Joyce Koons Honda

Terry Ang was the sales rep who was very friendly and was patient with me throughout my buying experience. Finance was a bit impatient which was not a pleasant experience. patient with me throughout my buying experience. Finance was a bit impatient which was not a pleasant experience. More

I'm pretty happy with my purchase. I got a very good price for the new Honda Accord, and the whole experience with this dealer shop was pleasant and smooth. price for the new Honda Accord, and the whole experience with this dealer shop was pleasant and smooth. More

We were concerned with our car engine racing when we were stopped. I called in the evening. Roland Murphy was extremely helpful and was able to get us in the next day. He called us several times with updat stopped. I called in the evening. Roland Murphy was extremely helpful and was able to get us in the next day. He called us several times with updates. It helped to know what the options were and that things were being carefully checked. Were were able to pick the car up the same day. The problem was solved. We would highly recommend Koons Honda to anyone. More

In the beginning, my intent was to find out the price of getting all the scratches/dents, and splattered paint off of my 2012 Honda CRV. I also wanted to know what Koons would offer me for my car and what getting all the scratches/dents, and splattered paint off of my 2012 Honda CRV. I also wanted to know what Koons would offer me for my car and what they would sell a new one for. The salesman Terry was great and very friendly and was persistent in getting responses to questions I had. Needless to say, I walked out with a 2014 CRV and am very pleased. More

I was treated like a special customer from the time I arrived until I departed. The service was completed on time and I was informed of some additional maintenance requirements and given the option to a arrived until I departed. The service was completed on time and I was informed of some additional maintenance requirements and given the option to agree or not to the additional maintenance. I was extremely satisfies with the service and my treatment a a customer. More

We weren't planning on trading in our 2007 Honda Accord LX with only 47,000 miles, but through Joyce Koons' February marketing special deal we upgraded to a 2014 Accord LX. Our sales rep. - John - Accord LX with only 47,000 miles, but through Joyce Koons' February marketing special deal we upgraded to a 2014 Accord LX. Our sales rep. - John - was very helpful in getting us exactly the sales price and trade-in value amount that we requested, which was above the Kelley Blue Book & Edmound's estimates. John was very friendly and easy to work with and has contacted us a few times after the sale to ascertain if we had any problems, concerns or questions about our new car. We have used Koons Honda of Manassas for servicing our 2007 Accord for the last two years and have been quite impressed with their Service Dept. & service staff. This was another reason for purchasing our new Accord from this dealership, i.e. its outstanding service department, since that is the department and staff that we'll interact with from now on. We were assigned a service rep. at the sale closing, so that when we need or have a service scheduled we are dealing with that one individual for assistance. Also, they provide a very good extended warranty if you have your car serviced at their location. More

Great customer service. Appreciate the follow up after the purchase of the vehicle. Competitive prices on new vehicles. Got the same prices as quoted through internet. I wish I could get military discou the purchase of the vehicle. Competitive prices on new vehicles. Got the same prices as quoted through internet. I wish I could get military discount but was required to finance through Honda to get the discount. Ended up going through USAA which worked out better in the end. More

Outstanding service and overall experience. Last minute appointment due to my schedule and Joe Carroll checked me in, immediately had service tech check issue, explained problem to me and repaired. Mike C appointment due to my schedule and Joe Carroll checked me in, immediately had service tech check issue, explained problem to me and repaired. Mike Clancy greeted me and made sure all work was being done. Quality and professional team at Koons Honda. More

My Accord needed two service problems addressed. The service representative (Tony Pekich) greeted me promptly in a friendly and professional manner. The problems were fixed promptly and I had the car ba service representative (Tony Pekich) greeted me promptly in a friendly and professional manner. The problems were fixed promptly and I had the car back in a very timely manner. More