Joyce Koons Honda Manassas, VA did a great customer service and we had wonderful experience in purchasing a new Honda CR-V on 14 October 2021. The Sales Agent, Grima Mersha was fantastic. He was honest in dealing with us and listened to what we wanted. He is a polite, courteous, friendly and a professional individual. He really cares for a Customer Service. In working with Sales Manager, Peter Stohlman we got a great deal on the car without the hassle of haggling back and forth for a deal. In almost 3 hours we drove the new car to home that’s it! This is appreciated since we were trying to limit our exposure during Covid! You can trust Joyce Koons Honda and the staff for the best customer service.