but made more pleasant by working with the staff. More
by tstark3
Employees Worked With
April 12, 2024
I don't want to write a review for a recall I'd like less emails is all emails is all More
by whennotbeingdavid
April 12, 2024
Very clean,comfortable atmosphere. Plenty of inventory to suit a variety of vehicle enthusiasts. Look for Mr.Martin Morris, as he will make you feel like family and is a very snappy dr Plenty of inventory to suit a variety of vehicle enthusiasts. Look for Mr.Martin Morris, as he will make you feel like family and is a very snappy dresser with a plethora of awesome shirts! More
by JONCRANE8
Employees Worked With
April 12, 2024
The paperwork side of this transaction was extremely onerous. This was a corporate purchase and the additional hoops we went through to complete an already paid for purchase were ridiculous. We have pur onerous. This was a corporate purchase and the additional hoops we went through to complete an already paid for purchase were ridiculous. We have purchased a number of other vehicles, two others this year, and never had this many issues. Would not recommend this dealership. More
by Stephen.Miller
Employees Worked With
Jon Hart
April 11, 2024
Always great at communication and helpful when it comes to scheduling. Reggie does a great job and the other employees are very helpful and kind. to scheduling. Reggie does a great job and the other employees are very helpful and kind. More
by bempster1990
