Joseph Volkswagen of Cincinnati

Great dealing with you. Sales and finance were professional and took care to see that the 2025 Taos was in excellent condition. One suggestion would be to reboot the infot Sales and finance were professional and took care to see that the 2025 Taos was in excellent condition. One suggestion would be to reboot the infotainment/navigation system to eliminate prior owner settings. Every time I start the car, the screen depicts multiple McDonalds location in Atlanta. I was supposed to drive from Cincinnati back to home base in Asheville, but I followed the GPS and ended up at McDonalds in Atlanta......The burger was OK! Mike Garrison and Kaz Saladin were easy to work with, exceptional team members! More

I was able to be assisted quickly by knowledgeable and friendly staff! I have never been disappointed by this service department! friendly staff! I have never been disappointed by this service department! More

Ben was lovely! Very personable and attentive. He quickly found me a great car that met all of my needs. My family has been shopping at this dealership for over 2 de Very personable and attentive. He quickly found me a great car that met all of my needs. My family has been shopping at this dealership for over 2 decades, highly recommend. More

Reggie has helped me a number of times over the years and his customer service is top notch. The service department techs quickly diagnose the issue and make the repair timely. his customer service is top notch. The service department techs quickly diagnose the issue and make the repair timely. More

Excellent service! Customer focus! I am so happy they fixed my issue. Transparent and adequate pricing! Customer focus! I am so happy they fixed my issue. Transparent and adequate pricing! More

Except for long waits on the phone to get in touch with a service rep I have no complaints at all. service rep I have no complaints at all. More

Spectacular staff. Reggie always goes above and beyond. He is honest, fair and that’s why I will go no where else Reggie always goes above and beyond. He is honest, fair and that’s why I will go no where else More

I took my VW 2014 Jetta to get a new key and some work done because my mother who has bought he last to VW from Joseph and always raved about how great they are. As I was checking in my car to the service done because my mother who has bought he last to VW from Joseph and always raved about how great they are. As I was checking in my car to the service center I walked to the show room where I was immediately greeted, when I asked if they had any used vw’s they had Cam take me to a 24 certified Taos that just came in. It was instant love. Even though I really didn’t think I had a chance at financing this vehicle being that I’m in my early 40s widowed raising my teen twin girls alone. I do work really hard but I don’t have the best payment history that I would like so I didn’t think I could get this car without using a cosigner. But everyone in that dealership was amazing and they made me feel like my credit was immaculate and I had no issues everything was seamless. I am so glad that I went there and that I have a new vehicle and I will never ever go to another dealership ever again I am a lifetime Joseph Volkswagen customer. More

Everyone is friendly and helpful, especially Greg. , I trust them with my car and will be comng back in the future. , I trust them with my car and will be comng back in the future. More

I brought it in to get a lightbulb and have them check a Noyes later on that day. My car overheated and needed to be towed was not happy. Noyes later on that day. My car overheated and needed to be towed was not happy. More