Joseph Volkswagen of Cincinnati - Service Center

The service team at Joseph are tops: professional, courteous, patient, and always willing to go that extra mile. courteous, patient, and always willing to go that extra mile. More

Called with same information twice by two different people holding up the job. Did not have the courtesy to charge my vehicle when done prior to pick up. Forgot to reset warning settings. people holding up the job. Did not have the courtesy to charge my vehicle when done prior to pick up. Forgot to reset warning settings. More

They have great service and I love the team. They are responsive and very helpful. They are responsive and very helpful. More

We have used them since 2019. Great people to work with. I would recommend anyone to use them. Great people to work with. I would recommend anyone to use them. More

The process went swimmingly well. It went well. No issues and was on time. Two thumbs up. It went well. No issues and was on time. Two thumbs up. More

I spoke with the front desk man (John) and a mechanic. Both were very nice and explained the needed repair. Both also accepted my decision to not have the repair done. Both were very nice and explained the needed repair. Both also accepted my decision to not have the repair done. More

Reggie was really outstanding. He was helpful, responsive, communicative, and fair. We will be back. He was helpful, responsive, communicative, and fair. We will be back. More

Dealership was awesome to work with. Very steep diagnostic for having to explain to them how to troubleshoot issue with no real answers afterwards. Very steep diagnostic for having to explain to them how to troubleshoot issue with no real answers afterwards. More

Reggie is the best, I will make sure to go through him from now on! from now on! More

Easy to schedule. After hours drop off and late pick up is helpful to busy schedules. After hours drop off and late pick up is helpful to busy schedules. More