Joyce Honda

I would highly recommend John Picorale to anyone looking for a Pre-Owned vehicle.Better yet i would highly recommend John Picorale for anything.If this guy was selling sour lemon aid he would still be succe for a Pre-Owned vehicle.Better yet i would highly recommend John Picorale for anything.If this guy was selling sour lemon aid he would still be succesful.I cant tell you how easy he is to deal with.Just like most people a trip to a car dealer can be very uneasy.I`m a single Mother and i feal like most dealers prey on us.When i walked into Joyce Honda i was greated by this tall bald man.I thought oh my god.He is going to shake me upside down and take all my money.My girlfriend purchased a car from him last month.She sent me to John,she said if anyone is going to make sure you get a good deal it would be him.She forgot to tell me he is 6`4'' and looks like he played for the NFL at on point in his life.I walked into the dealership and one of his salespeople.Then John came out,he asked me some questions.He then told his sales person what cars to show me.I looked at them and picked out 3.John then told me which one he would buy.He was so smooth,and made it simple.No games just straight shooting all the way through the process.He is the best i ever meet in the car industry ever.Iwill tell all my friends and co workers to go to him.Like one women said he is like a m&m you want more of him.I wish i could buy everything from him.From my morning coffee to a house anything people sell they should sell like John.John you are the best in the buisness.I love the way you do buisness.Thank you Thank you Thank you. More

agreed on a lease of 2011 civic lx, credit check done and approved. rec'd call from sales consultant Jaime Monge that his manager wanted to switch out the car for 2012 for an increase in the lease term of $1 approved. rec'd call from sales consultant Jaime Monge that his manager wanted to switch out the car for 2012 for an increase in the lease term of $180.00 new rate 270/month. I said no and the next day the supervisor caled and said nothing in writing we can not offer you the original deal. Jamie sent this to me from his I phone - "Hi XXX the best I could do is $265 36x12k plus you have to give me your first month payment of $265 that it.hope to hear from you" seems like this is in writing? This is a rip off! More

I don`t know where to begin.All the other dealers i worked with are typical car dealers.Joyce Honda is not like the other dealers.The Pre-Owned Manager John Picorale was a pleasure to deal with.Low pr worked with are typical car dealers.Joyce Honda is not like the other dealers.The Pre-Owned Manager John Picorale was a pleasure to deal with.Low pressure easy to fall in love with.I never thought i would say that about a car dealer.Anyone could tell John takes the time out to hire and train his staff.After the sale i sent my friend there.She couldn`t believe the ez low pressure approach.This guy is like eating m&m`s she said you just want more of him.I highly recommed John Picorale and Joyce Honda to anyone looking for a used car. More

Very Bad. I went there for Oil change and car inspaction for Honda Odissy and Honda Accord. They sugested me to go for 30000 miles major sevice and I was end up with another big problem car battery change w for Honda Odissy and Honda Accord. They sugested me to go for 30000 miles major sevice and I was end up with another big problem car battery change which was almost new (one year old Honda Battery) and In my other honda accord car after they checked, had issued the all ok in inspaction and after a week 2007 Honda Accord (27000 mile) has started a transmission oil leakage problem and they changed two hoss pipes for tansmission fluid supply. No one can imagine in such a new Honda car, this kind of problem is possible. I lost my all trust and they are big lier. I just wanted to come out with whatever is happend it was just a bad dream. Never go there. My both 2007 model Honda Oddesy and Honda Accord car I went just for oil change and they misleaded us and made around over $650.00 plus... Not happy at all... Never go there. More

I had the worst experience with these guys. When you want to buy a car from them they will talk to you like your best friend. Once you buy they dont know you. They never return your calls or even speak to yo to buy a car from them they will talk to you like your best friend. Once you buy they dont know you. They never return your calls or even speak to you properly even if you visit them. All they do is cheating. Beware of them. More

