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2,514 Reviews of Joyce Honda - Service Center
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May 15, 2020
Friendly service Everyone was wonderful from the service writer Ray, Ken the Service advisor to Anthony the Technician all three were helpful and caring as well as the Everyone was wonderful from the service writer Ray, Ken the Service advisor to Anthony the Technician all three were helpful and caring as well as the rest of the staff and very polite More
by whartonbaberuth42
Verified CustomerEmployees Worked With
Kenneth T., Anthony A., Ray Spinelli, KELVIN ALFRED
May 13, 2020
Things were a little slow dropping my vehicle off for my appointment to change my oil. I believe we all need to be a little more patient due to all that is going on with Covert 19. Overall the dealership appointment to change my oil. I believe we all need to be a little more patient due to all that is going on with Covert 19. Overall the dealership and their employees did a great job. I was very impressed on how they sterilized my vehicle. Thank you Joyce Honda! More
by Twiggy
Employees Worked With
I did not get the name of the women that checked my vehicle in. She was very nice and moved as quickly as she could.
May 12, 2020
Fast, friendly, and thorough This dealership has always been there for me, through 3 Honda Fits, one my son totaled and one I totaled, and they were always there to help me out. This dealership has always been there for me, through 3 Honda Fits, one my son totaled and one I totaled, and they were always there to help me out. Always been helpful, considerate, and when you're getting over an upsetting, bad experience like losing your car, they treat you like family. Service dept does a thorough but fast job and has always been wonderful about explaining things and answering my questions. But the best part? When I desperately needed a car and couldn't get couldn't get anywhere to buy one, they sent a car to pick me up, four towns away! More
by D1180D
Employees Worked With
Kathleen in service, Hector Rios
May 12, 2020
Exceptional Service Kelvin Alfred, was very courteous and accommodating. He listened attentively and reassured that my needs were going to be met. The process was fluid Kelvin Alfred, was very courteous and accommodating. He listened attentively and reassured that my needs were going to be met. The process was fluid, and I had my car back in a timely manner. I really appreciate the professionalism that was bestowed to me by the staff. More
by blackcezs
Employees Worked With
Caesar, KELVIN ALFRED
May 11, 2020
Service I had my oil changed, tires rotated and a recall done. They told me it would take 1 1/2 hours and it was right on point! I had my oil changed, tires rotated and a recall done. They told me it would take 1 1/2 hours and it was right on point! More
by PAVONEDIANA
Employees Worked With
Ray Spinelli
May 08, 2020
Was pleased with the service that Joyce Honda provides the service was puctual and thorough and would provide a saveing when possible I would recommend there service to all the service was puctual and thorough and would provide a saveing when possible I would recommend there service to all More
by DAVISW749
Employees Worked With
KELVIN ALFRED
May 08, 2020
Joyce Honda always take care of their customers. I've been going there since '09 and never had issues and always are fair with the pricing. Thank you Joyce Honda been going there since '09 and never had issues and always are fair with the pricing. Thank you Joyce Honda More
by VEEPZ1123
Employees Worked With
Other Employees :
Efren Madrigal, Justin Patel
May 07, 2020
Your staff was absolutely phenomenal. Given the current circumstances, they were above and beyond! Charles Mitchell was amazing. He even gave me his cell phone number because I had a deadline I needed to m circumstances, they were above and beyond! Charles Mitchell was amazing. He even gave me his cell phone number because I had a deadline I needed to meet I needed my car back ASAP but could not wait in the waiting area. He communicated with me before the car was complete, so when I arrived, it had just come off the lift, I was able to get in my car and go! More
by NJPO259
Employees Worked With
Other Employees :
Charles Mitchel , Ray Spinelli, KELVIN ALFRED
May 07, 2020
Took too Long You required an Appointment for service. I made one for 9AM. I arrived at 8:30AM and handed my keys off around 9AM, which I thought was OK. The work You required an Appointment for service. I made one for 9AM. I arrived at 8:30AM and handed my keys off around 9AM, which I thought was OK. The work was to replace the front break pads, and I was going to wait. The car was not completed until Noon. Three hours to replace break pads. Very poor showing. Why do you ask for scheduled appointment when the car just gets in line with every car that shows up before me regardless of what time their appointment was. Scheduling apparently means absolutely nothing. More
by dcaravella
Employees Worked With
bernstein
May 07, 2020
Coronavirus Safety The dealership took great precautions to ensure the safety of their customers. I had a 9;30 appointment and the oil change and inspection of my Pilot The dealership took great precautions to ensure the safety of their customers. I had a 9;30 appointment and the oil change and inspection of my Pilot was completed in an about an hour. More
by RGZAW923
Employees Worked With
Didn't really work with anyone. , KELVIN ALFRED
