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Joyce Koons Honda
Manassas, VA
3,011 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,011 Reviews of Joyce Koons Honda
December 26, 2017
Sales team Great experience purchasing my civic si 2018. Mansour and Omar answered all my questions thru the process. Thank you both, thank you koons honda. Fan Great experience purchasing my civic si 2018. Mansour and Omar answered all my questions thru the process. Thank you both, thank you koons honda. Fantastic. More
by ISAAC FLORES
Employees Worked With
Dipak Regmi, Mansour Assadpour, Omar ElBardisi
December 23, 2017
Another pleasant trip to Koons Tony P was on the spot and took care of my car making sure I had a top quality experience. And price is in line Tony P was on the spot and took care of my car making sure I had a top quality experience. And price is in line More
by Honda owner
Employees Worked With
Tony Pekich
December 21, 2017
2017 Honda Accord Touring Purchase Sunny helps me locate and purchase my ideal automobile. I strongly recommend working with him. There were no hidden fees or surprises during the closi Sunny helps me locate and purchase my ideal automobile. I strongly recommend working with him. There were no hidden fees or surprises during the closing process. More
by MontyH
Employees Worked With
Sunny Haque
December 19, 2017
Awesome Purchase Vehicle Experience Great Experience..This was my best experience when purchasing a vehicle. Upon entering the dealership, they make you feel like your at home. Thanks Ko Great Experience..This was my best experience when purchasing a vehicle. Upon entering the dealership, they make you feel like your at home. Thanks Koons and Norman. I love my vehicle. More
by Sheila Anderson
Employees Worked With
Bob Miner, Doug Miller, Omar ElBardisi, Norman Gray
December 13, 2017
2018 Honda Odyssey Elite If you go to this dealership ask for Mr. Masloom. He was honest, professional, and spent the time to understand my needs and help me through the car b If you go to this dealership ask for Mr. Masloom. He was honest, professional, and spent the time to understand my needs and help me through the car buying experience, without the typical haggling that occurs at other dealerships. The price I received was excellent, and I will buy from Mr. Masloom again. The dealership has a little problem with communication and you just need to work with them a little bit to help get everyone on the same page. Once you get past that, they are great. Service is excellent. I purchased my 2008 Honda Odyssey from them and they serviced my vehicle for 10 years. More
by cfshelton
Employees Worked With
Shawn McGregor, Ali Mazloum, V Bui
December 12, 2017
Dependable Always bring my car here for service never disappoints! Customer since 2010 Bought my car here, and always happy with everyone who works here. Very f Always bring my car here for service never disappoints! Customer since 2010 Bought my car here, and always happy with everyone who works here. Very friendly. More
by KSSAMUELS1
Employees Worked With
Tony Pekich
December 09, 2017
Good experience purchasing the minivan doing negotiation over the phone helped close the deal sooner. unfortunately, the specific vehicle was not available at the dealership. Tim did well doing negotiation over the phone helped close the deal sooner. unfortunately, the specific vehicle was not available at the dealership. Tim did well in finding the vehicle and bringing it to the dealership in 1 day. Quoted the tradein value 80%below the carmax. But, later did the price match. Hence I am not discounting my appreciation about this dealership. More
by ramjee
Employees Worked With
Tim Welton, Brad Clark
December 08, 2017
Poor customer service I visited Joyce Koons Honda for an annual vehicle inspection on Wednesday, November 22. As I pulled into the service garage in my Honda Odyssey there I visited Joyce Koons Honda for an annual vehicle inspection on Wednesday, November 22. As I pulled into the service garage in my Honda Odyssey there were four Honda service agents at four computer stations. None of them had any customers. No one greeted me, even made any eye contact with me, or acknowledged my presence. Not until I exited my vehicle and approached one guy who was engrossed in his computer screen and spoke to him did I receive any sort of acknowledgement. As I waited for him to help, a fifth gentlemen who was returning to his computer station at the opposite end of the garage made eye contact with me and actually spoke to ask if I was being helped. Then as I exited my vehicle with two small children in tow, no one offered directions to the waiting area or even to hold open a door. This type of treatment by the four agents is sub-par. Even though Joyce Koons is very near to my home I will be sure to visit another Honda dealership for future services. More
by MrsMom2
Employees Worked With
Brad Burch, Bob Miner, Tony Pekich, Chris Shade, Roland Murphy, Karen Huntington, Thomas Johnson, Tony Nguyen, Mo Meghane, Paul Spangler
December 07, 2017
chat now I spoke with some one on "chat now" over two days ago with a question I had about service special. He could not answer my question and gave him my nam I spoke with some one on "chat now" over two days ago with a question I had about service special. He could not answer my question and gave him my name, phone nbr and e-mail address. Still waiting for a reply. More
by garyhonda
Employees Worked With
do not know who was on chat now
December 04, 2017
Service department is efficient and professional. Always done correct the first time. Friendly and courteous. Brad Burch is the guy to see. Knowledgeable and department is efficient and professional. Always done correct the first time. Friendly and courteous. Brad Burch is the guy to see. Knowledgeable and honest. More
by Car guy
Employees Worked With
Brad Burch
