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Joyce Koons Honda

Manassas, VA

4.8
3,014 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,014 Reviews of Joyce Koons Honda

April 02, 2015

Joyce Koons Honda is a "Class Act" I've purchased many vehicles from a variety of dealers in the past and must say I am very impressed by the haggle free and first rate service that I r More

by Mishmish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Brunclik
May 11, 2015 -

Joyce Koons Honda responded

We appreciate your review about our dealership. Tyler, Andy, and Chris are truly here to help our customers get exactly what they want. Thank you for your business and please call us if you need anything. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

April 01, 2015

Extremely Satisfied with Service I would like to spotlight Karen Huntington and her team for doing a great job at resolving my issue with my automobile and concerns the first time tha More

by SyStrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Huntington
May 11, 2015 -

Joyce Koons Honda responded

We are so happy that you have taken a moment to spotlight Karen and all of her hard work on fixing your vehicle. Thank you for your business and the opportunity to fix a problem that someone else was not able to do. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

March 30, 2015

Extremely satisfied. The sales consultant Mr. Dipak Regmi is a dedicated person . He is always willing to serve customers. He has followed up with phone calls (i.e., afte More

by Neyazji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rowan, Dipak Regmi
Apr 21, 2015 -

Joyce Koons Honda responded

Thank you for your recent purchase. We appreciate your business and we look forward to seeing you at your first service. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

March 30, 2015

Service Department Review I have owned only Hondas since 1977. When I moved back to Northern Virginia 20+ years ago I found Joe H., the only mechanic I like to work on my Honda More

by Hondagal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2015 -

Joyce Koons Honda responded

We appreciate your review on DealerRater. Thank you for choosing our service department for your service needs. The "Joe's" are two quality employees who really care for their customers. Even though you have not purchased from us it still means a lot that you still service with us! Maybe someday in the future we can earn your business in sales as well. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

March 29, 2015

Service Support Worked with Joe Carroll over the Fall and Winter with a bulletin issue. Joe was professional, efficient, and fully supported my situation throughout t More

by SeabH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 21, 2015 -

Joyce Koons Honda responded

Thank you for reviewing our dealership and Joe! We are so happy that Joe has been a valued resource for you we hope to see you again in the future for a routine service! -Kevin Runey General Manager

March 28, 2015

Almost Failed inspection I Own a 02 CRV with over 215k miles, and The team at Koons Honda helped Locate 2 recalled parts, while fixing my seat belt sensors all within the allo More

by palmeriiw9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Huntington
Apr 21, 2015 -

Joyce Koons Honda responded

Thank you for your review. We appreciate your business and we are so happy to have made your life easier while you were having repairs done. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

March 28, 2015

Service was timely and to the point. Own two Hondas and do all servicing at your facility. Professional in all ways and treated well in all of my visits.. More

by Monroe36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shade
Apr 21, 2015 -

Joyce Koons Honda responded

Thank you for choosing us for all of your Honda service and repair needs. We appreciate your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

March 24, 2015

Good experience getting the right car. Just bought a Honda. It was a good experience. The Fit was the perfect car for our situation, a quality Honda car, so all they had to do was not blo More

by PatrickKarcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Barbe, Dipak Regmi, Wilmer Mejia
Apr 21, 2015 -

Joyce Koons Honda responded

We appreciate your review on DealerRater and we are so happy that you chose us for your new Honda needs! -Kevin Runey General Manager Joyce Koons Honda Buick GMC

March 21, 2015

Finally this time they did the work in the time they told me, the last two times it took over an hour and a half just to do a simple oil change. I was given More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?
Apr 21, 2015 -

Joyce Koons Honda responded

Thank you for your review on DealerRater. I guess it was good that we got your vehicle done in a timely fashion but I am concerned about the free oil changes not being honored without you asking. If you could please contact my assistant Jenna at Jenna.Foley@JoyceKoons.com so she can try and straighten out your account I would appreciate it. Thank you for your time and your business. -Kevin Runey General Manager Joyce Koons Honda Buick GMC

March 20, 2015

Maintenance I started to hear some loud noises coming from the front of my car...I was able to get it in the shop within a day. It was my breaks. I was pleased More

by amy.j.slater.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Murphy
Apr 08, 2015 -

Joyce Koons Honda responded

Thank you for your review on DealerRater. We are so happy you were able to get in fast and felt like our pricing was fair. Thank you for your business. Kevin Runey General Manager Joyce Koons Honda Buick GMC

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