Joyce Koons Honda

My overall experience was outstandng. I've never had any issues whenever I come there. Heather was AWESOME!!! She kept me updated the whole time my truck was being serviced. I've never had any issues whenever I come there. Heather was AWESOME!!! She kept me updated the whole time my truck was being serviced. More

Honda Ridgeline They were friendly. I got a fair deal. Complaint: the spare didn't have air and they didn't put any in it, even though I requested. They were friendly. I got a fair deal. Complaint: the spare didn't have air and they didn't put any in it, even though I requested. More

Customer friendly experience at Koons Honda 5 Stars for the great personal service from Koons Honda. No pressure at any time while searching for and finding the exact vehicle we wanted. Very at 5 Stars for the great personal service from Koons Honda. No pressure at any time while searching for and finding the exact vehicle we wanted. Very attentive to our needs and very willing to accommodate our needs in getting the deal done. Wife is very happy with her new Odyssey. Thanks to Garrett Portell for making our buying experience enjoyable. More

Timely and done well I had three recalls on my Insight, and a dashboard warning light that appeared the day before. All were addressed quickly and I was comfortable in th I had three recalls on my Insight, and a dashboard warning light that appeared the day before. All were addressed quickly and I was comfortable in the waiting room. I would recommend the service center to anyone. More

Best automotive sales and service. Fantastic customer service and excellent work by the Technicians. I have performed maintenance on all of my vehicles for most of my life, however now Fantastic customer service and excellent work by the Technicians. I have performed maintenance on all of my vehicles for most of my life, however now I have people I can trust for service. The sales team is also excellent. More

Excellent service I alway go to Joyce Koons Honda for oil change or other service needs. Very quick service. Very much happy with their advice and service. I alway go to Joyce Koons Honda for oil change or other service needs. Very quick service. Very much happy with their advice and service. More

I love my 2014 GMC Acadia! This is the 12th vehicle that my family has bought from Joyce Koons. I like their Service Department. I've always dealt with Kevin Hall. He has always This is the 12th vehicle that my family has bought from Joyce Koons. I like their Service Department. I've always dealt with Kevin Hall. He has always treated me with respect and explains everything so that I can understand it. So when my car was totaled, I only wanted to buy from Koons. Will Coral was great with explaining all of the car's buttons. He was very cooperative and explained the whole process to my husband and I. He worked hard with the financial guy to get the loan with the payments that we wanted. Our buying experience was not sressful and it was actually easy. I also, had made an inquiry about the car on the internet and made an appointment. So the car was ready when we arrived at our appointment time. More

Always better than fair Having a personal mechanic, I shunned dealers because of the price and upsell. I have changed my tune. Koons Honda takes care of me and offers things Having a personal mechanic, I shunned dealers because of the price and upsell. I have changed my tune. Koons Honda takes care of me and offers things I can't get at a shop, including free programs. Shops can only do so much and Koons puts its size to good use to take care of its customers. More

Finance Rep Cheats It seems a Koons Honda policy to offer an outrageous financing interest rate that would make the note holder a boat load of money. I also suspect the It seems a Koons Honda policy to offer an outrageous financing interest rate that would make the note holder a boat load of money. I also suspect the Honda in house loan officer would get a bonus for this..... I was quoted 4.99%....until I said my bank would give me 3.07%. Suddenly Honda was quoting me 2.99%. Strange, no? Dirt bags........................ And this was my 4th Koons auto purchase!!!!! So much for customer loyalty rewards. More

Great customer service - Exceptional sales team - New Honda John R and his team made sure my experience was exceptional! He went over and beyond what I expected and more than I've experienced at any other deal John R and his team made sure my experience was exceptional! He went over and beyond what I expected and more than I've experienced at any other dealership. I would highly recommend Joyce Koons! Keep up the great work! More