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Joyce Koons Honda
Manassas, VA
3,044 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,044 Reviews of Joyce Koons Honda
October 22, 2015
Wonderful! We needed to get a reliable car quickly as our previous car broke down. In a couple days we drove off with a new Honda Accord. We had a low pressure We needed to get a reliable car quickly as our previous car broke down. In a couple days we drove off with a new Honda Accord. We had a low pressure sales person who did a great job educating us on some different cars and continued to help with unfamiliar features before we left the lot with our new car. We shopped around and Koons had the best price, great service and life time oil changes (a holiday special) were icing on the cake. I cannot not think of any areas that could have been improved. My husband has been in the Accord on I-95 and traffic and says it is probably the best car he has ever had- and he is rather picky. More
by nette
Employees Worked With
Misty Barbe, Ahmed Messaoudi, John Ortiz
October 21, 2015
Great Service and Customer Service I have been going to this dealership for several years to do service on my 2003 Honda. They always treat me with respect and take the time to explain I have been going to this dealership for several years to do service on my 2003 Honda. They always treat me with respect and take the time to explain what service needs to be done. More
by Rachael1979
Employees Worked With
Paul the tech who worked on my car., Chris Shade
October 20, 2015
Joyce Koons Honda Service - Excellent Service Always We started routine maintenance for our 2008 Honda Pilot with Joyce Koons Service Department upon moving to the area in 2009. The quality of servi We started routine maintenance for our 2008 Honda Pilot with Joyce Koons Service Department upon moving to the area in 2009. The quality of service, attention to detail, and customer interaction is superior. We've had 14 cars over the past 30 years and lived in several states - Joyce Koons Honda Service Department has given us the best experience from all others. Bob Miner (and others on days he is out) always gives accurate assessments of what our Honda needs to keep it running well; we have over 110,000 miles on our 2008 Honda and it runs like new. Thank you, Tom and Lori Haymarket, VA More
by Tom
Employees Worked With
Bob Miner, Tony Pekich
October 20, 2015
Great Buying Experience I bought my first Honda, a 2015 Honda Civic EX, from Joyce Koons Honda. I had a great experience and the added benefits of free lifetime oil changes, I bought my first Honda, a 2015 Honda Civic EX, from Joyce Koons Honda. I had a great experience and the added benefits of free lifetime oil changes, free lifetime inspection, and a free lifetime powertrain warranty are unbelievable. I worked with Mansour Assadpour and some other folks from internet sales. All were very helpful and responded quickly. I definitely recommend this dealership to others. More
by bpearman
Employees Worked With
Kent Komine, Mansour Assadpour
October 19, 2015
Just right From the first test drive all the way through the negotiation process, Charles was helpful but not pushy, and extremely professional. Highly recommend From the first test drive all the way through the negotiation process, Charles was helpful but not pushy, and extremely professional. Highly recommend working with him and buying from this dealership. More
by pandalvr
Employees Worked With
Charles Carlson, Bianca Robles
October 18, 2015
service Excellent. Karen went out of her way make me feel welcome since this was my first visit after moving here from Florida!!!!!! Thank You very much Excellent. Karen went out of her way make me feel welcome since this was my first visit after moving here from Florida!!!!!! Thank You very much More
by kf
Employees Worked With
Karen Huntington
October 18, 2015
Very Happy Customer Thank you for excellent five star service. I took my CRV to Joyce Koons Honda on October 10, 2015 for an oil change, tire rotation and general overal Thank you for excellent five star service. I took my CRV to Joyce Koons Honda on October 10, 2015 for an oil change, tire rotation and general overall checkup before the winter months.. I trust my Service Advisor, Karen Huntington. Karen always keeps me informed, and If something needs to be addressed, she gives me the information and lets me know if it needs to be done immediately or can wait. I usually choose to take care of it at my service appointment before it becomes an issue. I appreciate Karen's honesty. More
by MI982
Employees Worked With
Karen Huntington
October 17, 2015
Service work I had an excellent experience getting service for my 2014 CRV on Friday, October 9th. The service rep kept me informed of the status the whole time & I had an excellent experience getting service for my 2014 CRV on Friday, October 9th. The service rep kept me informed of the status the whole time & made excellent recommendations to help maintain my vehicle which I greatly appreciated. Overall great experience. More
by vehvtc4404
Employees Worked With
Edward Hale
October 16, 2015
Excellent experience buying a car Daniel Garcia (very knowledgable and friendly) and the entire dealership team were very helpful and extremely professional during my experience buying Daniel Garcia (very knowledgable and friendly) and the entire dealership team were very helpful and extremely professional during my experience buying the car. Peter monitored the entire process and ensured I was satisfied from start to end. I'm very satisfied and I fully recommend them. I'm looking forward to receiving the same top quality service when servicing my car with them. I'm sure they will exceed my expectations based on what I've seen so far. George. More
by George
Employees Worked With
Misty Barbe, Peter Stohlman, Daniel Garcia
October 14, 2015
Honda Service Took my van for recall on airbag and oil/filter change. Ended up agreeing to cooling system flush and steering system cleaning. Since I have 108K mi Took my van for recall on airbag and oil/filter change. Ended up agreeing to cooling system flush and steering system cleaning. Since I have 108K miles on the vehicle, it seemed like a good thing to do. Service experience was positive, friendly service folks and cashier. Only down side is the distance from my home to the dealership, but this time gas was considerably cheaper in Manassas then Woodbridge. Been dealing with them since 2000. More
by klervin
Employees Worked With
Heather Weyforth
