Joyce Koons Honda

John was the best salesmen I have EVER worked with! If you plan on buying a vehicle ask for John Simmons. He was kind, considerate, respectful and quick to reply to emails and other questions. When negoti you plan on buying a vehicle ask for John Simmons. He was kind, considerate, respectful and quick to reply to emails and other questions. When negotiating my trade the guy it that office was a cocky & disrespectful jerk I actually almost walked out the guy made me so mad as he bad mouthed me and my trade. If want a deal you can get one at Koons but you may have to fight to keep from getting ripped off on your trade. More

Arkeem was so friendly, patient with our questions and very helpful. He was concerned about our customer satisfaction and give us a big discount. I would refer him to my friends and family members. very helpful. He was concerned about our customer satisfaction and give us a big discount. I would refer him to my friends and family members. Nivine A. Soltan More

We came looking for a used mini van with a few in mind. Raydel was friendly and gave us the time we needed to look at the opions and make our decidion. The price was good and buing process was quick. Rad Raydel was friendly and gave us the time we needed to look at the opions and make our decidion. The price was good and buing process was quick. Radyel has also been great with follow up after the sale. More

We own two Hondas & we bought them both from Koons because the service department has a sterling reputation. Bob is a pleasure to work with. Our cars are always ready when promised, and cost estimat because the service department has a sterling reputation. Bob is a pleasure to work with. Our cars are always ready when promised, and cost estimates are always on the money. More

This was by far the most impressive and easy automobile purchase I have ever made. The folks at Joyce Koons Honda went over the top in making me feel at home while attending to my needs and were as enthus purchase I have ever made. The folks at Joyce Koons Honda went over the top in making me feel at home while attending to my needs and were as enthusiastic about my new car as I was. They even went so far as to babysit my two pups while we took delivery. I love my new Honda Fit Sport. I could not have designed a more perfect car for my purposes. Overall, I would not hesitate to recomment Joyce Koons Honda to anyone and my salesman, Mike Ausden cannot be beat. This yound man was so impressive in his knowledge and enthusiasm. More

Gary Johnson is the best Salesman that I have ever known. The way he handled us was very professional and easygoing atmosphere. He took the stress out of car buying. I highly recommend Gary to anyone that The way he handled us was very professional and easygoing atmosphere. He took the stress out of car buying. I highly recommend Gary to anyone that is looking for a vehicle. He is the best at what he does and is dedicated. I hope that you value Gary as he deserves a promotion of some kind. I give Joyce Koons an "A" grade and I will be sure to buy my next car there. More

He was a good sales man. He tried very hard to get a good deal. I even introduced my friend next day and they bought a car from him too. Thank you arkeem we really like this car. good deal. I even introduced my friend next day and they bought a car from him too. Thank you arkeem we really like this car. More

Very friendly environment and all were extemely helpful with my overall decision to purchase my first new vehicle. They are also able to work out a deal to pay off the Volkswagen Jetta that I brought to t with my overall decision to purchase my first new vehicle. They are also able to work out a deal to pay off the Volkswagen Jetta that I brought to trade in. I found out while I was at the dealership that my Jetta had structural damage to the entire frame and was unsafe to drive!!! I am so happy to be in a safe and affordable vehicle. Thank you! More

I brought my car for emission, it was fast, friendly and very nice all around. I serve my car at Koons Honda all the time and I recommended to everybody. very nice all around. I serve my car at Koons Honda all the time and I recommended to everybody. More

Thursday 8/23/12 -- I had originally contacted John about a new CRV. I mentioned to him that I had purchased a vehicle from Koons in the past but the last Honda I purchased was from another dealership becau a new CRV. I mentioned to him that I had purchased a vehicle from Koons in the past but the last Honda I purchased was from another dealership because Koons would not match the price. John assured me that my experience would be much better this time. I told him that I had a firm price in writing from another dealership and he matched the price and sent me an email to confirm the pricing. Everything great up to this point. Friday 8/24/12 -- Got an acceptable offer for my trade in but the dealership had only 1 CRV in stock in the level and trim that I was looking for. Tried to get us to buy this one model and I told him that he needs to bring in another vehicle from another dealership. I was told that it would take a couple of days. John was told that I would be coming into the dealership on Saturday to finalize the sale and let me know what vehicle they would be bringing in for me. Saturday 8/25/12 -- called John to let him know that I was going to be coming into the dealership and have the paperwork ready because I did not want to take up my afternoon by sitting in the dealership. John said he had to check on the vehicle and would call me back. John called back within 10 minutes and then proceeded to tell me that the price that I had in writing from him would not be honored on a vehicle that they had to bring in. It was only valid on the one CRV that he tried to push on me the night before. I told him thanks for his time. I ended up going to the first dealership that I had gotten a quote from and bought my CRV and was out the door in less than 2 hours. Sunday 8/26/12 -- Got a call from, I believe the Sales Manager, and was asked what time I was going to be coming into the dealership. I asked, why would I be coming into the dealershp? He said, because you were interested in a new CRV. I told this person that Koons lost the opportunity to win my business and that I purchased a vehicle from someone else. This is the second time that I have tried to purchase a vehicle from Koons Honda and I should have learned after the first time that this is not where I should be buying a car from. There are lots of dealerships that are willing to provide customer service and are truly interested in earning new business. Koons unfortunately is not one of those dealerships. More