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Joyce Koons Honda
Manassas, VA
3,017 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,017 Reviews of Joyce Koons Honda
November 18, 2012
Car was taken in for oil change and I also told them about a noise we were hearing. they completed the service and then test drove the car. Explained that we needed a new rear differential and they wo about a noise we were hearing. they completed the service and then test drove the car. Explained that we needed a new rear differential and they would have to order the part. Part would take one week to arrive. They called me within three days to tell me they had the part. I took the car in for the work and it was completed in less time than they estimated. Chris Shade was a pleasure to work with -- very efficient and very polite. More
by Judy Filbey
Employees Worked With
Chris Shade
November 17, 2012
Service Manager Kelly Dutton handle the service work on our 2009 Honda Fit in a prompt and efficient manner. The car was left with him and we got a prompt telephone call saying it was ready. When we pick our 2009 Honda Fit in a prompt and efficient manner. The car was left with him and we got a prompt telephone call saying it was ready. When we picked it up a short time later, the car had been washed and was ready to go. More
by Manassas Guys
November 13, 2012
I am completely satisfied with the purchase of my new car. Misty was very knowledgeable and informative. Her 27+ years of experience was evident and she demonstrated the utmost professionalism when dea car. Misty was very knowledgeable and informative. Her 27+ years of experience was evident and she demonstrated the utmost professionalism when dealing with all customers. It's employees such as Misty that makes your organization a great place to patronize. She is a tremendous asset to you. More
by jallman24
Employees Worked With
Misty Barbe
November 12, 2012
Everything went smoothly. Buying a car is serious business. When the experience is good, it can be serious and enjoyable. Folks here made it enjoyable. business. When the experience is good, it can be serious and enjoyable. Folks here made it enjoyable. More
by rick.ballard.1232
Employees Worked With
Peter Stohlman
November 07, 2012
Our buying experience was great!... We were welcomed right away by a knowledgeable salesperson in Spanish, who gave us confidence about our business. All of our questions were answered professionally a right away by a knowledgeable salesperson in Spanish, who gave us confidence about our business. All of our questions were answered professionally and we left the dealer w/ a good used car. More
by fcgranja
Employees Worked With
Will Coral, Will Coral
November 06, 2012
Arkeem was great! All 5's across the board for him. He is very friendly, knowledgeable, and professional. My only complaint is that I had to bring the car in to get the pinstripe and door/fender guards a is very friendly, knowledgeable, and professional. My only complaint is that I had to bring the car in to get the pinstripe and door/fender guards added. I made special arrangements to be there when the person that does it was there. He didn't have the right trim color and put on the wrong pinstripe color. Now I know to make sure everything is in place before I come the next time. I just wish someone from Honda could have made sure the supplies where on-hand before giving me the go-ahead to com in. More
by wingwalker
Employees Worked With
Peter Stohlman
November 05, 2012
There are many reasons and some of the key ones are: Great service! Friendly and courteous behavior, Explain everything very clearly and then proceed to work, and most important of all they really keep Great service! Friendly and courteous behavior, Explain everything very clearly and then proceed to work, and most important of all they really keep their customer's interest foremost in their mind making their customer service the very best! More
by rajendranshivraman
Employees Worked With
Tony Pekich
October 25, 2012
I love Koons Honda! But this visit was not up to the usual standards. The car wash was broken & left with a dirty car. Also, The mechanic who did my lube forgot to reset my oil life indicator button, s usual standards. The car wash was broken & left with a dirty car. Also, The mechanic who did my lube forgot to reset my oil life indicator button, so I had to return to the dealer. In addition, the pricing has gone up significantly & is no longer competitive with other places. More
by cjmiller14
October 22, 2012
Great service, fit me in at late pm for oil change with rotating tires. Then recently had rejection sticker for inspection and they unlocked tire wheels, gave me new tire unlocking key all with no fee. T rotating tires. Then recently had rejection sticker for inspection and they unlocked tire wheels, gave me new tire unlocking key all with no fee. Thanks Honda. I thought my advised name was Brian, but I do not see his name above. He remembered me, but I did not remember him. More
by nelsharpneal
Employees Worked With
Unknown see below
