Joyce Koons Honda

servicebDept. I bought my Pilot here and always had it serviced here because I Know I can trust them to do it right. I travel all the way from Florida to have thes I bought my Pilot here and always had it serviced here because I Know I can trust them to do it right. I travel all the way from Florida to have these folks take care of mr car. t/hey don't do things that are not needed but make sure things are done that are needed. I would recommend them to anybody, /both the sales folks and the service people. More

Expensive parts Customer service was good but I ended up fixing the recommended repairs somewhere due to high cost of repairs. Battery for instance was quoted $185 e Customer service was good but I ended up fixing the recommended repairs somewhere due to high cost of repairs. Battery for instance was quoted $185 excluding taxes for my civic but it cost me $102 to replace it with advanced autopart. The same thing happened when I was recommended to change my transmission fluid. Very expensive parts leading to high cost of repairs More

Always Exceptional Service We purchased our Accord 3 years ago and have always had exceptional, courteous service. We would highly recommend Joyce Koon's Honda for sales and se We purchased our Accord 3 years ago and have always had exceptional, courteous service. We would highly recommend Joyce Koon's Honda for sales and service. More

Lack in communications I was given the call to ask what of the additional services that were being listed I wanted done and told they would call back soon when the car was r I was given the call to ask what of the additional services that were being listed I wanted done and told they would call back soon when the car was ready. (I didn't want anything but what it was there for.) About 1.5 hrs latter I just went in because I had wasted all the time I could having someone with me to drop me off after errands. The car had been ready from about the time they called and no one had let me know. More

Just purchased our 8th vehicle We just purchase a Honda CR-V...this is our 8th vehicle purchased at Joyce Koons over the last 20 years. All of our cars get service here as well. Fri We just purchase a Honda CR-V...this is our 8th vehicle purchased at Joyce Koons over the last 20 years. All of our cars get service here as well. Friendly staff, sales people are not pushy, service dept doesn't add on unnecessary repairs. Mansour, our last sale guy, was awesome! Went above and beyond to make sure we got the exact vehicle we wanted. More

Honest Service We've used Joyce Koons Honda for over 10 years and now have 3 Honda vehicles we take there for service, They are honest and have gained our trust. If We've used Joyce Koons Honda for over 10 years and now have 3 Honda vehicles we take there for service, They are honest and have gained our trust. If there is an expensive repair or several items they flag, our guy (Brad) is always great about helping us sift through the priorities. More

Quick & Painless I needed an inspection & oil change. They also found 2 recall repairs that needed to be done. All the work was done quicker than estimated. I was happ I needed an inspection & oil change. They also found 2 recall repairs that needed to be done. All the work was done quicker than estimated. I was happy with the work. More

New Car Purchase Priscilla (salesperson) spent a lot of time going over the new features in my Accord and was very knowledgeable. All of the employees I dealt with we Priscilla (salesperson) spent a lot of time going over the new features in my Accord and was very knowledgeable. All of the employees I dealt with were friendly and professional. As a repeat customer, I can say that it was another great experience. More

Bought four cars, two new and two used. Time to do paperwork could be improved. We waited excessively long time for all paper work when this was a cash transaction. Not enough business man Time to do paperwork could be improved. We waited excessively long time for all paper work when this was a cash transaction. Not enough business managers. More

Always Satisfied! Tony has been my service manager for over 19 years. Trust his knowledge and experience with any vehicle situation 100%. Always a stress free service Tony has been my service manager for over 19 years. Trust his knowledge and experience with any vehicle situation 100%. Always a stress free service visit! More