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Joyce Koons Honda
Manassas, VA
3,012 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,012 Reviews of Joyce Koons Honda
November 30, 2015
Bad service. Make sure to double check your car when you do service in this dealer, cause they are charging you and acting that they have got the work don't but ac Make sure to double check your car when you do service in this dealer, cause they are charging you and acting that they have got the work don't but actually never been touched it. More
by Aman.shams
Employees Worked With
Brad Burch, Bob Miner, Tony Pekich, Chris Shade, Roland Murphy, Rodney Owens, Dayonna Newman, Karen Huntington, Melissa Moon, Heather Weyforth, Thomas Johnson, Edward Hale, Megan Bowen, Autumn Smith, Annette Logan, Bianca Armenta
November 27, 2015
Customer loyalty appears to mean little to this dealer Tried to purchase a new Honda CR-V with Joyce Koons Honda of Manassas. Have bought and serviced vehicles at this dealer for nearly 30 years. Price t Tried to purchase a new Honda CR-V with Joyce Koons Honda of Manassas. Have bought and serviced vehicles at this dealer for nearly 30 years. Price they offered me was standard internet price. I asked if they would give any reduction in that offer given my 30 years of loyal business. Response was no. I subsequently purchased a new Honda for a much lower cost with a very highly rated competitor. Will also service my new Honda with the dealer from which I purchased. Too bad loyalty appears to have such little significance with Koons. More
by bobenner
Employees Worked With
Bianca Robles
November 24, 2015
Cheryl's experience Great quality customer service from the sales team and finance! The Manager worked great with us as well! The sales rep for extra services was also ve Great quality customer service from the sales team and finance! The Manager worked great with us as well! The sales rep for extra services was also very informative. More
by cag931
Employees Worked With
Tim Rowan, Mansour Assadpour
November 20, 2015
Great Service Dept. Courteous service reps; quick service and very knowledgeable staff!! Mr. Ed Hale is amazing, he is extremely nice and is respectful to every customer Courteous service reps; quick service and very knowledgeable staff!! Mr. Ed Hale is amazing, he is extremely nice and is respectful to every customer that walks into the dealership and also makes us feel like we are the most important people in the world. We own three Hondas, and they all have been purchased from Joyce Koons-- because of their customer loyalty, we will continue to be their devoted customers. More
by Morina2486
Employees Worked With
Edward Hale
November 19, 2015
Knowledgeable & friendly staff Good place to buy a car. Friendly, professional and Great staff both in the sales and service department which is open 7 days a week. Good place to buy a car. Friendly, professional and Great staff both in the sales and service department which is open 7 days a week. More
by CRV girl
Employees Worked With
Brad Burch, Dipak Regmi
November 18, 2015
Recall Came in for a recall. It has always been a great experience. I will continue to have my car serviced at Joyce Koons Honda. Thanks. Came in for a recall. It has always been a great experience. I will continue to have my car serviced at Joyce Koons Honda. Thanks. More
by patdek
Employees Worked With
Bob Miner
November 17, 2015
Shopping Experience Favorable shopping experience. I was not pressured. I was very impressed with the product knowledge of the sales associate. I was not planning on buyi Favorable shopping experience. I was not pressured. I was very impressed with the product knowledge of the sales associate. I was not planning on buying a new vehicle, but all that changed after a test drive. More
by DeniseT
Employees Worked With
N/A, Misty Barbe, Tim Rowan
November 17, 2015
Efficient, Reasonable and Professional Check in was quick. Called when an issue was found that needed my approval to repair. Informed when all was repaired and the car was ready. Check ou Check in was quick. Called when an issue was found that needed my approval to repair. Informed when all was repaired and the car was ready. Check out was easy. Discounts from another Honda dealer were honored. Thanks for keeping my CR-V in tip top shape. More
by Ross
Employees Worked With
Michael Wiest
November 17, 2015
Excellent Very pleased with all aspects of my 2016 Honda Pilot purchase .Extremely helpful salesperson Gabbi Triggs teaching me about my new vehicle and all of Very pleased with all aspects of my 2016 Honda Pilot purchase .Extremely helpful salesperson Gabbi Triggs teaching me about my new vehicle and all of its many features I was not familiar with. Such a pleasant experience. I am so happy to recommend this dealership and the staff to my friends. More
by Jane Smuth
Employees Worked With
Tim Welton, Heather Weyforth
November 16, 2015
Joyce Koons Honda The sales consultant is very courteous and helpful. My buying experience was amazing from the paperwork to check out, everyone was helpful and kind. T The sales consultant is very courteous and helpful. My buying experience was amazing from the paperwork to check out, everyone was helpful and kind. Then I received an after sales service about knowing anyone who would buy a vehicle next time. I cannot complain your dealership is full of great people with great service. More
by Jess Dela Cruz
Employees Worked With
Tim Rowan, Mansour Assadpour
