
Joyce Koons Honda
Manassas, VA
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3,030 Reviews of Joyce Koons Honda
Came in to renew a lease on a vehicle, and I was given exactly what I wanted! Greg Mann made sure that I got a car that fit my price range and still had some of the features that I liked, and Nancy in fin exactly what I wanted! Greg Mann made sure that I got a car that fit my price range and still had some of the features that I liked, and Nancy in finance made all of the paperwork a breeze! More
Service performed on two vehicles recently. Roland handled everything promptly and professionally. Would not hesitate to have any Honda vehicle serviced at Joyce Koons Honda. Have been dealing with th handled everything promptly and professionally. Would not hesitate to have any Honda vehicle serviced at Joyce Koons Honda. Have been dealing with them for purchases and sales since 1980. More
Emily - the internet sales concierge and Medhat - our sales rep were exceptional. Given COVID concerns, we were so appreciative of the ability to engage on overall price before heading to the facility. sales rep were exceptional. Given COVID concerns, we were so appreciative of the ability to engage on overall price before heading to the facility. Other dealerships in the area could take a lesson from you. More
My experience was unmatched. I am so pleased with the wonderful service I received at this location. Roland provided top-of-the-line exceptional service. wonderful service I received at this location. Roland provided top-of-the-line exceptional service. More
Overall Great experience, friendly staff, no pressure, no hassle. Sales person worked like trusted advisor. No phone calls, most major decisions were made over email. Looking forward to the post sale, servic hassle. Sales person worked like trusted advisor. No phone calls, most major decisions were made over email. Looking forward to the post sale, service experience. More
The service is friendly and we’ve used the concierge pickup/drop off the past few times we have brought our cars in for service and it is really a fantastic service! We’ve had good experiences every tim pickup/drop off the past few times we have brought our cars in for service and it is really a fantastic service! We’ve had good experiences every time we’ve brought the car in. This time we had to have two TPMS sensors replaced and have the system reset. I felt the charge to reset the system was high, but the service technician acknowledged it and recommended we replace all four sensors to avoid having the two remaining go bad and have to pay for the system to be reset again. The sensors are 10 years old and he said that was the expected life span of the sensors. Overall good advice and likely saved us money in the long run. More
Jewel Bowden and Girma Mersha are awesome. Professional, honest and made my life easier! Best price in DMV. Thank you both for your help. I truly appreciate you guys! Bee ( Arriya ) Professional, honest and made my life easier! Best price in DMV. Thank you both for your help. I truly appreciate you guys! Bee ( Arriya ) More
Good service, clean dealership, in and out in a reasonable time. Received an appointment, car was taken in on the and the work was done within the timeframe I was told. They went above and beyond i reasonable time. Received an appointment, car was taken in on the and the work was done within the timeframe I was told. They went above and beyond in my opinion. More
The service I received was great. It was done in a timely manner and Joseph my advisor was great keeping me informed about the status of my vehicle. manner and Joseph my advisor was great keeping me informed about the status of my vehicle. More