Joyce Koons Honda

Over the last several years, Mr, Carroll has been able at all times to facilitate my service needs in a timely, efficient,and courteous manner. He has always been professional and along with his partner, at all times to facilitate my service needs in a timely, efficient,and courteous manner. He has always been professional and along with his partner, Ralph, our Honda Service experience has been peerless. THANKS, Wayne R. Roy & Angelica Rodriguez More

I went to the dealer on June 23 2011 to get a new Honda Pilot Touring model. There was a nice looking Pilot in the showroom with 47K sticker price tag on it and they offer me the car for 46K. I explained Pilot Touring model. There was a nice looking Pilot in the showroom with 47K sticker price tag on it and they offer me the car for 46K. I explained that I don't want Pilot with a body kit but the manager walked away telling me our difference is too much and refused to negotiate. Not to mention, I was never offered to test driver any Pilot. My target price for a new Pilot was around 37~38K and the final offer I've got is 46K. There is no way that I pay 46K for Honda. More

Their service was great and price was reasonable. This was the Honda dealership I experienced for service so far. They were kind and gave no pressure. was the Honda dealership I experienced for service so far. They were kind and gave no pressure. More

The service at the Koons Honda was great. Mr. Dutton was polite,detailed and prompt. There were no surprises on my bill. Cost of repairs is high. Thanks for the great service. I am a loyal custome polite,detailed and prompt. There were no surprises on my bill. Cost of repairs is high. Thanks for the great service. I am a loyal customer! More

Well I had an appt at 7:00am and when I called around 11:30am they still did not have it in the shop said they were backed up then I called again in a few hrs and fellow was out to lunch. When he finall 11:30am they still did not have it in the shop said they were backed up then I called again in a few hrs and fellow was out to lunch. When he finally called said they didn't have time to do the diagnostic check because of time constraints. I didn't feel this was very good business ethics. If my appt was at 7:00am they should have had more than enough time to do all the necessary checks. More

I recently took my Element in for the 60,000 mile service. As usual, Joe delivered top knotch customer service. I highly recommend Joe to anyone looking for a knowledgeable and thorough service adv service. As usual, Joe delivered top knotch customer service. I highly recommend Joe to anyone looking for a knowledgeable and thorough service advisor. Thanks, Joe! More

Every time I need service, the entire staff is responsive immediately upon arrival; they answer any questions I have, and they also ask me questions about the vehicle that may not even apply to the reason fo immediately upon arrival; they answer any questions I have, and they also ask me questions about the vehicle that may not even apply to the reason for service (e.g., checking wiper blades, do I need state inspection, etc.) More

Jeff Miller and team has been "GREAT" over 10 years of service at Koons in Manassas, this is why I brought my 2nd car there. years of service at Koons in Manassas, this is why I brought my 2nd car there. More

Koons customer service is friendly and perform good quality of work. The pricing is competitive. The coupons make me come back to Koons every time. quality of work. The pricing is competitive. The coupons make me come back to Koons every time. More

It's always nice to drop off the car for an oil change and not have a dealership push to have a number of other services done too. Also - nice to have my Acura serviced by a local dealer (Acura dealershi and not have a dealership push to have a number of other services done too. Also - nice to have my Acura serviced by a local dealer (Acura dealerships are not convenient). Thanks for the honest service you've been giving to me for the past 8 years. More