Joyce Koons Honda

Hassle-free shopping and service This is our second purchase. Both sales experiences were pleasant with no hassles or haggling. The team was friendly and informative. They took time t This is our second purchase. Both sales experiences were pleasant with no hassles or haggling. The team was friendly and informative. They took time to walk us through everything, made sure we knew the features/options, and dove right in to find the vehicle we wanted once that was determined. We serviced the previous vehicle here. That team was friendly and straightforward as well. We live about 20 miles away but it's no problem to drive here and pass the others to take care of our vehicle needs. This dealership sets a high bar. More

Quick, Friendly Service and Didn't Waste My Time! After spending a Sunday morning haggling with a nearby dealer, my husband and I got frustrated "playing the game." We knew exactly what we wanted and After spending a Sunday morning haggling with a nearby dealer, my husband and I got frustrated "playing the game." We knew exactly what we wanted and we knew the price we were willing to pay. When the first dealer said there was "no way they could go any lower in price," we went straight to see Sunny at Joyce Koons Honda. I think he could tell by our demeanor that we were in no mood to wheel and deal. He was very respectful of our time and took us straight to sit down. He quickly found the vehicle we wanted, pulled the car around and I think we were signing papers within 30 minutes of arriving. The dealership was closing while we were signing papers and Sunny stayed late to show us all the features of our new car and answered all of our questions. Would definitely come back to shop here again! More

Great customer service! I had a great experience at Joyce Koons Honda. Derek Lombardi helped me and he really did a great job making me feel like he was genuinely trying to h I had a great experience at Joyce Koons Honda. Derek Lombardi helped me and he really did a great job making me feel like he was genuinely trying to help me and make sure I was getting what I wanted. Not once did I feel any type of pressure to purchase, which is really important to me. Tim Rowan in finance was great - he even called my car insurance company to get my vehicle updated and went as far as making sure they weren't over charging me! I've never had someone offer to do that for me before. Everyone went above and beyond to give me the best experience possible. I would definitely recommend Derek and Joyce Koons Honda to anyone looking for a car! More

"Excellent Customer Service" Paul Spangler is the best I've ever dealt with at Joyce Koons Honda service. He made sure that the issue I had with my car was taken care of. Paul Spangler is the best I've ever dealt with at Joyce Koons Honda service. He made sure that the issue I had with my car was taken care of. More

Routine maintenance/Oil change They are always courteous to me anytime I take either of my Honda vehicles for service, I have to say this is the best Honda dealership I have service They are always courteous to me anytime I take either of my Honda vehicles for service, I have to say this is the best Honda dealership I have serviced my car as a Honda owner since 2010. I look forward to my visits and wouldn't change them for any reason. More

Honda Service Department Very courteous staff and pleasant experience overall. Have taken my cars to this service department for years. They take the time to explain all repa Very courteous staff and pleasant experience overall. Have taken my cars to this service department for years. They take the time to explain all repairs, and a mechanic even came out to talk to me during one of my recent trips there. More

First time car buyer I went to Joyce Koons Honda to look at the new Honda HR-V. I am a first time car buyer and I thought this car would be the perfect fit for me. When w I went to Joyce Koons Honda to look at the new Honda HR-V. I am a first time car buyer and I thought this car would be the perfect fit for me. When walking into the dealership I was not hassled or approached by anyone but rather I was able to walk around and then ask for help when I was ready (I hate being swarmed by salesmen right away). I was given adequate information about the car I was interested in, given friendly service and I felt that what I was asking was heard. My budget was respected and no one tried to push any extra charges on me. I got exactly what I was looking for! More

Oil Change It was great experience not so long to finish oil change for my car and good price for this time let see for next time i just bought Honda Accord 2017 It was great experience not so long to finish oil change for my car and good price for this time let see for next time i just bought Honda Accord 2017 so far so good running great. More

Oil change/maintenance Very professional and didn't have to wait They went out of their way to accommodate me on issues I previously had when I purchased the car. I left v Very professional and didn't have to wait They went out of their way to accommodate me on issues I previously had when I purchased the car. I left very satisfied More

Service Quality The service is generally very good. It's excellent from the older service managers who really know how to treat customers well by going the extra mile The service is generally very good. It's excellent from the older service managers who really know how to treat customers well by going the extra mile. There are not as many left, so I hope the new ones learn from their mentors.. The main reason I use your shop is the convenient shuttle service. If that stops, I'll definitely consider other service options. More