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Joyce Koons Honda

Manassas, VA

4.8
3,013 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,013 Reviews of Joyce Koons Honda

April 05, 2011

I had an issue with an employee who worked on my vehicle on two occasions but Jim, General Manager, took the matter with greater concern and followed up with me untill he finally invited me to his office an More

by enkuah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
April 05, 2011

I had no trouble scheduling an appointment. As a matter of fact, I scheduled my appointment online, which was very easy. I received a confirmation email and phone call the day before my service. I was ca More

by Jenifer721
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Michael Clancy
April 04, 2011

I purchased my Honda CRV from Koons in May 2000. Koons has done all of the regular maintenance through the years. Road trips have been many, and the car now has 167,000 miles on it. I am very pleased wi More

by piamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shade and Charlie Debruhl
April 04, 2011

I drive the extra distance to Koons Honda service (I live about 3 minutes from Tysons Honda) to deal with Ralph Freese because he has always been very honest and as accommodating as possible. I always leav More

by mayhurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Freese
April 01, 2011

I finally got to see a needed repair on my CRV, soon as possible, and was explained what may happen down the road. It was very helpful to me to understand my vehicle more. I have my CRV services on major j More

by magrocks50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know name
March 31, 2011

Had the car in for 30,000 mile service. Ralph explained all that they would do and the price that would be charged. I had coupons and they were added in without any problem. Don't know the service tech b More

by jimfloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Freese
March 30, 2011

I have been taking my Honda Pilot to Koon’s Honda for regular maintenance since was bought from there as my 2010 Accord EX and a 2008 Fit that was later traded for the Accord. Even though sometimes I cal More

by halavazis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Clancy
March 30, 2011

I purchased my new Honda through Joyce Koons Honda’s internet department. The process was quick and easy. Not only did they have a great inventory with the car I was looking for, but their pricing was b More

by phillipmarquis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lavender and Isaac Morris
March 26, 2011

Staff always greet me promptly when I pull up to have my car serviced. They always thoroughly explain anything they find that needs to be brought to my attention. I love that they wash the car after servi More

by lcbright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Burch most recently + Kristen Berry time before
March 24, 2011

I just love my 2011 Honda Pilot. This is the 6th vehicle I have purchased from Koons Honda in Manassas. The purchase process was pain free and the Service Department has always been a pleasure to deal with. More

by homeatlastdecor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike & joe
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