Joyce Koons Honda

Recent car purchase I recently purchased a used Ford Escape as an extra family car. John Rendo was my sales person and Tim Welton was my finance contact. My experience I recently purchased a used Ford Escape as an extra family car. John Rendo was my sales person and Tim Welton was my finance contact. My experience could not have been better and each person I encountered at Koons was friendly and helpful. I honestly found the experience enjoyable, which is not really what I was expecting. I wasn't expecting it to be unpleasant necessarily, I was just expecting to get through it. It was a refreshing to feel relaxed and at ease throughout the process. I would recommend this dealership to my friends and family. More

Excellent Service department Very friendly and courteous staff. I am very impressed with the way the service department is managed, very efficient without feeling rushed or dismi Very friendly and courteous staff. I am very impressed with the way the service department is managed, very efficient without feeling rushed or dismissed. I am impressed with entire experience. More

New car purchase Eugene Brown was excellent! He listened, responded quickly and when we told him we had a limited amount of time there, he hustled and made the sale. Eugene Brown was excellent! He listened, responded quickly and when we told him we had a limited amount of time there, he hustled and made the sale. Thanks, Eugene More

Professional, Courteous Service The Koon's Service Department is top notch. Always professional, courteous and efficient. Even if I did not have service agreement with the dealershi The Koon's Service Department is top notch. Always professional, courteous and efficient. Even if I did not have service agreement with the dealership, I would bring my car to Koons for service. More

Hands Down, Amazing! This it the second car I've bought from the Koon's Honda Dealership in Manassas, VA. I refuse to go anywhere else! I don't trust any other dealership This it the second car I've bought from the Koon's Honda Dealership in Manassas, VA. I refuse to go anywhere else! I don't trust any other dealership to take care of me like they do. For my second car, Luis was very helpful! He was extremely patient and great at understanding and relating to my needs. I came in too look at a Civic but didn't feel like it was a good fit. Instead of pressuring me, Luis listened to what I was looking for. After Luis patiently showed me several cars in the cold rain for hours and hours, (with a handsome smile on his face the whole time) I decided on the perfect CRV. Not only did it have everything I needed and wanted, the price was also VERY ideal (Thanks to Ed, the Awesome manager). I love my car and both experienced in buying a car have been excellent. They even provided sandwiches for the customers. Talk about first class treatment! Tyler, the finance expert took his time to explain every detail to help me understand every document and all the figures. He even went through the trouble of drawing me a graph so I would better understand. Usually I feel very anxious about big decisions such as this but Luis, Tyler, and Ed explained things in a way that I could understand, which made me feel very comfortable. Thanks for everything guys! More

Great bunch of guys and gals. There always polite and take care of me. I was in a rush last time in and they came thru for me.. Will buy here again and get my service done here.. There always polite and take care of me. I was in a rush last time in and they came thru for me.. Will buy here again and get my service done here.. More

Great service, quick, and timely. Never been disappointed by the service at Koons Honda. They always provide prompt, courteous service, and I don't have big surprises at the register. Never been disappointed by the service at Koons Honda. They always provide prompt, courteous service, and I don't have big surprises at the register. More

Service I have purchased 10 vehicles from Joyce Koons with 7 of those being Honda's. My last purchase, a 2015 CRV Touring. Have only been in for oil change an I have purchased 10 vehicles from Joyce Koons with 7 of those being Honda's. My last purchase, a 2015 CRV Touring. Have only been in for oil change and wiring issue with trailer hitch. Turned out to be a fuse. Always friendly and great response. Love the folks there from sales to service. Jim Beach More

Fast and efficient service. I had an excellent experience and definitely will return when the need occurs. Mike Seymour was an outstanding representative for Joyce Koons Honda! I had an excellent experience and definitely will return when the need occurs. Mike Seymour was an outstanding representative for Joyce Koons Honda! This has a super service dept. More

SERVICE DEPARTMENT: GREAT CUSTOMER SERVICE!!! I always take my two Honda vehicles for service to Joyce Koons Honda. As always, the service is always great from scheduling appointment to notificat I always take my two Honda vehicles for service to Joyce Koons Honda. As always, the service is always great from scheduling appointment to notification to on-time service. Joe Carroll and Karen Huntington are my service advisors who always provide great and unbiased customer service every time. They are the advisors who go the extra mile for a customer like me. Thank you, Mr. Carroll and Ms. Huntington! More