Joseph Volkswagen of Cincinnati

Spectacular staff. Reggie always goes above and beyond. He is honest, fair and that’s why I will go no where else Reggie always goes above and beyond. He is honest, fair and that’s why I will go no where else More

I took my VW 2014 Jetta to get a new key and some work done because my mother who has bought he last to VW from Joseph and always raved about how great they are. As I was checking in my car to the service done because my mother who has bought he last to VW from Joseph and always raved about how great they are. As I was checking in my car to the service center I walked to the show room where I was immediately greeted, when I asked if they had any used vw’s they had Cam take me to a 24 certified Taos that just came in. It was instant love. Even though I really didn’t think I had a chance at financing this vehicle being that I’m in my early 40s widowed raising my teen twin girls alone. I do work really hard but I don’t have the best payment history that I would like so I didn’t think I could get this car without using a cosigner. But everyone in that dealership was amazing and they made me feel like my credit was immaculate and I had no issues everything was seamless. I am so glad that I went there and that I have a new vehicle and I will never ever go to another dealership ever again I am a lifetime Joseph Volkswagen customer. More

Everyone is friendly and helpful, especially Greg. , I trust them with my car and will be comng back in the future. , I trust them with my car and will be comng back in the future. More

I brought it in to get a lightbulb and have them check a Noyes later on that day. My car overheated and needed to be towed was not happy. Noyes later on that day. My car overheated and needed to be towed was not happy. More

would not recommend. thought they were trustworthy, turns out i was sadly mistaken. wish my experience was better. Engine light came on the day after purchase. $1000.00 r thought they were trustworthy, turns out i was sadly mistaken. wish my experience was better. Engine light came on the day after purchase. $1000.00 repair. "Not our problem" was the answer i got. I will give a good rating to "People i worked with" below, even though i didnt work with any of them. More

Ben at Joseph VW was very helpful in our car buying process. He was kind and friendly and made the whole process easy! process. He was kind and friendly and made the whole process easy! More

Michael is excellent professional with terrific follow through skills. He helped with maturing lease and found successful car purchase. through skills. He helped with maturing lease and found successful car purchase. More

Mike Garrison was so kind and helpful. He was not pushy. He made sure we had a drink and candy. He heard my husband mention he hadn't had breakfast and Mike quickly pulled out an energy ba He was not pushy. He made sure we had a drink and candy. He heard my husband mention he hadn't had breakfast and Mike quickly pulled out an energy bar. THEN, the staff was having pizza and one gentleman heard my 7 year old say that the pizza smelled good. He immediately offered a slice to both of my children. It was incredibly kind. When the car we came to look at didnt meet my expectations, Mike recommended a car that checked all of our boxes. The buying process was the quickest I've experienced yet. We will definitely be back when it's time to replace our other car. More

For a rainy day from the time I entered the dealership the welcoming was great. When I returned to pick up my vehicle (again a rainy day) the customer service along with the friendly staff, I had a great the welcoming was great. When I returned to pick up my vehicle (again a rainy day) the customer service along with the friendly staff, I had a great experience with the VW family. Thank you Michael McFarland for placing me with Mike Garrison to complete my purchase journey. Mike Garrison than you very much for your assistance with making sure all was well during the transition. More

Martin Morris was an outstanding salesmen - very informative and helpful in explaining the Jetta I purchases. informative and helpful in explaining the Jetta I purchases. More