Joseph Volkswagen of Cincinnati

Adam made my lease experience great! He went over the vehicle and explained everything plus was friendly to work with. During the contract signing Logan was organized and helpful. Very h He went over the vehicle and explained everything plus was friendly to work with. During the contract signing Logan was organized and helpful. Very happy with my beautiful new Taos! More

I had brought my car in for two different issues on two separate occasions and neither one was resolved. Also I did not receive any documentation on either visit. I am not impressed. separate occasions and neither one was resolved. Also I did not receive any documentation on either visit. I am not impressed. More

Max was great. Helped us out with taking a test drive and got us the deal we wanted. Helped us out with taking a test drive and got us the deal we wanted. More

The attention to customer service is really what sets this dealer apart. My wife and I got a flat nearby in our new car (8 days old) (terrible timing to hit a nail).... Within an hour I was on the road w this dealer apart. My wife and I got a flat nearby in our new car (8 days old) (terrible timing to hit a nail).... Within an hour I was on the road with a new car to make it home for the holidays with our extended family. Kudos to Mike Garrison and the sales manager for really putting the customer first. More

Everyone was very helpful and knowledgeable about all aspects of the sale. I already feel party of the family. I highly recommend Jon Hart and Ryan Roberts. aspects of the sale. I already feel party of the family. I highly recommend Jon Hart and Ryan Roberts. More

I didn’t happy at all. $485 for battery $3000 for traction control, hit system, brakes….. after 14 days engine light and some kind of vibration from engine motor and anoth $485 for battery $3000 for traction control, hit system, brakes….. after 14 days engine light and some kind of vibration from engine motor and another the turn signal system to fast.they ask me $1700 again so in 2 months 5 thousand dollar for maintenance doesn’t look good to me so I didn’t make 2nd service. I made decision which is better not to have Volks wagen car and it’s gone God did! More

Great service as usual - I dropped off my 2017 Jetta for its 70K service, they drove me to work, serviced my car and got it in great shape, picked me up from work and got me on my way - all for a reasonable its 70K service, they drove me to work, serviced my car and got it in great shape, picked me up from work and got me on my way - all for a reasonable cost! More

Great service as always. Staff is friendly and knowledgeable. No issues at all. Highly recommend Staff is friendly and knowledgeable. No issues at all. Highly recommend More

I bought a new car and they made me make an appt to drain the oil they overfilled and never called me when my other key showed up the oil they overfilled and never called me when my other key showed up More

Both the sales rep and finance rep were very thorough and responsive. I was very happy to be in and out without any hard sales tactics. responsive. I was very happy to be in and out without any hard sales tactics. More