Joseph Volkswagen of Cincinnati

Must faster process than previously experienced. No hard sale of 'extra' items that most other dealer 'require'. Clear negociation, no hidden items. No hard sale of 'extra' items that most other dealer 'require'. Clear negociation, no hidden items. More

Always expert, fast service to assure my car is SAFE and ready for long drives and whatever my car faces on the road. ready for long drives and whatever my car faces on the road. More

These guys are amazing. I highly recommend buying vehicles here. New and used vehicles are top of the line and just a great atmosphere! I highly recommend buying vehicles here. New and used vehicles are top of the line and just a great atmosphere! More

Initial phone call to schedule was very unpleasant. Service technician not helpful and questioned what I was told by another employee. The problem got fixed but no apology for rude treatment Service technician not helpful and questioned what I was told by another employee. The problem got fixed but no apology for rude treatment More

Had a great buying experience, although it took a lot longer than expected to get checked out, but very efficient and didn't get gouged on unnecessary and outrageous fees. Adam was very knowledgeable an longer than expected to get checked out, but very efficient and didn't get gouged on unnecessary and outrageous fees. Adam was very knowledgeable and very much a "car guy"! More

Had a great buying experience with, didn't take too long with the whole buying process and was able to get the car that I wanted. with the whole buying process and was able to get the car that I wanted. More

Joseph Volkswagen is located in the middle of what you could compare to Mos Eisley Spaceport. And rightfully so. It's amazing how I can be quoted an expensive service, then bring it back for that servic could compare to Mos Eisley Spaceport. And rightfully so. It's amazing how I can be quoted an expensive service, then bring it back for that service only to be told that they re-diagnosed it and I need a different service that's 3x the original quote. Then after explaining to them that I don't have the money for that, they ran my car completely out of diesel. Miles to go: 0. I've never seen that. It was not that low when I had it towed over because I live in the middle of nowhere. I know better than that. Common courtesy, though, would have been to add a little bit to the tank ($5-6) so the customer (who has already spent thousands of dollars with you) can get from point a to the nearest shady filling station - assuring that the customer will come back when they need a service. Not here. You'll be treated like a second-class citizen at the desk. Only one person out of 5 will be checking people out. I did not think I needed to be charged for a second diagnosis, since I brought it in for a service inwhich a diagnosis was already paid for. I would have argued this with the person checking me out but they had already made a comment to another employee, "what are they gonna do, fire me?". Lord have mercy. I'll never spend money at a Joseph facility ever again. Not that it matters to them. More

Amazing an always honest . Not pushy at all .. if your car doesn’t need it they don’t push it . Not pushy at all .. if your car doesn’t need it they don’t push it . More

Joseph Service has been pretty good with communicating the work required for my car. I leased my ID4 from them and may go back for an updated version. the work required for my car. I leased my ID4 from them and may go back for an updated version. More

Martin Morris was fantastic to work with. He made the experience easy from start to finish. He made the experience easy from start to finish. More