Joyce Koons Honda

I recently took my Element in for the 60,000 mile service. As usual, Joe delivered top knotch customer service. I highly recommend Joe to anyone looking for a knowledgeable and thorough service adv service. As usual, Joe delivered top knotch customer service. I highly recommend Joe to anyone looking for a knowledgeable and thorough service advisor. Thanks, Joe! More

Every time I need service, the entire staff is responsive immediately upon arrival; they answer any questions I have, and they also ask me questions about the vehicle that may not even apply to the reason fo immediately upon arrival; they answer any questions I have, and they also ask me questions about the vehicle that may not even apply to the reason for service (e.g., checking wiper blades, do I need state inspection, etc.) More

Jeff Miller and team has been "GREAT" over 10 years of service at Koons in Manassas, this is why I brought my 2nd car there. years of service at Koons in Manassas, this is why I brought my 2nd car there. More

Koons customer service is friendly and perform good quality of work. The pricing is competitive. The coupons make me come back to Koons every time. quality of work. The pricing is competitive. The coupons make me come back to Koons every time. More

It's always nice to drop off the car for an oil change and not have a dealership push to have a number of other services done too. Also - nice to have my Acura serviced by a local dealer (Acura dealershi and not have a dealership push to have a number of other services done too. Also - nice to have my Acura serviced by a local dealer (Acura dealerships are not convenient). Thanks for the honest service you've been giving to me for the past 8 years. More

I always find your staff friendly but not always conscience of cost factor and it will affect the customer. For example, during my recent visit one of your sales reps informed me that I needed repa conscience of cost factor and it will affect the customer. For example, during my recent visit one of your sales reps informed me that I needed repairs totaling well over $1200 dollars, much of which was covered under warranty. Had I not had the good sense to ask if it was covered under warranty, I would have been stuck either paying that amount or having to forego the repairs altogether. More

I needed to replace an outside mirror on my Honda Civic that was damaged while in a parking lot. The Koons Honda parts person obtained the part from a dealership in Delaware in one day. Joe Carroll, Servi that was damaged while in a parking lot. The Koons Honda parts person obtained the part from a dealership in Delaware in one day. Joe Carroll, Service Lane Manager, took care of getting the new mirror installed. The service visit was fast and done right! More

Koons of Manassas is a great Honda dealership! The employees are awesome, especially Ralph, Chris, and Larry! I have been very pleased with their professionalism, friendliness, and attention to detail employees are awesome, especially Ralph, Chris, and Larry! I have been very pleased with their professionalism, friendliness, and attention to detail. I had a terrible experience with Honda of Tysons, where I bought my car, so it is a pleasure to work with Koons of Manassas. More

I have moved to Leesburg, Virginia but continue to use youir dealership for service on our Honda Odyssey. The level of service is exceptional, starting with Joe & Tony. They are the primary reason I kee youir dealership for service on our Honda Odyssey. The level of service is exceptional, starting with Joe & Tony. They are the primary reason I keep coming back, along with a great service department and the friendly rides I have received from Charlie. More

I rated all of the criteria as great, because everytime I bring one of our vehicles in, I am consistantly please with all aspects of the service I receive. Out of the 6 years I have been bringing my cars to bring one of our vehicles in, I am consistantly please with all aspects of the service I receive. Out of the 6 years I have been bringing my cars to this dealership, I have never had a negative experience, and that is hard to find now a days. Your service department is absolutely the best. Thank you, Nancy and John Forrester More