Back

Joyce Honda - Service Center

Denville, NJ

4.6
2,556 Reviews

2,556 Reviews of Joyce Honda - Service Center

Sort by
January 12, 2021

I am giving a 5 star rating, as I am extremely satisfied with Honda service. However, there are additional recommended services on the print out that were not discussed, but marked as denied by customer. More

by DRICE3141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
January 12, 2021

Joyce Honda is following COVID-19 sitting arrangements. I appreciate that very much. The service department always explains what they have done to my car. More

by CHALKDUST423
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Swingle, Efren Madrigal, Edgar Gonzalez
January 12, 2021

John was very cordial and helpful. And he explained why I have to go back to have the defroster checked out. It is not due to coolant nor something easily diagnosed. More

by YNOTMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

I made an appointment for a 40,000 mile maintenance service. They took my car on time, gave me updates, and I was able to sit socially distanced from others. A very positive experience overall. More

by TMVD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tevald
January 11, 2021

I have been helped by Ernest and Ken. Both are awesome guys and helped me tremendously. Whether it was to come in for new tires and brakes or just an oil change. I have been treated very very well and wil More

by rmorea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tevald
January 11, 2021

Overall great experience, very helpful with a very quick turnaround time. Highly recommend. I was able to use discount coupon for the oil change. Thanks ! More

by NITIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tevald
January 11, 2021

I called in for a new battery and Jennifer was able to take confirm they had the battery and was able to get me in within a few hours. The overall time I spent waiting was 40 minutes all in. She did a gre More

by jkuriakose1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
January 08, 2021

I had a great experience at the service appointment! The service representative, Kathy, was very friendly and informative. She provided excellent costumer service! I was in and out in under and hour. More

by GENA.A.PARKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein
January 08, 2021

We have been buying cars and having them serviced at Joyce Honda since 1979. As always, the service center at Joyce Honda is great. If I should have a problem with my car before the next service visit More

by BOPPR123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Very professional and safe practices are followed throughout the service. Very friendly and caring. Clearly called out the inspection areas. Excellent service overall as usual! More

by Karthick Ramanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Gonzalez
...
180
...