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Joyce Koons Honda

Manassas, VA

4.7
3,008 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,008 Reviews of Joyce Koons Honda

January 18, 2011

I always have a good experience at Koons of Manassas. They are friendly, efficient, and trustworthy. When I go for service I never have to wait for my car to be looked at. The system is very efficient an More

by janehburke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know.
January 18, 2011

I have dealt with Joe Carroll for the last 5 years and it has been a real pleasure to have my car's serviced at Koons Honda, he always does what he says he is going to do and the car is ready on time and cle More

by Rigg Wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Carroll
January 16, 2011

I have never had a bad experience at Koons Honda. The first day I drove off the lot the van AC malfunctioned. While is was being serviced I was given a rental. When I come in for service I'm treated as a More

by hersheyetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the names but all were good
January 14, 2011

I purchased a Ridgeline at Koons Honda 3 years ago and have had it maintained by their service department from the start. My experience with this dealership has been excellent across the board. I had be More

by Gerald Waldrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
January 14, 2011

When I moved to Virginia, I began bringing my 7 year-old civic to Koons Honda for service and was thrilled to have Joe Carroll as my service advisor. He did such a phenominal job, that he is the reason why More

by lisagil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Carroll
January 14, 2011

My last visit they were suppose to check all the fluids. However, they did not and unfortunately I found myself without any windshield wiper fluid in this snowy weather today. That was a big disappointment More

by carsurvery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
January 14, 2011

I use this dealership for service of my Honda CRV. They have provided consistently good service. I am satisfied with the pricing for the most part. I would be nice if they could match the tire deal that More

by thandawai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph
January 14, 2011

I went in for a oil change, brake check, recall for ignition, troubleshoot buzzer for light being on. Troubleshoot seat warmer. Everything was done satisfactorily and quickly, but the seat warme More

by fbrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Carroll
January 14, 2011

Kristen is absolutely amazing. She explains the work needed & the reasons behind the recomendation. I feel like she looked out for my best interests & was able to have my car fixed in a more than timely More

by laradamore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Berry
January 14, 2011

The dealership is very good in responding to questions and follow ups. Car is ready when promised. Have had no issues with them in the 5+ years that I have been taking my cars to them. As to purchasi More

by dtwexler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember
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