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Joyce Honda
Denville, NJ
4,542 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 4,542 reviews
May 15, 2020
Friendly service Everyone was wonderful from the service writer Ray, Ken the Service advisor to Anthony the Technician all three were helpful and caring as well as the Everyone was wonderful from the service writer Ray, Ken the Service advisor to Anthony the Technician all three were helpful and caring as well as the rest of the staff and very polite More
by whartonbaberuth42
Verified CustomerEmployees Worked With
Kenneth T., Anthony A., Ray Spinelli, KELVIN ALFRED
May 14, 2020
Strong but FAIR! - Efren M. Strong Salesman but fair when issues arise. We bought an extended warranty for a 2019 Honda CRV but found that certain 'rule' to maintain eligibility Strong Salesman but fair when issues arise. We bought an extended warranty for a 2019 Honda CRV but found that certain 'rule' to maintain eligibility were too strict. Efren understood and adjusted accordingly More
by murrayst
Employees Worked With
Efren Madrigal
May 13, 2020
Things were a little slow dropping my vehicle off for my appointment to change my oil. I believe we all need to be a little more patient due to all that is going on with Covert 19. Overall the dealership appointment to change my oil. I believe we all need to be a little more patient due to all that is going on with Covert 19. Overall the dealership and their employees did a great job. I was very impressed on how they sterilized my vehicle. Thank you Joyce Honda! More
by Twiggy
Employees Worked With
I did not get the name of the women that checked my vehicle in. She was very nice and moved as quickly as she could.
May 12, 2020
Exceptional Service Kelvin Alfred, was very courteous and accommodating. He listened attentively and reassured that my needs were going to be met. The process was fluid Kelvin Alfred, was very courteous and accommodating. He listened attentively and reassured that my needs were going to be met. The process was fluid, and I had my car back in a timely manner. I really appreciate the professionalism that was bestowed to me by the staff. More
by blackcezs
Employees Worked With
Caesar, KELVIN ALFRED
May 12, 2020
Fast, friendly, and thorough This dealership has always been there for me, through 3 Honda Fits, one my son totaled and one I totaled, and they were always there to help me out. This dealership has always been there for me, through 3 Honda Fits, one my son totaled and one I totaled, and they were always there to help me out. Always been helpful, considerate, and when you're getting over an upsetting, bad experience like losing your car, they treat you like family. Service dept does a thorough but fast job and has always been wonderful about explaining things and answering my questions. But the best part? When I desperately needed a car and couldn't get couldn't get anywhere to buy one, they sent a car to pick me up, four towns away! More
by D1180D
Employees Worked With
Kathleen in service, Hector Rios
May 11, 2020
Service I had my oil changed, tires rotated and a recall done. They told me it would take 1 1/2 hours and it was right on point! I had my oil changed, tires rotated and a recall done. They told me it would take 1 1/2 hours and it was right on point! More
by PAVONEDIANA
Employees Worked With
Ray Spinelli
May 08, 2020
Was pleased with the service that Joyce Honda provides the service was puctual and thorough and would provide a saveing when possible I would recommend there service to all the service was puctual and thorough and would provide a saveing when possible I would recommend there service to all More
by DAVISW749
Employees Worked With
KELVIN ALFRED
May 08, 2020
Joyce Honda always take care of their customers. I've been going there since '09 and never had issues and always are fair with the pricing. Thank you Joyce Honda been going there since '09 and never had issues and always are fair with the pricing. Thank you Joyce Honda More
by VEEPZ1123
Employees Worked With
Other Employees :
Efren Madrigal, Justin Patel
May 07, 2020
Took too Long You required an Appointment for service. I made one for 9AM. I arrived at 8:30AM and handed my keys off around 9AM, which I thought was OK. The work You required an Appointment for service. I made one for 9AM. I arrived at 8:30AM and handed my keys off around 9AM, which I thought was OK. The work was to replace the front break pads, and I was going to wait. The car was not completed until Noon. Three hours to replace break pads. Very poor showing. Why do you ask for scheduled appointment when the car just gets in line with every car that shows up before me regardless of what time their appointment was. Scheduling apparently means absolutely nothing. More
by dcaravella
Employees Worked With
bernstein
May 07, 2020
Coronavirus Safety The dealership took great precautions to ensure the safety of their customers. I had a 9;30 appointment and the oil change and inspection of my Pilot The dealership took great precautions to ensure the safety of their customers. I had a 9;30 appointment and the oil change and inspection of my Pilot was completed in an about an hour. More
by RGZAW923
Employees Worked With
Didn't really work with anyone. , KELVIN ALFRED
