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Joyce Koons Honda
Manassas, VA
3,031 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,031 Reviews of Joyce Koons Honda
July 27, 2012
Jeremy and the team at Koons were awesome. They worked with us on every aspect that we wanted, and saved us thousands of dollars. The crew, especially Jeremy, was very professional and treated my wife an with us on every aspect that we wanted, and saved us thousands of dollars. The crew, especially Jeremy, was very professional and treated my wife and I, very respectful. I would definitely consider Koons Honda in the future for vehicle purchases, and will not hestitate to recommend Koons Honda to other customers that may be looking for vehicles or service/repair needs. THANK YOU, HONDA!!!!!!! More
by collinsw
July 26, 2012
The sales staff was very helpful and knowledgeable about their product. I was satisfied by the experience and would recommend them to my friends in the future. their product. I was satisfied by the experience and would recommend them to my friends in the future. More
by cleiva36
Employees Worked With
Carlos Leiva, Peter Stohlman
July 25, 2012
I always take my Odyssey to Koons Honda. The people who work there are very friendly and helpful and trustworthy. If their first attempt doesn't fix a problem, they are always ready to try something else - work there are very friendly and helpful and trustworthy. If their first attempt doesn't fix a problem, they are always ready to try something else - usually at no cost! The waiting area is very comfortable or the shuttle service is very convenient. I highly recommend Koons Honda. More
by rmsibley
July 24, 2012
I had a very positive experience with Koons. They have always done my service and have always been friendly and accommodating. John took me through the steps and gave me a very good price. He toured me always done my service and have always been friendly and accommodating. John took me through the steps and gave me a very good price. He toured me through the car once the purchase had been made and went to great lengths to make sure that I was happy with the purchase. He even went to pick up a car in the color that I wanted. More
by j.halsema
Employees Worked With
Bob Miner
July 23, 2012
I was there on Monday geting my wife oil changed my service advisor was very nice i inform him i got an email with $10 off he said no problem i will take care of it.tuesday i took my car and i found a service advisor was very nice i inform him i got an email with $10 off he said no problem i will take care of it.tuesday i took my car and i found a diffrent service advisor he went crazy on me how i did not print the coupon i showed him the email in my iphone and his respond was "i can not do any thing with it" i felt very dis satisfied ..he came to me 40 min later to tell me i need to change my brakes ..with this service i decided not do it there paid my bill and he stood there telling me how he need me to rate him as an excellent when i get this survey..i went next door to BP the following week get my barke done and i bought tires cause he recommend me to do so since 2 of them were going bad.service Manager Asif shakeel him self took care of me there. Im very Disapointed with this kinda of service.i will be getting my oil change for me and my wife some where else. I did not list his name "service advisor" because i know that will look Bad on his record. thanks KOONS HONDA of Manassas for the great Service. More
by abraheem
Employees Worked With
I do not want to get him FIRED
July 23, 2012
I came into the dealership for service to my older Odyssey. While I waited, I thought it would be fun to do a little "window shopping". Little did I know I was going to drive home in my brand new to Odyssey. While I waited, I thought it would be fun to do a little "window shopping". Little did I know I was going to drive home in my brand new top of the line 2012 Odyssey! There was no pressure, just friendly attention and understanding. It felt like I was getting help, not "sold to". The service was so great we came back just 3 days later to trade in my husband's car for a new Pilot! :) More
by LGw4Kids
July 22, 2012
For those of you out there in the DC/NoVA area having service issues with your Honda automobile--well you haven't been treated right and you need to go to Manassas Honda Koons and ask for Tony Pekich--he service issues with your Honda automobile--well you haven't been treated right and you need to go to Manassas Honda Koons and ask for Tony Pekich--he is the "Top Gun" of outstanding quality customer service. I attest to this after 16 years of receiving first rate superior service--don't waste your time--go to Tony and his associates--they will take care of your auto needs... More
by Koons
Employees Worked With
Tony Pekich
July 18, 2012
The salesman, Eric Serrano, was very helpful and friendly. I was undecided about the Honda model that I wanted to purchase. Eric answered all of my questions so I was able to make an informed decisi friendly. I was undecided about the Honda model that I wanted to purchase. Eric answered all of my questions so I was able to make an informed decision. It was a positive experience. More
by byrnepl
Employees Worked With
Patricia Byrne
July 14, 2012
Very courteous service. Salesman was knowledgab;e and friendly. Car purchases are never much fun but he made it enjoyable. I would purchase a Honda from Koons again. friendly. Car purchases are never much fun but he made it enjoyable. I would purchase a Honda from Koons again. More
by rkwingo
July 13, 2012
This dealership was a bit out of my way, but they had the lowest price for the car I was interested in. Once I got there, they gave me the car at the quoted price. They were also very accommodating in allowi lowest price for the car I was interested in. Once I got there, they gave me the car at the quoted price. They were also very accommodating in allowing me to take the car to my wife for her to check out. The only negative I have is that the whole purchase process took longer than I expected, but that's a small thing in the overall transaction. More
by super_glue
Employees Worked With
Andrew Willis
