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Joyce Koons Honda

Manassas, VA

4.7
3,011 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,011 Reviews of Joyce Koons Honda

December 04, 2017

Service I always look forward to my appointments at Joyce Koons because they make it look easy and keep you updated with service needs and how long it will ta More

by ogajim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
Dec 04, 2017 -

Joyce Koons Honda responded

Thank you, Ogajim for your kind words. We love having you as a customer!

December 04, 2017

Oil Change and Parts I would recommend service done with TC not with anyone else. I just didn't get a friendly welcome every time I come to get my car service done. More

by Cheng Pakchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
Dec 05, 2017 -

Joyce Koons Honda responded

Thank you, Cheng for taking the time to leave us this positive feedback. We are thrilled to hear that TC was able to help you with your recent service appointment and that you would recommend him to others. Have a great day!

November 30, 2017

Great Offer We bought our first Honda CRV 2005 and we used their Service Center the time we have the car. Joyce Koons Honda have been very professional and helpfu More

by Savvy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Messaoudi (Sales)
Nov 30, 2017 -

Joyce Koons Honda responded

Thank you, Savvy for your kind words. We love having you as a customer!

November 28, 2017

Honda service I needed a part replaced on my right front axle, which was discovered during an oil change and inspection the week before, and Mr. Hassan even took ca More

by Mrs. D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farrad Hassan, Tony Nguyen
Nov 28, 2017 -

Joyce Koons Honda responded

Mrs. D, thank you for taking the time to leave us this positive review! We couldn’t do it without you!

November 25, 2017

After Sales Services It was awesome. I recommend all peoples can go this dealership service center as they provide quality of services and guided properly what we needed. More

by Touhid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Nov 27, 2017 -

Joyce Koons Honda responded

Touhid, we really appreciate your positive feedback! Thank you for taking the time to leave us this review. We hope that you will come back and see us again soon!

November 21, 2017

Great customer service I was looking for a second car to drive back and forth to work. I had the pleasure of talking with Garrett and I told him I wasn’t sure if I wanted a More

by Foster33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett
Nov 21, 2017 -

Joyce Koons Honda responded

Hello, Foster33. Thanks for giving us a great review! We really appreciate your nice comments about our dealership, and we look forward to your next visit! Thanks again, and have a great day.

November 16, 2017

Best buying experience ever! I did not once was pressured on buying. This was the best car buying experience I ever had. I have bought many cars in the past. More

by Pilot17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Behzad Mahmoodi, Kevin Kwak
Nov 16, 2017 -

Joyce Koons Honda responded

Thank you, Pilot17 for your kind words. We love having you as a customer!

November 13, 2017

Fantastic first new car buying experience I had the pleasure of working with Daniel, Matthew, Tim, and Ahmed. They provided me with great service the three days in a row I was at the dealershi More

by Allison Dreesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed ElBardisi, Tim Welton, Matthew Nguyen, Daniel Garcia
Nov 14, 2017 -

Joyce Koons Honda responded

Thank you for taking the time to leave us a review and share your experience! We strive to always make the buying process simple and stress free for our customers. Transparent pricing and a helpful staff are just two of the ways we try and do business here at Joyce Koons Honda, and we are happy that the team was able to take care of you during your purchase and paperwork process to make sure you received the best service. The best type of compliment is when our customers recommend their friends and family, so we truly appreciate it. We look forward to working with you in the future. Wishing you many happy miles!

November 12, 2017

Great Honda Service My Honda Pilot has over 150,000 miles of use which means that some repairs are expected. The service team has always provided a look down the road so More

by Mark Ulrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (Mechanic)., Brad Burch
Nov 13, 2017 -

Joyce Koons Honda responded

Mark, we really appreciate your positive feedback! Thank you for taking the time to leave us this review. We hope that you will come back and see us again soon!

November 08, 2017

Repeated Awful Experiences with Service Department I brought my car into the shop for the same thing multiple times and each time it was not resolved. This last time it was not even addressed. The ser More

by DollysMom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Aiman Khalil
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