
Joyce Koons Honda
Manassas, VA
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3,008 Reviews of Joyce Koons Honda
2016 CRV We used the USAA buying service. We worked with Doug Miller at Koons Honda to identify the specific configuration, color, etc. Doug let us know whe We used the USAA buying service. We worked with Doug Miller at Koons Honda to identify the specific configuration, color, etc. Doug let us know when the CRV arrived and we visited the dealership the next morning. Our sales person, Dennis Chen, came with us on a test drive. We traded in a 2007 CRV and agreed on the terms, etc in about a 2 hour window. Dennis did a great job describing the value proposition. We then worked with Behzad.Mahmoodi, the finance manager, to finalize the transaction. All in all, a crisp, professional team. More
service visit outstanding service each and every time I visit .Its nice to have a go to service guy you can trust and you know has your best interest in mind...THAN outstanding service each and every time I visit .Its nice to have a go to service guy you can trust and you know has your best interest in mind...THANKS 4 THE OUTSTANDING SERVICE... #KEEPUPTHEGOODWORK More
Fantastic Service Department. I have been using Koons Honda for service for all of my Hondas over the last 12 years. Professional, helpful and courteous are the key elements of th I have been using Koons Honda for service for all of my Hondas over the last 12 years. Professional, helpful and courteous are the key elements of the entire service department. You will not be disappointed. More
Left dealer satisfied When we first arrived at the dealership, we were greeted by Davian. He knew a lot about the cars and he answered all of our questions. Everything went When we first arrived at the dealership, we were greeted by Davian. He knew a lot about the cars and he answered all of our questions. Everything went well, its just sometimes we thought he was very impatient and got frustrated easily. Later in the week we came back. This time Sunny helped us out. Sunny was truly helpful and although it took a while, we were finally able to agree to our numbers. It turns out Sunny was a close friend of my former manager. He treated us very well. We left the dealership very happy with my new Honda Civic. Overall, it was a good experience. More
Great experience Very professional and freindly. The salesman took the time to explain the features before and after we bought. Financing was a low pressure, quick e Very professional and freindly. The salesman took the time to explain the features before and after we bought. Financing was a low pressure, quick experience. The salesman followed up a few days after the sales to make sure we were happy and to offer help if we had any questions in the future. Highly recommend. More
Repair service I wish your service man explain more about what area of my car needed repair instead just giving me a price quote. I wish I did receive service man's I wish your service man explain more about what area of my car needed repair instead just giving me a price quote. I wish I did receive service man's business card. More
Great dealer--convenient and skillful at a reasonable price I bought my Civic new here 7 years ago, and I've always found them reliable for service. Their schedule is flexible, their prices are good (for a deal I bought my Civic new here 7 years ago, and I've always found them reliable for service. Their schedule is flexible, their prices are good (for a dealership), their facility is comfortable while I wait, and they fix the problem on the first time. I do much of my "easy" maintenance at a cheaper shop, but anything serious gets worked on at this dealer--for both of my Hondas. More
Great experience I had a Great experience. There was no pressure and the process moved very quickly- highly recommend for any one looking for a new car I had a Great experience. There was no pressure and the process moved very quickly- highly recommend for any one looking for a new car More
Excellent Experience I had the distinct pleasure of doing business with Harris Durrani. He was polite, professional and very patient with me. Every correspondence, email, I had the distinct pleasure of doing business with Harris Durrani. He was polite, professional and very patient with me. Every correspondence, email, phone or in person was positive and helpful. He made my car buying experience as pleasant as possible. I am very happy! More
Excellent Service! My wife and I enjoyed the excellent service provided at Joyce Koons Honda in Manassas! We got the Honda CRV we wanted and at an excellent price. Muc My wife and I enjoyed the excellent service provided at Joyce Koons Honda in Manassas! We got the Honda CRV we wanted and at an excellent price. Mucho thanks to Angela, Dipak, and Tim for their ability to hear our car 'must haves' and deliver. Very impressed with the professional attitudes and rapid processing of the paperwork to help make this happen. Love our car! ~David and Laura R. More