Joyce Koons Honda

Great experience Very professional and freindly. The salesman took the time to explain the features before and after we bought. Financing was a low pressure, quick e Very professional and freindly. The salesman took the time to explain the features before and after we bought. Financing was a low pressure, quick experience. The salesman followed up a few days after the sales to make sure we were happy and to offer help if we had any questions in the future. Highly recommend. More

Repair service I wish your service man explain more about what area of my car needed repair instead just giving me a price quote. I wish I did receive service man's I wish your service man explain more about what area of my car needed repair instead just giving me a price quote. I wish I did receive service man's business card. More

Great dealer--convenient and skillful at a reasonable price I bought my Civic new here 7 years ago, and I've always found them reliable for service. Their schedule is flexible, their prices are good (for a deal I bought my Civic new here 7 years ago, and I've always found them reliable for service. Their schedule is flexible, their prices are good (for a dealership), their facility is comfortable while I wait, and they fix the problem on the first time. I do much of my "easy" maintenance at a cheaper shop, but anything serious gets worked on at this dealer--for both of my Hondas. More

Great experience I had a Great experience. There was no pressure and the process moved very quickly- highly recommend for any one looking for a new car I had a Great experience. There was no pressure and the process moved very quickly- highly recommend for any one looking for a new car More

Excellent Experience I had the distinct pleasure of doing business with Harris Durrani. He was polite, professional and very patient with me. Every correspondence, email, I had the distinct pleasure of doing business with Harris Durrani. He was polite, professional and very patient with me. Every correspondence, email, phone or in person was positive and helpful. He made my car buying experience as pleasant as possible. I am very happy! More

Schedule Oil change and State Inspection Got my Odyssey in for Oil change and safety inspection, was able to bring my car in on short notice, the wait was short, very satisfied with the servi Got my Odyssey in for Oil change and safety inspection, was able to bring my car in on short notice, the wait was short, very satisfied with the service. More

Fabulous experience Had an electrical problem with my Civic hybrid that another dealer diagnosed as needing a new hybrid battery and converter for a cost of $6,000. When Had an electrical problem with my Civic hybrid that another dealer diagnosed as needing a new hybrid battery and converter for a cost of $6,000. When I took it to Joyce Koons for a second opinion the head service manager met me at my vehicle with his lead mechanic. After discussing they took it to the shop. 45 mins later they told me they did not think it was the battery but had been unable to fully diagnose yet. They suggested a more thorough diagnosis and gave me a limit on what it would cost. By the next evening they had isolated the problem to 2 failed relays at $25 each, replaced them, and test drove the vehicle for 30 mins in rush hour traffic to make sure the hybrid motor wa fully fixed. There willingness to actually troubleshoot the problem saved me almost $6 grand!!! I have never had a bad experience at Joyce Koons and after this I won't go anywhere else More

True Charater through tough circumstances Sometimes you learn more about a company when things do not go smoothly. I was called by one of the sales people to come see a 2014 Accord and trade m Sometimes you learn more about a company when things do not go smoothly. I was called by one of the sales people to come see a 2014 Accord and trade my 2010 Honda accord in for a lower payment. When I arrived, the car had been taken to the body shop. The manager gave Priscilla 3 other cars to show me. It was a bad night as they could not find those either. The upper management, instead of telling me to come back, told them to put me in a 2015 for the price of a 2014. WOW. This is truly an outstanding dealership. I have been in business many years and things do not always run well. For the dealership to show me a new product for the mishap, they showed their true character. They demonstrated integrity when they could have shown me the door. What a great group of people they have at Joyce Koons Honda. I got a 2015 with 9,000 miles for a price of a 2014. I can't tell you that you will get that kind of a deal but they treat you right in a busy world and that was very refreshing. I strongly recommend this dealership. Ask for the Fred deal. It will put a smile on your face for a long time. More

Excellent Harris was fast talking, funny and fabulous. Loved fast finance guy, Tim. Would recommend highly. Took less than 3 hours. Nice kids room kept our litt Harris was fast talking, funny and fabulous. Loved fast finance guy, Tim. Would recommend highly. Took less than 3 hours. Nice kids room kept our little ones happy. Nice and clean. More