
Joyce Koons Honda
Manassas, VA
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3,009 Reviews of Joyce Koons Honda
Most of the time when I come here the workers are condescending and rude, on the rare occasion I will get someone who is nice and patient. I had s dropped my car off for an inspection and waited 3+ h condescending and rude, on the rare occasion I will get someone who is nice and patient. I had s dropped my car off for an inspection and waited 3+ hours for something that should take maybe an hour, and I politely asked if my car was ready yet and they gave me an attitude saying well there’s like 100 cars back there and two people what do you expect, and then was asked why I looked so agitated. Leasing my car from this dealer was an even worse experience, and was confusing as xxxx but I won’t get into that mess. Truth be told once my lease is up it’s fair to say I will not be coming back to this dealer again. More
Words can’t express how happy I am with my new Accord. This dealership is amazing and CJ (Chen) was one of the best salesman I’ve ever had the experience of meeting. He was knowledgeable, gave me space, a This dealership is amazing and CJ (Chen) was one of the best salesman I’ve ever had the experience of meeting. He was knowledgeable, gave me space, and answered all my questions. I highly recommend him. More
The service was professional and informativeAnd faster The service was professional and informative And faster than I originally thought it might take. The service was professional and informative And faster than I originally thought it might take. More
Peter was extremely helpful/professional. Made sure that I was kept abreast of what was happening. I had a manufacturer warranty and he Was committed to seeing the process through. I was kept abreast of what was happening. I had a manufacturer warranty and he Was committed to seeing the process through. More
Mark S. has been an excellent service advisor and knows the technical details. Steve H. is an honest and fair sales associate who I will go back to again. the technical details. Steve H. is an honest and fair sales associate who I will go back to again. More
As always, Joyce Koons Honda provided quality service with easy access. They have been my choice for all my car service needs for more than a decade, and have never disappointed. with easy access. They have been my choice for all my car service needs for more than a decade, and have never disappointed. More