Joyce Koons Honda

I always find your staff friendly but not always conscience of cost factor and it will affect the customer. For example, during my recent visit one of your sales reps informed me that I needed repa conscience of cost factor and it will affect the customer. For example, during my recent visit one of your sales reps informed me that I needed repairs totaling well over $1200 dollars, much of which was covered under warranty. Had I not had the good sense to ask if it was covered under warranty, I would have been stuck either paying that amount or having to forego the repairs altogether. More

I needed to replace an outside mirror on my Honda Civic that was damaged while in a parking lot. The Koons Honda parts person obtained the part from a dealership in Delaware in one day. Joe Carroll, Servi that was damaged while in a parking lot. The Koons Honda parts person obtained the part from a dealership in Delaware in one day. Joe Carroll, Service Lane Manager, took care of getting the new mirror installed. The service visit was fast and done right! More

Koons of Manassas is a great Honda dealership! The employees are awesome, especially Ralph, Chris, and Larry! I have been very pleased with their professionalism, friendliness, and attention to detail employees are awesome, especially Ralph, Chris, and Larry! I have been very pleased with their professionalism, friendliness, and attention to detail. I had a terrible experience with Honda of Tysons, where I bought my car, so it is a pleasure to work with Koons of Manassas. More

I have moved to Leesburg, Virginia but continue to use youir dealership for service on our Honda Odyssey. The level of service is exceptional, starting with Joe & Tony. They are the primary reason I kee youir dealership for service on our Honda Odyssey. The level of service is exceptional, starting with Joe & Tony. They are the primary reason I keep coming back, along with a great service department and the friendly rides I have received from Charlie. More

I rated all of the criteria as great, because everytime I bring one of our vehicles in, I am consistantly please with all aspects of the service I receive. Out of the 6 years I have been bringing my cars to bring one of our vehicles in, I am consistantly please with all aspects of the service I receive. Out of the 6 years I have been bringing my cars to this dealership, I have never had a negative experience, and that is hard to find now a days. Your service department is absolutely the best. Thank you, Nancy and John Forrester More

Tyrone and his associates were all very professional, courteous, considerate and knowledgable. They really knew their products. They made buying the new Honda a very pleasant experience. We've been buyin courteous, considerate and knowledgable. They really knew their products. They made buying the new Honda a very pleasant experience. We've been buying Hondas from Koons - Manassas since 1986 and know we can count on them for the life of the car. More

Koons Honda Service is great, the manager, the service advisors, and the mechanics are honest. I have had my Honda's serviced there for years and I wouldn't go anywhere else. advisors, and the mechanics are honest. I have had my Honda's serviced there for years and I wouldn't go anywhere else. More

When I brought my car in, I had questions about the brake pads and tires. The service department did an inspection and was able to identify the real problems and were able to provide me with a discount for pads and tires. The service department did an inspection and was able to identify the real problems and were able to provide me with a discount for the services. More

Excellent service. Politely explain the service to be done. Job well done. Also, the complimentary car wish is nice. Even sometimes it takes a while to finish the job, they always explain me. done. Job well done. Also, the complimentary car wish is nice. Even sometimes it takes a while to finish the job, they always explain me. More

Request for an appointment was easy. My request was acknowledged with a quick reply. Service was speedy. The job was completed much earlier than promised and the price was great. Coupon was good idea. acknowledged with a quick reply. Service was speedy. The job was completed much earlier than promised and the price was great. Coupon was good idea. I think your people were honest. They gained my trust and I will be coming back. Please keep up the good work. More