Joyce Koons Honda

Great customer service. Keeps the customer informed about the progress and if there is any extra repair to be done, the customer is contacted and asked. Keep up the great work. The other personals there are the progress and if there is any extra repair to be done, the customer is contacted and asked. Keep up the great work. The other personals there are very courteous too. More

I am a repeat customer, that speaks for itself! Salesperson, guest services, finance manager, reception, service writers, all very nice and easy to wrok with. Salesperson, guest services, finance manager, reception, service writers, all very nice and easy to wrok with. More

Great service! I dropped my car the evening before and by 9AM I got an estimate from Joe Carroll. The repair cost was reasonable and in no time the repair was done. I was not able to pick up my car before th 9AM I got an estimate from Joe Carroll. The repair cost was reasonable and in no time the repair was done. I was not able to pick up my car before the service department closed and Joe Carroll was kind enough to make arrangement for me to pick up my car after their normal business hours. More

My name is Jules Coy and my experience at Koons was great. My initial introduction was through Will Coral who narrowed down the vehicle of choice for me. On my second trip however, I spoke with Arkeem great. My initial introduction was through Will Coral who narrowed down the vehicle of choice for me. On my second trip however, I spoke with Arkeem Dennis who was instumental in closing the deal. Both sales repesentatives were gentlemen who were customer oriented and actually listened to my wants and delivered my requests which enhanced my car shopping and purchase experience. Thank you guys for a great overal car buying experienc and as a result of my great experience I have recommended other family members to your dealership on your behalf. More

I found the car I wa interested in on cars.com. I was a little apprehensive about buying a car since I had been driving my previous vehicle for 8 years, but the experience was very pleasant. Isaiah was ve little apprehensive about buying a car since I had been driving my previous vehicle for 8 years, but the experience was very pleasant. Isaiah was very friendly and helpful, but was not pushy and did not meet me in the parking lot as soon as I exited my car, like previous dealerships had done in the past. I would recommend this dealership to friends and family. More

We have purchased two used autos from Koons to date. Both were purchased through Gary Johnson in the sales department. Mr. Johnson has been honest, helpful and a joy to work with. At no time has he ev Both were purchased through Gary Johnson in the sales department. Mr. Johnson has been honest, helpful and a joy to work with. At no time has he ever been pushy or your "stereotypical" salesperson. We had an issue with the first purchase regarding the Auto4Life warranty. After emailing Gary, who then forwarded the email to Brad Burch, Koons worked with us and replaced our transmission. Koons has dropped Auto4Life and now have their own Koons for Life warranty which covers the drivetrain for as long as we own our vehicles. You just can't beat that! Service here has always been fast and well-done. We have been very happy with Koons and have and will continue to recommend them to others. More

I have my 3rd lease with Joyce Koons Honda and have had great experiences with the service department. They may recommend preventative maintenance, but don't push it. There was a time when I thought brake great experiences with the service department. They may recommend preventative maintenance, but don't push it. There was a time when I thought brake pads needed changing, they said the pads were fine and the noise I had been hearing was due to dirt between the pad and calipur. Other service shops may have taken advantage and said the pads were worn and needed replacing. More

We needed to run out-of-town unexpectedly--and i needed an oil change. I called Joe Carroll and he took me first thing on SUNDAY Morning!! How great is that--the Service Department is open on SUNDAY!! J an oil change. I called Joe Carroll and he took me first thing on SUNDAY Morning!! How great is that--the Service Department is open on SUNDAY!! Joe also updated a few other service items--We use Honda Service for all our maintenance--good coupons!! Looking for another cup of coffee at my car inspection due next month--counting on Joe for a good deal on a set of new tires too! Thanks Joe. A+++ More