Was very pleased with service and price of my new Accord. They made it very easy and I don't know about cars and they took time to help me and find me a great car. I would recommend the Honda Accord to any They made it very easy and I don't know about cars and they took time to help me and find me a great car. I would recommend the Honda Accord to anyone. I had a Ford Fusion for a 3 year lease and I can see already that this Accord is so much better. I was also able to get into a lease on the Accord that was lease a month and I even got 15,000 miles per year. More

At the time of the sale, Mr. Alin Hanja informed me that the dealer would pickup the cost of transferring my current plates onto my new 2009 CRV. I asked him was he sure about that, since I am from another the dealer would pickup the cost of transferring my current plates onto my new 2009 CRV. I asked him was he sure about that, since I am from another state (PA). He told not to worry about the cost. He proceeded to tell me that the forms required to get the plates and title done were just a formally. I asked him about the cost outlined in the forms and he told me that I should disregard the cost. When I went to pickup my registration, I was informed that I need to pay the $75.00 fee. I informed the cashier rep that I was told by Mr. Alin Hanja that I would not be charged the fee. After a few exchange of words, the fee was dropped to $32.00. Mr. Alin Hanja looked at me and lied to my face and informed me that we never had any conversation over the registration and plate transfer fees. I escalated the issue to sales manager and this was a total waste of my time. The manager acted like I was bothering him over a $32.00 fee. More

I went in to Joyce Honda skeptical as years back I had a "not so pleasant" experience. Long story short I was in the market for an '09 Element EX AWD and had been to a number of Honda dealers in NJ (includ "not so pleasant" experience. Long story short I was in the market for an '09 Element EX AWD and had been to a number of Honda dealers in NJ (including Madison Honda & Sussex Honda). I was trading an '07 Dodge vehicle with low miles and it was like new. Privately I could have sold for $17-$18k realistically and multiple Dodge dealers had quoted me $14-$14.5k and told me to hold on to it since they couldn't come down in the prices in addition to the trade. I am a realistic person so when I am in the market for a car I do my research up front, have the figures that work for me in mind and that's what I present to the dealer. In my experience a good dealer won't lowball you and try and squeeze extra cash out of you, if the deal that you present is realistic, they'll work with you. In this case that is exactly what Joyce Honda did. They confirmed my $14k-$14.5k estimate on trade AND presented me an offer on the new vehicle BELOW INVOICE. While I understands the 09s will soon be coming off the lot to make room for 2010s, the other dealerships were telling me that they couldn't knock a penny off the MSRP due to a low inventory (no kidding, it's almost 2010 I can't imagine why you would be low on 2009s; who the heck charges a premium because a model year is going out?). Anyway, once we agreed upon the price it was on to the finance department. I wish I had taken a card as the woman that I worked with was phenominal. I had researched the current rates offered at banks in the area, as well as my credit union and she was able to match the best rate through Honda Finance (VERY convenient, having financed through Honda before I was more than happy to do so again). Lesson learned here is NOT to judge a dealership by a bad experience. That bad experience more times than not is due to a bad salesperson. I have no doubt that people have had these bad experiences at Joyce, however, my advice to them is to give benefit of the doubt to the other fine people that do this for a living very well and treat their customers with the respect that they deserve. I will do business with Joyce again based on this experience, they have earned a new customer. More

I have had a problem with my vehicle and have tried to reach the General Manager, Larry Swanson and he never returns my calls. He ignores me, he seemed so eager to help me once before and now that I boug reach the General Manager, Larry Swanson and he never returns my calls. He ignores me, he seemed so eager to help me once before and now that I bought a car he acts as if I do not exist. The whole dealersip is a joke. Since I was there about an hour I had to use the bathroom. The bathroom had one stall and looked like it was from the 40s. I am very disappointed with this place and will take my business somewhere else. Buyer Beware!!! More

I just bought a 2008 Honda CRV from Joyce Honda, and I've got very good service and very good offer. Mr. Alin Hanja was very nice and professional. You can trust them. Thank you again, Alin. got very good service and very good offer. Mr. Alin Hanja was very nice and professional. You can trust them. Thank you again, Alin. More