Joseph Volkswagen of Cincinnati

It was very easy to work with the team. The service was done quickly and without issues. The service was done quickly and without issues. More

It was a good attention. I had a flat tire and the representative explained everything very detailed. Thank you. I had a flat tire and the representative explained everything very detailed. Thank you. More

They always take great care of me and my GTI. Car just got it’s 100,000 mile service. I’m glad all my service has been at Joseph. Car just got it’s 100,000 mile service. I’m glad all my service has been at Joseph. More

Great service from the service department. Fixed things I hadn’t even brought the car in for. Fixed things I hadn’t even brought the car in for. More

The manager and staff were great to work with and very helpful with my needs!! helpful with my needs!! More

My experience with Joseph Volkswagon of Cincinnati was exceptional. From the sales person to the sales manager we were treated to the best experience from an auto dealership we have ever had. They were a exceptional. From the sales person to the sales manager we were treated to the best experience from an auto dealership we have ever had. They were attentive, listened, and tried to work out the best possible solutions to our requests. We left satisfied and felt that we got the best deals possible. More

They fixed up our troublesome noise for less than quoted. They took my complaint of a weird noise seriously. They took my complaint of a weird noise seriously. More

Reggie, Christopher, and Tim were very helpful when I picked up my Passat on 7/12/2023. The Passat was in for service from 7/6/2023 to 7/12/2023. I do thank you for providing a service loaner. I s picked up my Passat on 7/12/2023. The Passat was in for service from 7/6/2023 to 7/12/2023. I do thank you for providing a service loaner. I sold the Passat the same day I picked it up. I sold it as is. My issue is someone in service advised the Passat buyer that I was told of a bad wheel bearing. I discussed a wheel speed sensor with Christopher as I was paying the bill for $680. We did not discuss a wheel bearing. I advised the buyer that the Passat has issues such as a rear wheel speed sensor as listed on the job ticket and I was selling it as is. I even showed the job ticket to the buyer. The job ticket for $680 shows a line item for a speed sensor, but did not list a wheel bearing. There was a separate note with the cost of the speed sensor and bearing, but I opted not to have the work done as I advised Greg. I priced the Passat accordingly. That’s probably why I had over 90 responses the day I listed it. I don’t condone anyone giving out info on my car to anyone other than me or my wife or editorializing about any information between your dealership and me. It may have impacted the sale. FYI, I offered the buyer the opportunity to return the car as she was upset after being told I was told about a wheel bearing. Jim Hull 513-519-9127 More

Reggie was great to work with. He explains everything. All of the staff that we talked to were very nice. He explains everything. All of the staff that we talked to were very nice. More

Not personable. Felt awkward and there was barely any help. Charged a lot of money Felt awkward and there was barely any help. Charged a lot of money More