Joyce Koons Honda

Good Selection and Price I have two concerns with Koons, otherwise I would have given it a 5 rating. By far, they had the best selection of Honda Accords in the area. They w I have two concerns with Koons, otherwise I would have given it a 5 rating. By far, they had the best selection of Honda Accords in the area. They were very fair with the price, really not back and forth haggling like a lot of dealers. One first concern: They only gave us one key - they said the other had been "misplaced". I was told to give it a few days, and if they didn't find it they would issue me a new key. Frankly, this shouldn't have been our problem. I gave them a few days, they never called, and I had to call the manager, who said to come back and they would code a new key for us. Which required another trip. Second, the finance manager was the one who really tried to pressure us into taking an extended warranty. When we said no, he somehow managed to come up with a coupon. We still turned it down. More

Love This Service Center! By far,mother most efficient and friendly service center I have ever used. You can make appointments online and they follow up with reminders. Keep By far,mother most efficient and friendly service center I have ever used. You can make appointments online and they follow up with reminders. Keep up the good work! More

Prep for May Car inspection As always, I'm pleased with Honda Hi standard of service, Always giving me the best advise to keep my Honda CRV running to it's peak performance. As always, I'm pleased with Honda Hi standard of service, Always giving me the best advise to keep my Honda CRV running to it's peak performance. More

Nice Team and great service. The service team that assists me once I bring my car to be serviced are instantly helpful, attentive, take care of my request of what I need done to m The service team that assists me once I bring my car to be serviced are instantly helpful, attentive, take care of my request of what I need done to my car, and they also look closer on what other work needs to be done for next service More

Friendly, easy and not overbearing We don't buy cars very often, so when we decide to make a purchase we want an easy procedure for getting the best price possible, best selection avail We don't buy cars very often, so when we decide to make a purchase we want an easy procedure for getting the best price possible, best selection available and easiest process possible. Joyce Koons Honda provided all of those. After submitting a quote form on the Honda website we were contacted quickly by Bianca Robles at the dealership. She offered a web page where we could see the vehicle available and the price, which was well below MSRP. We went in the next day and Ahmed Messaoudi took us on a test drive. We had all of the family along, so he was very patient with the kids' questions about all the buttons and features on the vehicle. We told him it would be a few weeks before purchasing because we weren't 100% sure we were going to buy. Ahmed kept in touch without pressure. When we finally gave the go-ahead we asked for a different color than the vehicle we'd tried. Ahmed saw to it that we got the color we wanted, then made a video showing us the car. He was ready for us when we went in to finish the purchase, again, patiently answering all questions. He's also been responsive when we've texted him follow-up questions. Buying a car is never fun. But if the process is easy and efficient, it's always a better situation. Kudos to Ahmed and Joyce Koons Honda. We'll certainly put them high on our list for our next car purchase. PS -- Service at Koons Honda has always been just as easy and efficient. More

Quick Joyce koons service always takes care of my service needs. Again I was quick in and quick out .will always but and have my car serviced there Joyce koons service always takes care of my service needs. Again I was quick in and quick out .will always but and have my car serviced there More

Professional and Knowledgeable Have a 2004 Pilot and have taken it to Joyce Koons for 12 years. Nice that an old battery warranty was noted on my last trip. Thanks Roland - we'll Have a 2004 Pilot and have taken it to Joyce Koons for 12 years. Nice that an old battery warranty was noted on my last trip. Thanks Roland - we'll see you for another 8 years perhaps! More

Trustworthy Roland Murphy is a Service Representative I can trust. Roland tells me what services MUST be taken care of before they become bigger and more expensi Roland Murphy is a Service Representative I can trust. Roland tells me what services MUST be taken care of before they become bigger and more expensive problems. More

Good experience I had trouble with my Van, took to the dealer. Even though they did not have the technician who can take care of it over the weeke end. They were hon I had trouble with my Van, took to the dealer. Even though they did not have the technician who can take care of it over the weeke end. They were honest in stating that and gave me a loaner car when the vehicle was serviced. I appreciate the honesty More

Always Satisfied. This is my go-to service place for ALL of my Honda vehicle needs. The waiting area with wifi lets me get an appointment without missing a beat with wo This is my go-to service place for ALL of my Honda vehicle needs. The waiting area with wifi lets me get an appointment without missing a beat with work allowing me to save my precious vacation time off with my kids and not having to take time off for auto services. Managers are friendly and informative and I never feel like they are trying to do any other unnecessary work on my vehicle other then what is required each appointment. 5-stars. More