Joyce Koons Honda

Chris was very courteous and professional!!! I wish more companies were more customer oriented like Koons Honda!! Look forward to coming back soon. I have never had a dealer be so professional and on time w companies were more customer oriented like Koons Honda!! Look forward to coming back soon. I have never had a dealer be so professional and on time with maintenance! Thanks More

Kabir Lakroune worked faithfully and patiently with me for a six-month period as I searched for my "retirement vehicle". He made periodic contact, but never pressured me, and always and foremost gave me t for a six-month period as I searched for my "retirement vehicle". He made periodic contact, but never pressured me, and always and foremost gave me the feeling that ultimately, he would help me find the vehicle I wanted at the best possible price. And that is exactly what occurred. On the day I made the purchase, every step of the process was explained clearly and I was given time to "think things through" with the family members who accompanied me. Everyone else I interacted with to complete the process; Eddy Castro, manager, Sheila Williams, warranties and extras, and Justin Boerste in finance, exuded professionalism and attentiveness to the little details that made the experience a great one. My followup email on finance details was answered promptly, and all was concluded without any frustrating delays or, "oh, by the ways". Of the five car-buying experiences I've had, this was by far the best! I highly recommend Joyce Koons Honda. More

This was the best visit ever. We have been doing business This was the best visit ever. We have been doing business with your company for many years. This service advisor is the best. He is very customer o This was the best visit ever. We have been doing business with your company for many years. This service advisor is the best. He is very customer oriented, knowledgeable and has a pleasant attitude towards helping us. He is the first service advisor to leave his desk and wait on us. More

Great car buying experience at Joyce Koons Honda!! Eddy Castro and Terry Ang were very helpful and knowledgeable in choosing the right car for my dad. They made sure to show us all the models and explaine Castro and Terry Ang were very helpful and knowledgeable in choosing the right car for my dad. They made sure to show us all the models and explained which features would be best for my dad. They did not pressure us into any decision and came back with a very fair leasing price. I would recommend this dealership if you want to be treated fairly and with respect and want a great deal! It was a very positive experience! More

In all the years that we've purchased cars this was a BUY of THE CENTURY. We have never run into the Professionalism and Customer Service that we experienced at Joyce Koon's Honda at all levels. What a BUY of THE CENTURY. We have never run into the Professionalism and Customer Service that we experienced at Joyce Koon's Honda at all levels. What a Wonderful experience we had with this purchase and we look forward to our next one as this was so enjoyable. Chris Montanez made the above happen as he's simply OUTSTANDING and I will be referring customers to him so they to can experience a Professional Salesman who puts Customer Service above all else. He sent us an email the day after the sale wishing us a Wonderful Experience with our new Pilot and that he was only a phone call or email away and don't hesitate to use either. This is a First for us as we have never had a salesman go the extra miles after a sale, Chris is just OUTSTANDING and this speaks volumes for the Dealership. More

Did not have an appointment buy brought my car in. Was greeted promptly and professionally and my car was brought back to begin service immediately. I was told that the service should take about an hour greeted promptly and professionally and my car was brought back to begin service immediately. I was told that the service should take about an hour and one half. After 30 minutes, my service adviser came out to let me know that a couple of items did not need to be serviced since they were taken care of on my last visit. I did find out that a couple of other items needed to be serviced and I agreed to have them done due to the mileage on my vehicle. My car was delivered at the original estimated time. Great people, great service and I would highly recommend them. More

Very good service and good job, but price is little bit higher for maintenance works (for eg: oil change, tire rotation), need to be competitive. higher for maintenance works (for eg: oil change, tire rotation), need to be competitive. More

Kelly was excellent. He was very friendly and knew his stuff, Great Service department. I will visit them again and recommend the service department to family and friends. stuff, Great Service department. I will visit them again and recommend the service department to family and friends. More

awesome experience. Wonderful, friendly staff. I would highly recommend Joyce Koons Honda to anyone looking for a new Honda. Run, don't stop to Joyce Koons!!! highly recommend Joyce Koons Honda to anyone looking for a new Honda. Run, don't stop to Joyce Koons!!! More

Everyone I worked with or spoke to at Joyce Koons Honda Buick GMC dealership was very helpful and professional. My first exposure to Joyce Koons Honds buick GMC dealership was through Arakeem Dennis, Inte Buick GMC dealership was very helpful and professional. My first exposure to Joyce Koons Honds buick GMC dealership was through Arakeem Dennis, Internet Concierge, Arakeem was very responsive and helpful. My Salesman, Dipak Regmi made my experience of purchasing a new Honda pleasurable. Tim Rowan, Finance Manager, streamed lined financing my new Honda. Before I took delivery on my new vehicle, Misty Barbe, Guest Services Manager acquainted me with different services that are offered by at Joyce Koons Honda Buick GMC and offered many ways to help keep my new Honda Accord looking brand new for years to come. I would definitely recommend at Joyce Koons Honda Buick GMC dealership! I am SO HAPPY with my new Honda. Thank you Joyce Koons Honda Buick GM!! More