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Joyce Koons Honda

Manassas, VA

4.7
3,044 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,044 Reviews of Joyce Koons Honda

September 28, 2012

My name is Jules Coy and my experience at Koons was great. My initial introduction was through Will Coral who narrowed down the vehicle of choice for me. On my second trip however, I spoke with Arkeem More

by kijuka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis, Will Coral
Oct 02, 2012 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. It gives me great satisfaction to hear that our staff has been able to educate you on our product and helped you decide on what you wanted. We thank you again for your business and for spreading the word. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 27, 2012

I found the car I wa interested in on cars.com. I was a little apprehensive about buying a car since I had been driving my previous vehicle for 8 years, but the experience was very pleasant. Isaiah was ve More

by awalters1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2012 -

Joyce Koons Honda responded

Thank you for reviewing our dealership on DealerRater. I am happy to hear that you had a good experience during your time with us. Enjoy your new car! -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 25, 2012

We have purchased two used autos from Koons to date. Both were purchased through Gary Johnson in the sales department. Mr. Johnson has been honest, helpful and a joy to work with. At no time has he ev More

by jmcbdeloach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Burch
Sep 28, 2012 -

Joyce Koons Honda responded

Thank you for sharing with us on DealerRater. I am glad to hear that we were able to take care of your transmission. I will share this review with Gary and Brad, and thank you again for recommending us to your friends and family. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 24, 2012

Service of the van was excellent. Maintained good communication. However, I had an issue and wanted to get some clarification. Response back was rude and very unprofessional. More

by mshoeb2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
September 24, 2012

We needed to run out-of-town unexpectedly--and i needed an oil change. I called Joe Carroll and he took me first thing on SUNDAY Morning!! How great is that--the Service Department is open on SUNDAY!! J More

by s2wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2012 -

Joyce Koons Honda responded

Thank you for posting your review on DealerRater. I am so pleased that you had a great experience with Joe and our dealership and that you were able to take advantage of our weekend hours. I will pass this review on to Joe and the staff. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 24, 2012

I have my 3rd lease with Joyce Koons Honda and have had great experiences with the service department. They may recommend preventative maintenance, but don't push it. There was a time when I thought brake More

by edronicus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2012 -

Joyce Koons Honda responded

Thank you for rating your experience on DealerRater. Our service department works very hard trying to give our customers an enjoyable experience and I am glad they have treated you well. Thank you again for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 23, 2012

My experience was excellent. This was my second new car purchase from Joyce Koons Honda. On Sep 3, 2012 I purchased a Honda CR-Z. They gave me a good price. But then, a few days later, I realized that I ha More

by davjamham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2012 -

Joyce Koons Honda responded

Thank you for posting a review on DealerRater. We are so pleased that you have chosen to buy from us for the second time! Thank you for your continued business and loyalty. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 22, 2012

dipak regmi is the best salesman. he was kind and very helpful and very friendly. this is my first new car so he gave his 100% to give me the best deal i could ever have. he is very respectful and answ More

by silpastha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2012 -

Joyce Koons Honda responded

Thank you for posting a review on DealerRater. Purchasing your first new car is very exciting and at the same time can be a little intimidating. I am glad the Dipak was able to answer all your questions and take very good care of you throughout the process and I will be sure to let him know that he is appreciated. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 22, 2012

My experience at Joyce Koons Honda when I bought 2012 Honda Accord V6 with Navigation is awesome. The Sales representative Dipak Regmi guided us very well. The Sales Manager Jim Bencivenga has given us More

by uma_tummala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deepak Regmi
Sep 24, 2012 -

Joyce Koons Honda responded

Thank you for rating your experience on DealerRater. I am so pleased that you are enjoying your new Honda Accord! We try to make everything as easy and quick so our customers can start enjoying their new vehicles as soon as possible. Thank you again for your business. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

September 21, 2012

I always deal with Bob Miner at this location, he is awesome and a down-to-earth-guy, takes excellent care of my vehicle and business , always goes the extra mile, keeps you informed and gives you an ho More

by balexander27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Alexander, Bob Miner
Sep 24, 2012 -

Joyce Koons Honda responded

Thank you for taking the time to review our service department on DealerRater. We appreciate that you have been able to use everything we have to offer. I will share this review with Bob and the staff. -Jim Bencivenga General Manager Joyce Koons Honda Buick GMC

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