
Joyce Koons Honda
Manassas, VA
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3,017 Reviews of Joyce Koons Honda
Just purchased our 8th vehicle We just purchase a Honda CR-V...this is our 8th vehicle purchased at Joyce Koons over the last 20 years. All of our cars get service here as well. Fri We just purchase a Honda CR-V...this is our 8th vehicle purchased at Joyce Koons over the last 20 years. All of our cars get service here as well. Friendly staff, sales people are not pushy, service dept doesn't add on unnecessary repairs. Mansour, our last sale guy, was awesome! Went above and beyond to make sure we got the exact vehicle we wanted. More
Honest Service We've used Joyce Koons Honda for over 10 years and now have 3 Honda vehicles we take there for service, They are honest and have gained our trust. If We've used Joyce Koons Honda for over 10 years and now have 3 Honda vehicles we take there for service, They are honest and have gained our trust. If there is an expensive repair or several items they flag, our guy (Brad) is always great about helping us sift through the priorities. More
Quick & Painless I needed an inspection & oil change. They also found 2 recall repairs that needed to be done. All the work was done quicker than estimated. I was happ I needed an inspection & oil change. They also found 2 recall repairs that needed to be done. All the work was done quicker than estimated. I was happy with the work. More
New Car Purchase Priscilla (salesperson) spent a lot of time going over the new features in my Accord and was very knowledgeable. All of the employees I dealt with we Priscilla (salesperson) spent a lot of time going over the new features in my Accord and was very knowledgeable. All of the employees I dealt with were friendly and professional. As a repeat customer, I can say that it was another great experience. More
Bought four cars, two new and two used. Time to do paperwork could be improved. We waited excessively long time for all paper work when this was a cash transaction. Not enough business man Time to do paperwork could be improved. We waited excessively long time for all paper work when this was a cash transaction. Not enough business managers. More
Always Satisfied! Tony has been my service manager for over 19 years. Trust his knowledge and experience with any vehicle situation 100%. Always a stress free service Tony has been my service manager for over 19 years. Trust his knowledge and experience with any vehicle situation 100%. Always a stress free service visit! More
My overall experience was outstandng. I've never had any issues whenever I come there. Heather was AWESOME!!! She kept me updated the whole time my truck was being serviced. I've never had any issues whenever I come there. Heather was AWESOME!!! She kept me updated the whole time my truck was being serviced. More
Honda Ridgeline They were friendly. I got a fair deal. Complaint: the spare didn't have air and they didn't put any in it, even though I requested. They were friendly. I got a fair deal. Complaint: the spare didn't have air and they didn't put any in it, even though I requested. More
Best automotive sales and service. Fantastic customer service and excellent work by the Technicians. I have performed maintenance on all of my vehicles for most of my life, however now Fantastic customer service and excellent work by the Technicians. I have performed maintenance on all of my vehicles for most of my life, however now I have people I can trust for service. The sales team is also excellent. More
Customer friendly experience at Koons Honda 5 Stars for the great personal service from Koons Honda. No pressure at any time while searching for and finding the exact vehicle we wanted. Very at 5 Stars for the great personal service from Koons Honda. No pressure at any time while searching for and finding the exact vehicle we wanted. Very attentive to our needs and very willing to accommodate our needs in getting the deal done. Wife is very happy with her new Odyssey. Thanks to Garrett Portell for making our buying experience enjoyable. More