Joyce Koons Honda

Excellent experience. Very efficient, courteous and friendly. They had the cars I was interested in, waiting up front and ready for a test drive. Agreed on a purchase in less than 30 minutes. It was friendly. They had the cars I was interested in, waiting up front and ready for a test drive. Agreed on a purchase in less than 30 minutes. It was a pleasure to work with Roy Higashi on the purchase of my new car. More

Concierge service rocks! The battery diied before I could get it replaced. Koons concierge service came with loaner car, and a jump starter. John Bandy (sp?), my service adv The battery diied before I could get it replaced. Koons concierge service came with loaner car, and a jump starter. John Bandy (sp?), my service advisor was right on top of everything, and was there with a smile late on Saturday afternoon (as closing time neared) when I returned the loaner to pick up my car. More

The customer service was great. They were also very patient with us being new buyers.. Steve from sales an victor from finance were awesome Thanks guys!! patient with us being new buyers.. Steve from sales an victor from finance were awesome Thanks guys!! More

State Inspection on New Odyssey I came to the dealership to update the State inspection sticker on a new 2020 Honda Odyssey I purchased from JK Honda in June. The inspection sticker I came to the dealership to update the State inspection sticker on a new 2020 Honda Odyssey I purchased from JK Honda in June. The inspection sticker on the vehicle had an expiration date of November, so I came in to update the inspection to July (closer to the month when when I need to re-register the vehicle in 2021). I was in the dealership OVER 3 HOURS, before my vehicle was ready. My service rep was not present when vehicle was returned from getting a wash. I had to ask another service rep if I could take my vehicle.. More

excellent service Service is always excellent, Koons is trustworthy and honest AND Roland Murphy is so knowledgeable and gives sound advise as to the upkeep of my ve Service is always excellent, Koons is trustworthy and honest AND Roland Murphy is so knowledgeable and gives sound advise as to the upkeep of my vehicles. More

This dealership is awesome. They are always so helpful I never had to wait when taking my car in Fer service. They really do a great job never had to wait when taking my car in Fer service. They really do a great job More

Great Dealership This dealership has been incredible to work with. We made the deal over the phone and I never had to set foot in the dealership. Car was delivered t This dealership has been incredible to work with. We made the deal over the phone and I never had to set foot in the dealership. Car was delivered to my door in pristine condition. Would definitely use them again and have already recommended them to another close friend! More

Super easy to work with, knowledgeable staff and friendly service. Will use this dealership again and will recommend to others. Good selection of cars on hand, fair and transparent pricing. service. Will use this dealership again and will recommend to others. Good selection of cars on hand, fair and transparent pricing. More

Pleasant, Professional Treatment I am always treated like a valuable customer. Never any pressure and always a complete explanation of what needs to be done and what was done. I have I am always treated like a valuable customer. Never any pressure and always a complete explanation of what needs to be done and what was done. I have the utmost confidence in the service I receive at Joyce Koons Honda. More

Bought a new Honda Odyssey and a new Honda Insight from Joyce Koons. Great service overall, gave me a great deal on both and made be car buying process very easy. I would recommend this dealership. Joyce Koons. Great service overall, gave me a great deal on both and made be car buying process very easy. I would recommend this dealership. More