
Joyce Koons Honda
Manassas, VA
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3,013 Reviews of Joyce Koons Honda
Nice Team and great service. The service team that assists me once I bring my car to be serviced are instantly helpful, attentive, take care of my request of what I need done to m The service team that assists me once I bring my car to be serviced are instantly helpful, attentive, take care of my request of what I need done to my car, and they also look closer on what other work needs to be done for next service More
Friendly, easy and not overbearing We don't buy cars very often, so when we decide to make a purchase we want an easy procedure for getting the best price possible, best selection avail We don't buy cars very often, so when we decide to make a purchase we want an easy procedure for getting the best price possible, best selection available and easiest process possible. Joyce Koons Honda provided all of those. After submitting a quote form on the Honda website we were contacted quickly by Bianca Robles at the dealership. She offered a web page where we could see the vehicle available and the price, which was well below MSRP. We went in the next day and Ahmed Messaoudi took us on a test drive. We had all of the family along, so he was very patient with the kids' questions about all the buttons and features on the vehicle. We told him it would be a few weeks before purchasing because we weren't 100% sure we were going to buy. Ahmed kept in touch without pressure. When we finally gave the go-ahead we asked for a different color than the vehicle we'd tried. Ahmed saw to it that we got the color we wanted, then made a video showing us the car. He was ready for us when we went in to finish the purchase, again, patiently answering all questions. He's also been responsive when we've texted him follow-up questions. Buying a car is never fun. But if the process is easy and efficient, it's always a better situation. Kudos to Ahmed and Joyce Koons Honda. We'll certainly put them high on our list for our next car purchase. PS -- Service at Koons Honda has always been just as easy and efficient. More
Quick Joyce koons service always takes care of my service needs. Again I was quick in and quick out .will always but and have my car serviced there Joyce koons service always takes care of my service needs. Again I was quick in and quick out .will always but and have my car serviced there More
Professional and Knowledgeable Have a 2004 Pilot and have taken it to Joyce Koons for 12 years. Nice that an old battery warranty was noted on my last trip. Thanks Roland - we'll Have a 2004 Pilot and have taken it to Joyce Koons for 12 years. Nice that an old battery warranty was noted on my last trip. Thanks Roland - we'll see you for another 8 years perhaps! More
Trustworthy Roland Murphy is a Service Representative I can trust. Roland tells me what services MUST be taken care of before they become bigger and more expensi Roland Murphy is a Service Representative I can trust. Roland tells me what services MUST be taken care of before they become bigger and more expensive problems. More
Good experience I had trouble with my Van, took to the dealer. Even though they did not have the technician who can take care of it over the weeke end. They were hon I had trouble with my Van, took to the dealer. Even though they did not have the technician who can take care of it over the weeke end. They were honest in stating that and gave me a loaner car when the vehicle was serviced. I appreciate the honesty More
Always Satisfied. This is my go-to service place for ALL of my Honda vehicle needs. The waiting area with wifi lets me get an appointment without missing a beat with wo This is my go-to service place for ALL of my Honda vehicle needs. The waiting area with wifi lets me get an appointment without missing a beat with work allowing me to save my precious vacation time off with my kids and not having to take time off for auto services. Managers are friendly and informative and I never feel like they are trying to do any other unnecessary work on my vehicle other then what is required each appointment. 5-stars. More
Great, Easy Experience Dipak was a joy to work with. He had all the paperwork ready for us , balloons on the car and offered a wonderful price. He made sure we were out the Dipak was a joy to work with. He had all the paperwork ready for us , balloons on the car and offered a wonderful price. He made sure we were out the door as quickly as possible. Once we left the dealer he has been in touch making sure everything is perfect. He is quick to respond and answer all of my questions regarding the electronics in the car , etc. I would highly recommend working with Joyce Koons and Dipak. I love my car and my experience. More
For second time we are buying from Joyce In the past 2 years we got 2 cars from Joyce Koons Honda; we had the same salesman Mansour, a very nice person, patient. He was with us until we finis In the past 2 years we got 2 cars from Joyce Koons Honda; we had the same salesman Mansour, a very nice person, patient. He was with us until we finished all the financing. Thanks. More
Great experience I walked through the door and I asked for dipek. Because he assisted me in the morning around 10am and I told him I will be back later, and when I cam I walked through the door and I asked for dipek. Because he assisted me in the morning around 10am and I told him I will be back later, and when I came back. he was not around. And i wanted to go back and this guy came from nowhere and said hi, l can help with any car you want trust me. And this guy (Abe) assisted me oooh my Goodness he was so awesome. He did as he promised me. now am driving a new Honda CRV 2016 car with a very good price. Abe thanks a lot keep on doing that. More