Joyce Honda - Service Center

Extremely friendly and efficient, very well explained and coordinated including transportation to pick up the car when it was ready. coordinated including transportation to pick up the car when it was ready. More

They were polite, courteous and fast. After a small wait due to short staff, once they took my car it was completed in 45 minutes. due to short staff, once they took my car it was completed in 45 minutes. More

Scheduling was very easy and the person on the phone was very polite. Service was onetime - no issues very polite. Service was onetime - no issues More

It is still have to schedule an appointment via phone call. I had to use the app. but its better than last oil change. call. I had to use the app. but its better than last oil change. More

Joyce Honda has a great crew who works to make sure you are more than satisfied with your car repair before leaving. are more than satisfied with your car repair before leaving. More

A was able to get a quick and convenient service appointment, and my vehicle was diagnosed and repaired promptly. My service advisor Ernest was excellent , as well as the friendly shuttle driver. Re appointment, and my vehicle was diagnosed and repaired promptly. My service advisor Ernest was excellent , as well as the friendly shuttle driver. Repairs on my vehicle were completed promptly, and they were very flexible with when I could pick up my vehicle. Very satisfied with my service experience! More

Honda service department staff are efficient, informative and pleasant to when explaining the service done on ur car! and pleasant to when explaining the service done on ur car! More

I’m always pleased with the service I receive from Joyce Honda! The staff is always very courteous and friendly and knowledgeable! Honda! The staff is always very courteous and friendly and knowledgeable! More

I always receive excellent service at Joyce Honda. They are respectful of my time and are always ready for me. are respectful of my time and are always ready for me. More

I would like say that this was possibly my worse experience at a Honda dealership. I scheduled my appointment over the phone with a nice woman 4 days in advance for 1pm 9/12/21. I arrived at 1pm wit experience at a Honda dealership. I scheduled my appointment over the phone with a nice woman 4 days in advance for 1pm 9/12/21. I arrived at 1pm with my 7yr old daughter, after a wait of 2 1/2 hours I went to the work area to ask how much longer only to find that my car was yet to be touched. The man behind the desk didn't seem to care that we were waiting that long for a new key to be cut. We ended up waiting 3hrs in total, I understand that during this time you may be short handed and wait times are longer but knowing that I had a child with my while waiting it would have been nice if the expectation was set when I arrived this way I could have arranged for a ride home. To add insult to injury the receptionist took my payment for the service and then didn't tell me the next steps then she rudely said "oh you can go out there" she pointed to the service area. I guess I just had higher standards in my mind when going into a Honda dealership, well you can gaurauntee that I will find a different dealership for my future needs. If your goal was to lose customers you have succeeded with me. More