
Joyce Koons Honda
Manassas, VA
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3,017 Reviews of Joyce Koons Honda
Good Experience They are friendly, found an additional problem, asked me if I wanted to take care of it, then completed it in fairly quick time. No problems. They are friendly, found an additional problem, asked me if I wanted to take care of it, then completed it in fairly quick time. No problems. More
MSgt Greg Morgan Outstanding team at Joyce Koons Honda with a very professional environment. Knowledgable of their inn inventory and listens to understand their custom Outstanding team at Joyce Koons Honda with a very professional environment. Knowledgable of their inn inventory and listens to understand their customers needs. I've purchased two cars here within a year and a half period and tons of service. Same attitude everytime, this includes sales and service More
Great I bought my CRV Honda a week ago. I am so pleased with my car. I have bought three cars from Honda and have always been very pleased. Lenny was a I bought my CRV Honda a week ago. I am so pleased with my car. I have bought three cars from Honda and have always been very pleased. Lenny was a wonderful sales person and very helpful in finalizing the deal. He did follow ups to make sure I was pleased with everything. Will definitely recommend Honda to my friends. More
Service visit I Never feel any pressure to have extra work done. They only make suggestions. They are very thorough when they explain what work was done. I Never feel any pressure to have extra work done. They only make suggestions. They are very thorough when they explain what work was done. More
Purchase of a 2015 Honda Fit Purchased a 2015 Honda Fit....traded in my 2007 Honda Fit. Only 1 to choose from at the dealership, but I am very happy with the car that I purchase Purchased a 2015 Honda Fit....traded in my 2007 Honda Fit. Only 1 to choose from at the dealership, but I am very happy with the car that I purchased. Both the sales person (Johannah) and the manager (Peter) did a good job to explain the features of the 2015 model and did a excellent job all around. And the Finance Manager (Bill) worked the numbers to get me the monthly payment that I needed. I will be coming into the service department for regular servicing...as I did with my 2007 Honda Fit. More
Service I bring my Honda into the Koon's service center for all work and maintenance that needs to be done. They do a good job and costs are in line with out I bring my Honda into the Koon's service center for all work and maintenance that needs to be done. They do a good job and costs are in line with outside service stations. I like to have Roland Murphy as my service rep as he is very knowledgeable about my car, and I trust him to know what needs to be done and when. He is in and out of the work bay checking on my car and keeping me posted while I am there. More
Great service, but Great service as always. But, this is the second time in a row that my car was returned to me with grease smudges on the interior driver's door plasti Great service as always. But, this is the second time in a row that my car was returned to me with grease smudges on the interior driver's door plastic, dash, and steering wheel. I wish this could be checked before a car is returned to the customer. More
oil change and air conditioning repair I scheduled the appointment online and received a next day appointment. I needed an oil change and the rear air conditioning vent wasn't working. They I scheduled the appointment online and received a next day appointment. I needed an oil change and the rear air conditioning vent wasn't working. They were able to explain what the problem was and quickly fixed it. Friendly service tskes the sting out of the service which is a little pricey. More
My Recent Purchase My wife and I traveled from the Valley (over 130 miles away) in search of a quality used car under $8000. We needed the car so that I could park my 2 My wife and I traveled from the Valley (over 130 miles away) in search of a quality used car under $8000. We needed the car so that I could park my 2001 Ford Ranger and use it only for "truck" duties. We already have a 2013 Honda Civic that we both love for its quality and gas mileage. The new "used " car would be used to keep the mileage off of the Civic so we were looking for something that got decent gas mileage. Charles had a car in mind for us that met all of our requirements, a 2004 Honda Accord LX that was in near mint condition. After the test drive I knew this was the car, and following a little negotiating on the price, we came to a deal. We had the vehicle that we had hoped to find. Charles was extremely helpful and honest and worked with us in closing the deal. We both enjoyed our experience with him and the dealership. Both Charles Carlson and Joyce Koons Honda are 1st class all the way! More
First Oil Change Thanks for the great service!! We traded the Honda van for a used Honda CRV--not only a great deal on the trade, we received a super service package Thanks for the great service!! We traded the Honda van for a used Honda CRV--not only a great deal on the trade, we received a super service package and extended warranty. Joe Carroll, Honda Service, is the reason we bought another Honda--fair and honest--it doesn't get any better than Koon's. More