Joyce Koons Honda

Good experience I had trouble with my Van, took to the dealer. Even though they did not have the technician who can take care of it over the weeke end. They were hon I had trouble with my Van, took to the dealer. Even though they did not have the technician who can take care of it over the weeke end. They were honest in stating that and gave me a loaner car when the vehicle was serviced. I appreciate the honesty More

Always Satisfied. This is my go-to service place for ALL of my Honda vehicle needs. The waiting area with wifi lets me get an appointment without missing a beat with wo This is my go-to service place for ALL of my Honda vehicle needs. The waiting area with wifi lets me get an appointment without missing a beat with work allowing me to save my precious vacation time off with my kids and not having to take time off for auto services. Managers are friendly and informative and I never feel like they are trying to do any other unnecessary work on my vehicle other then what is required each appointment. 5-stars. More

Great, Easy Experience Dipak was a joy to work with. He had all the paperwork ready for us , balloons on the car and offered a wonderful price. He made sure we were out the Dipak was a joy to work with. He had all the paperwork ready for us , balloons on the car and offered a wonderful price. He made sure we were out the door as quickly as possible. Once we left the dealer he has been in touch making sure everything is perfect. He is quick to respond and answer all of my questions regarding the electronics in the car , etc. I would highly recommend working with Joyce Koons and Dipak. I love my car and my experience. More

For second time we are buying from Joyce In the past 2 years we got 2 cars from Joyce Koons Honda; we had the same salesman Mansour, a very nice person, patient. He was with us until we finis In the past 2 years we got 2 cars from Joyce Koons Honda; we had the same salesman Mansour, a very nice person, patient. He was with us until we finished all the financing. Thanks. More

Great experience I walked through the door and I asked for dipek. Because he assisted me in the morning around 10am and I told him I will be back later, and when I cam I walked through the door and I asked for dipek. Because he assisted me in the morning around 10am and I told him I will be back later, and when I came back. he was not around. And i wanted to go back and this guy came from nowhere and said hi, l can help with any car you want trust me. And this guy (Abe) assisted me oooh my Goodness he was so awesome. He did as he promised me. now am driving a new Honda CRV 2016 car with a very good price. Abe thanks a lot keep on doing that. More

amazing customer service I was helped immediately and was informed abut every detail of the service in my car. the lady who helped me, she was awesome. finally a dealer that f I was helped immediately and was informed abut every detail of the service in my car. the lady who helped me, she was awesome. finally a dealer that for two years has been taking care of my car professionaly. More

Great personalized attention, accurate estimates and prompt Consistent quality service. I have been a customer for more than 15 years and consistent, quality and service attitude have been accurate definitions Consistent quality service. I have been a customer for more than 15 years and consistent, quality and service attitude have been accurate definitions for the whole time. I have bought four cars there, and had them all serviced there. Highly recommended. More

Excellent Service Department I went in for a simple oil change (I normally do these myself but just didn't have time) and boy was I glad I did. The service department is extremely I went in for a simple oil change (I normally do these myself but just didn't have time) and boy was I glad I did. The service department is extremely friendly, knowledgeable, and efficient. While I was there, I spoke to Paul the service manager about a recall notice I received for the front airbag problem many of the auto manufacturers have been dealing with. In the notice, Honda said the parts were not available until sometime in the summer (It is early April) and that a loaner car could be had until the repairs were made if you were concerned about driving your vehicle with the potentially faulty airbag. I did some online research when I first got the recall notice and saw comments others made that Honda would only provide a loaner for the time the vehicle was in the shop. Paul said that information was incorrect, that Honda would provide a loaner vehicle until the parts arrived and the repairs could be made. After signing some papers saying I would not drive my vehicle after parking it at home until I would bring it back in for the repairs, I went to Enterprise and picked up my loaner vehicle. Thanks Paul and Honda!!! More

Great service Ask for Mansour the great salesman. He will take care of you, and it took me only 4 hours total to test drive a Civic, go through financing and be out Ask for Mansour the great salesman. He will take care of you, and it took me only 4 hours total to test drive a Civic, go through financing and be out the door. Cant beat that. More

2003 Accord Knowledgeable service advisor familiar with my car history and preventative maintenance. Provided alternatives and honest assessment of how to fix Knowledgeable service advisor familiar with my car history and preventative maintenance. Provided alternatives and honest assessment of how to fix problems Trusted advice Friendly manner More