Joyce Koons Honda

2018 Honda Odyssey Elite If you go to this dealership ask for Mr. Masloom. He was honest, professional, and spent the time to understand my needs and help me through the car b If you go to this dealership ask for Mr. Masloom. He was honest, professional, and spent the time to understand my needs and help me through the car buying experience, without the typical haggling that occurs at other dealerships. The price I received was excellent, and I will buy from Mr. Masloom again. The dealership has a little problem with communication and you just need to work with them a little bit to help get everyone on the same page. Once you get past that, they are great. Service is excellent. I purchased my 2008 Honda Odyssey from them and they serviced my vehicle for 10 years. More

Dependable Always bring my car here for service never disappoints! Customer since 2010 Bought my car here, and always happy with everyone who works here. Very f Always bring my car here for service never disappoints! Customer since 2010 Bought my car here, and always happy with everyone who works here. Very friendly. More

Good experience purchasing the minivan doing negotiation over the phone helped close the deal sooner. unfortunately, the specific vehicle was not available at the dealership. Tim did well doing negotiation over the phone helped close the deal sooner. unfortunately, the specific vehicle was not available at the dealership. Tim did well in finding the vehicle and bringing it to the dealership in 1 day. Quoted the tradein value 80%below the carmax. But, later did the price match. Hence I am not discounting my appreciation about this dealership. More

Service department is efficient and professional. Always done correct the first time. Friendly and courteous. Brad Burch is the guy to see. Knowledgeable and department is efficient and professional. Always done correct the first time. Friendly and courteous. Brad Burch is the guy to see. Knowledgeable and honest. More

Service I always look forward to my appointments at Joyce Koons because they make it look easy and keep you updated with service needs and how long it will ta I always look forward to my appointments at Joyce Koons because they make it look easy and keep you updated with service needs and how long it will take. More

Oil Change and Parts I would recommend service done with TC not with anyone else. I just didn't get a friendly welcome every time I come to get my car service done. I would recommend service done with TC not with anyone else. I just didn't get a friendly welcome every time I come to get my car service done. More

Great Offer We bought our first Honda CRV 2005 and we used their Service Center the time we have the car. Joyce Koons Honda have been very professional and helpfu We bought our first Honda CRV 2005 and we used their Service Center the time we have the car. Joyce Koons Honda have been very professional and helpful. When the time came we needed to replace our aging car we went to other Honda Dealership, bu we got the best offer and service from Joy Koons Honda. No haggling, offer was great and made buying a new car easy. Ahmed came on his day off to complete our transaction since it was getting late and we had to go home. The whole experience of buying a car went very smoothly. Thanks to our very knowledgeable sales personnel. Service have been very helpful to us, kudos to Tony Pekich who have helped us each time we had a problem with our car and also when we decided to sell it since we could not trade it in. Paul Spangler assisted in that area too. All in all our experience with Sales and Service been excellent and will have no problem recommending them to our friends and family. we will continue to use their service. More

Honda service I needed a part replaced on my right front axle, which was discovered during an oil change and inspection the week before, and Mr. Hassan even took ca I needed a part replaced on my right front axle, which was discovered during an oil change and inspection the week before, and Mr. Hassan even took care of contacting my warranty company for me (an independent warranty company NOT through Honda) to check coverage. He repeatedly called me for updates, or let me know exactly when I would have an update. When I called on a Saturday, Tony Nguyen made sure the call went to the right person at the service center and spoke to me the day I arrived for the part replacement. He even offered me a loaner car when I realized the service appointment would last 30 minutes longer than I hoped for so I could attend the beginning of a basketball tournament my son was playing in. Overall, I feel like all the service guys I've dealt with have done a thorough job on my Honda minivan every time I've brought it in for service. More