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Joyce Koons Honda

Manassas, VA

4.7
3,012 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,012 Reviews of Joyce Koons Honda

October 08, 2013

Joyce Koons in my opion is the only dealership around, they are the best people to work with from Sales to Service and are always willing to help in anyway they can This is the 3rd Pilot and the 8th au More

by philipmcdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hughes
October 08, 2013

Bought my first Honda Car at Joyce Koons Honda. This was one of my easier purchases of a vehicle in some time. From the time I walked in the door, to the test drive (no pressure), all the way to final Price More

by kheinz1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our dealership. We try our best to our customer what they need and want and it looks like we did well with you. Thank you again for your business and for your feedback left on multiple sites! -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

October 02, 2013

I bring my Hondas to Joyce Koons because, several years ago when I had major problems getting warrantee work done with another dealer they helped me out. Roland was friendly and personable, and helped me More

by greatpuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Murphy
Oct 03, 2013 -

Joyce Koons Honda responded

Thank you for choosing to come to our dealership for all of your repairs. I am glad everything went well and you used the coupons we have to offer. Thank you again for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

October 01, 2013

I always come to Koons Honda for service on my CRV. I get very competent service advisors. They are polite, friendly, and well informed. Joe Atkins especially makes me feel welcome and explains everything I More

by janehburke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our store. We appreciate your time and your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 28, 2013

I stopped in for an oil change and to have my front tire checked. The tire was low. The first thing the service advisor said was "Looks like your tire's low. It may be a damaged sidewall and you'll need a n More

by sgowen2001@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly
September 28, 2013

I choose Joyce Koons Honda because I had two family members that purchased cars here over the past few years and they were very happy with their Sales and Service Departments. I drove 40 minutes to mak More

by gabbs123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rowan, Peter Stohlman
Oct 03, 2013 -

Joyce Koons Honda responded

Thank you for taking a moment to review our dealership on DealerRater. It’s a fun day when you walk in wanting to look and leave with something you love! I am so pleased that our sales team was accommodating with your time restraints and everything else you needed. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 25, 2013

This was my second vehicle purchase from Koons Honda and both experiences were excellent. Ronnie Jones worked with me to get a fair price on this Accord and I'm very happy with the deal. Keep up the good More

by dano68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2013 -

Joyce Koons Honda responded

We appreciate your review on DealerRater. We are so happy that you chose to come to us for the second time and that you are enjoying your new Accord! -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 25, 2013

We went in to the dealership to look at a used Odyssey but initially it looked like it was going to be more than we could afford Charles worked hard with the Sales Manager to make our dream a reality More

by amissing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Carlson
Sep 26, 2013 -

Joyce Koons Honda responded

Thank you for rating your experience with us on DealerRater. Charles making your dream a reality is really something wonderful! We appreciate your business and we hope you enjoy your new Odyssey. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 24, 2013

I took my vehicle for emission inspection at the service dealership using their night drop-off. Night-drop off is very convenient for owners like me who are so busy at work and at home. Service department More

by BIG85RUFIO
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Sep 25, 2013 -

Joyce Koons Honda responded

We appreciate your recent review of our dealership. I am happy that our night drop off has been so helpful and convenient! -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 23, 2013

Mr. Mike Clancy, Director of Operation I would like Mr. Mike Clancy, Director of Operation I would like to pass a word of thank you to Bob Miner, the service adviser in your organization. He has b More

by ricknphung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Miner
Sep 25, 2013 -

Joyce Koons Honda responded

Thank you for reviewing our service department. I will let Bob know what an impact he made on your visits with us and how valuable he is to our company and customers. Thank you for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

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