Joyce Koons Honda

Most of the time when I come here the workers are condescending and rude, on the rare occasion I will get someone who is nice and patient. I had s dropped my car off for an inspection and waited 3+ h condescending and rude, on the rare occasion I will get someone who is nice and patient. I had s dropped my car off for an inspection and waited 3+ hours for something that should take maybe an hour, and I politely asked if my car was ready yet and they gave me an attitude saying well there’s like 100 cars back there and two people what do you expect, and then was asked why I looked so agitated. Leasing my car from this dealer was an even worse experience, and was confusing as xxxx but I won’t get into that mess. Truth be told once my lease is up it’s fair to say I will not be coming back to this dealer again. More

Words can’t express how happy I am with my new Accord. This dealership is amazing and CJ (Chen) was one of the best salesman I’ve ever had the experience of meeting. He was knowledgeable, gave me space, a This dealership is amazing and CJ (Chen) was one of the best salesman I’ve ever had the experience of meeting. He was knowledgeable, gave me space, and answered all my questions. I highly recommend him. More

The service was professional and informativeAnd faster The service was professional and informative And faster than I originally thought it might take. The service was professional and informative And faster than I originally thought it might take. More

Had 2 cars to get work on, they were very efficient and made good recommendations made good recommendations More

Peter was extremely helpful/professional. Made sure that I was kept abreast of what was happening. I had a manufacturer warranty and he Was committed to seeing the process through. I was kept abreast of what was happening. I had a manufacturer warranty and he Was committed to seeing the process through. More

Mark S. has been an excellent service advisor and knows the technical details. Steve H. is an honest and fair sales associate who I will go back to again. the technical details. Steve H. is an honest and fair sales associate who I will go back to again. More

As always, Joyce Koons Honda provided quality service with easy access. They have been my choice for all my car service needs for more than a decade, and have never disappointed. with easy access. They have been my choice for all my car service needs for more than a decade, and have never disappointed. More

Thank you for an excellent service and for your professional well trained service personnel. Though I came as a walk in customer I still got the highest service that I expected. Again thank you and professional well trained service personnel. Though I came as a walk in customer I still got the highest service that I expected. Again thank you and good luck, hope more customers will come to do more business with you. More

Good service . They ordered part needed and brought me a loaner . The vehicle was fixed same day part came in. loaner . The vehicle was fixed same day part came in. More

From our welcome at the door to the overview of our new Honda odyssey, Koons Honda took care of us at every turn. Honda odyssey, Koons Honda took care of us at every turn. More