Joyce Honda

The people I dealt with at the dealership were all polite and easy to get along with. Gabriel, my sales man was extremely helpful and patient. and easy to get along with. Gabriel, my sales man was extremely helpful and patient. More

I used to say yes. I had a terrible time getting an appointment. I brought three cars in back to back - and had a loaner (thank you). Two of the three cars came home with New or continuing issues. One appointment. I brought three cars in back to back - and had a loaner (thank you). Two of the three cars came home with New or continuing issues. One they forgot to do the recall on despite my multiple reminders. The other one came home after being there for two weeks with the passenger airbag light on. I never received a call when my second car was completed. Without Larry’s help I would not have been able to make an appointment. Kelvin went for a test drive with me regarding my concern of a noise in my second car. The ladies at the desk were awesome. I am concerned about the software because if I spoke to a technician who was not my technician, they could not answer my questions and kept transferring me. A question like... was the 10% discount applied? Does the quote include this specific repair? More

Excellent, as always Service center was as efficient as always, regardless of the current conditions. I took both my wife's and my car in, and we had no issues. Service center was as efficient as always, regardless of the current conditions. I took both my wife's and my car in, and we had no issues. More

No communication whatsoever. I need to appointments for two different cars. No one called me to give me a status update, I had to call multiple times. I was told they would get back to me no one ever did. two different cars. No one called me to give me a status update, I had to call multiple times. I was told they would get back to me no one ever did. Which should’ve been 10 hours of work for two cars turned out to be three days. More

Great experience I bought a used car at this dealership and the price was great. Before buying the car I told them the rims were scratched up and they said they would I bought a used car at this dealership and the price was great. Before buying the car I told them the rims were scratched up and they said they would take care of it. They gave their word and fixed my rims. Anytime their was an issue they took care of it and because of that I would recommend this dealership to my family and friends. Thank you again Joyce Honda! More

Just had an amazing experience with this dealership!! The saleslady Jane Bisignani was amazing thanx so much I would highly recommend Joyce Honda and Jane Bisignani saleslady Jane Bisignani was amazing thanx so much I would highly recommend Joyce Honda and Jane Bisignani More

I wish I could go lower on the stars!! Unable to reach the service advisor as a Follow up to the repairs done in March on my Honda Odyssey (just before all the closures due to covid19). Spent $2k. Left the service advisor as a Follow up to the repairs done in March on my Honda Odyssey (just before all the closures due to covid19). Spent $2k. Left 5 messages in last 2 weeks but no callback. Today as Jennifer is out I tried to reach service dept, For another advisor but they keep hanging up before even coming to the phone. 3 times in a row. I waited very long before submitting this survey but now I give up. How difficult could it be to come on the phone. Forget about talking about the problem with the car? Am very upset why did I go to Joyce Honda for repairs in the first place. More

Thank you so much for helping me get my new car. I know Catherine Carr and the financial team worked really hard to get me the deal... I could not speak more highly of Joyce Honda in Denville NJ! Thanks ag Catherine Carr and the financial team worked really hard to get me the deal... I could not speak more highly of Joyce Honda in Denville NJ! Thanks again and I hope to do business with you guys again. More

I had a wonderful experience with both Tom Duffy and Efran Madrigal when leasing a new vehicle during the pandemic. Both went out of their way to alleviate the hassle for me as I am working from home fu Efran Madrigal when leasing a new vehicle during the pandemic. Both went out of their way to alleviate the hassle for me as I am working from home full time while being the sole caregiver to my six month old daughter. They streamlined the leasing process so well that it only required a 30 minute visit to have me driving away in a new car! I will definitely be recommending them to all of my friends! More

mr san ramon did not get back to me someone else left message found this unacceptable looking to purchase new car and trade in. car. mr san ramon sold me in 2016 message found this unacceptable looking to purchase new car and trade in. car. mr san ramon sold me in 2016 More