Joyce Koons Honda

Excellent This was one of the best car buying experience I have ever had. Harris was kind and made sure that everything I wanted in a car was delivered. I would This was one of the best car buying experience I have ever had. Harris was kind and made sure that everything I wanted in a car was delivered. I would recommend him to anyone because he went out of his way for me.. More

Great Service I was very happy with my last service visit. I went to have my oil changed and tires rotated and the team at Joyce Koons was great! I was very happy with my last service visit. I went to have my oil changed and tires rotated and the team at Joyce Koons was great! More

Wonderful experience with David Thompson & Behzad Mahmoodi We had a wonderful experience with them.great customer service !!! The staff was very professional and very patient with me. They made my car buyin We had a wonderful experience with them.great customer service !!! The staff was very professional and very patient with me. They made my car buying experience as pleasant as possible. I am very happy! More

Great Experience Nice dealership, and friendly staff. I didn't feel pressured and Harris was really patient with me and all of my questions. I also feel like I got a r Nice dealership, and friendly staff. I didn't feel pressured and Harris was really patient with me and all of my questions. I also feel like I got a really fair deal on the used car I purchased. Harris even took the time to reach out to the former owners of the car I bought to get the extra keys for me. More

New Vehicle Purchase Prior to visiting Joyce Koons Honda in Manassas, I called and spoke with Priscilla Whittaker in Sales. From the onset of our conversation, I could te Prior to visiting Joyce Koons Honda in Manassas, I called and spoke with Priscilla Whittaker in Sales. From the onset of our conversation, I could tell that working with her to purchase my new vehicle would be a very pleasant experience. And I was correct! Priscilla was very knowledgeable on the 2016 Honda Accord before and during the test drive. She has also followed up with me after the sale. Overall, she was outstanding, very professional, and I will definitely refer family and friends to Priscilla whenever they are in the market for a new vehicle. I would also like to mention that working with Roland Carter in the Finance Department was a very pleasant experience. He too was very knowledgeable and professional, and he went the extra mile to secure a great financing package for me. I am very thankful for the opportunity to meet and work with two of your wonderful employees! More

2016 CRV We used the USAA buying service. We worked with Doug Miller at Koons Honda to identify the specific configuration, color, etc. Doug let us know whe We used the USAA buying service. We worked with Doug Miller at Koons Honda to identify the specific configuration, color, etc. Doug let us know when the CRV arrived and we visited the dealership the next morning. Our sales person, Dennis Chen, came with us on a test drive. We traded in a 2007 CRV and agreed on the terms, etc in about a 2 hour window. Dennis did a great job describing the value proposition. We then worked with Behzad.Mahmoodi, the finance manager, to finalize the transaction. All in all, a crisp, professional team. More

service visit outstanding service each and every time I visit .Its nice to have a go to service guy you can trust and you know has your best interest in mind...THAN outstanding service each and every time I visit .Its nice to have a go to service guy you can trust and you know has your best interest in mind...THANKS 4 THE OUTSTANDING SERVICE... #KEEPUPTHEGOODWORK More

Fantastic Service Department. I have been using Koons Honda for service for all of my Hondas over the last 12 years. Professional, helpful and courteous are the key elements of th I have been using Koons Honda for service for all of my Hondas over the last 12 years. Professional, helpful and courteous are the key elements of the entire service department. You will not be disappointed. More

Left dealer satisfied When we first arrived at the dealership, we were greeted by Davian. He knew a lot about the cars and he answered all of our questions. Everything went When we first arrived at the dealership, we were greeted by Davian. He knew a lot about the cars and he answered all of our questions. Everything went well, its just sometimes we thought he was very impatient and got frustrated easily. Later in the week we came back. This time Sunny helped us out. Sunny was truly helpful and although it took a while, we were finally able to agree to our numbers. It turns out Sunny was a close friend of my former manager. He treated us very well. We left the dealership very happy with my new Honda Civic. Overall, it was a good experience. More