Joyce Koons Honda

They are the best!!!! No hidden cost. Great communication. Took care of a recall at I had forgotten about before I sat up this appointment. Will surely use them for any problems in the futur communication. Took care of a recall at I had forgotten about before I sat up this appointment. Will surely use them for any problems in the future. More

the reason why i came to koons honda was because at another time i came to the service dept to have my MDX worked on. the staff was curteous and efficient. the salesman, eugene brown, worked efficientl another time i came to the service dept to have my MDX worked on. the staff was curteous and efficient. the salesman, eugene brown, worked efficiently with me and the purchase price and the turn in of my former MDX. i will be returning to have the CRV serviced at the proper time. thank you,susan frank More

I just purchased a 2013 Honda Fit from Joyce Koons Honda in Manassas. I had a terrific salesman, Chris Montanez, who made the procedure as painless as possible. He put in the time and effort needed to get in Manassas. I had a terrific salesman, Chris Montanez, who made the procedure as painless as possible. He put in the time and effort needed to get me my asking price for my trade- in car. This is my second purchase at Joyce Koons Honda and I would recommend everyone take a look at what they have to offer. More

Our service advisor, Joe Carroll, recommended replacement of the timing belt and associated things that go with it. It was all taken care of in one day and Joe also looks out for my wallet by applying any d of the timing belt and associated things that go with it. It was all taken care of in one day and Joe also looks out for my wallet by applying any discount he can find - in this case saving us about $230 More

We were having an issue with the battery cable and the fact that it was corroded very badly. It was hidden under the cover for the positive battery post, so no one picked up on it when we bought the car fact that it was corroded very badly. It was hidden under the cover for the positive battery post, so no one picked up on it when we bought the car almost 3 months ago. The connector at the post itself had corroded away and broke so it was not making contact with the batter post at all. I was able to use some wire I had to tie the connector to the battery post and drive it to Koons. They replaced the connector the next day free of charge and turned it around in a very timely manner. Customer service was friendly and very good. Thanks guys!! More

I had set up a regular oil change appointment, with assistant service manager, Chris Shade. I was received promptly, and waited in the customer service area, where I enjoyed a cup of coffee. After i assistant service manager, Chris Shade. I was received promptly, and waited in the customer service area, where I enjoyed a cup of coffee. After inspecting the car, Chris informed me that I had more issues. He took me to the car and pointed out a leaking water pump. I agreed with the service recommendation to resolve the problem, and was given an approximate estimate of costs. Since the repairs would take some time, I was given a loaner car and returned the next morning to pick up my car. The car was washed, the problem was fixed and the charges for the repairs were reasonable. All the staff were friendly and courteous. I appreciated the thorough check of the car and being informed of my choices from Chris. I will go back for future service, because of the quality of service, honesty and friendly, competent personnel. More

Joyce Koons responded quickly to my online quote request and the online sales representative was very helpful and even continued the service in person to help walk me through my first car purchase and make and the online sales representative was very helpful and even continued the service in person to help walk me through my first car purchase and make it so simple. More

I have given the best rating possible because I had excellent service at Joyce Koons Honda recently when i purchased my new Honda CRV. All the staff members there were extremely courteous and professio excellent service at Joyce Koons Honda recently when i purchased my new Honda CRV. All the staff members there were extremely courteous and professional but Kebir Lakroune in particular stands out. He met me in the parking lot when I arrived and I think his positive demeanor, knowledge and professional manner had a lot to do with me buying a car on this particular day when I had no intention of doing so. He is truly an asset to the staff at Joyce Koons Honda! Thank you Kebir. More

Our experience with Chris and Peter was outstanding from start to finish. Chris guided us to select the model with the features that best suited our needs and went beyond in helping us understand everythin start to finish. Chris guided us to select the model with the features that best suited our needs and went beyond in helping us understand everything the car had to offer. We would definitely recommend this dealership and Peter and Chris in particular. More

Took care of my last minute request for service with a price much less than my hometown service garage. Took the time to discuss other questions I had with my car as well! (The car wash was a nice touch price much less than my hometown service garage. Took the time to discuss other questions I had with my car as well! (The car wash was a nice touch too!) More