Joyce Koons Honda

The dealer picked up my car and kept in touch as to what was wrong. They fixed my car and returned it to me. They left me a loaner car. Everyone was professional. was wrong. They fixed my car and returned it to me. They left me a loaner car. Everyone was professional. More

Service reps were knowledgeable and courteous. Services were accomplished promptly as promised. The technician and customer service rep kept me informed throughout my stay continuously. were accomplished promptly as promised. The technician and customer service rep kept me informed throughout my stay continuously. More

Dependable and honest I only use Joyce Koons to service or repair my car. Kelly, in the Honda service department, is a great guy to work with. He is honest and knowledgeabl I only use Joyce Koons to service or repair my car. Kelly, in the Honda service department, is a great guy to work with. He is honest and knowledgeable. I trust that what he says needs repair is true. More

Recent service For my last maintenance visit my car was picked up from my house and when the service was complete it was returned. They left me a loaner car. The d For my last maintenance visit my car was picked up from my house and when the service was complete it was returned. They left me a loaner car. The driver was very professional and had on gloves and a mask. Friendly and dependable. More

excelent safety inspection excellent SERV no face to face contact , safe for client , incredible fast and efficient services. Thanks Sofia pick up my car safety inspection excellent SERV no face to face contact , safe for client , incredible fast and efficient services. Thanks Sofia pick up my car in convenient location and drop off in time requested . More

Friendly service from Girma, who delivered the vehicle to my door. I appreciate his staying in touch while we were waiting for the car to become available. my door. I appreciate his staying in touch while we were waiting for the car to become available. More

Best deal, fair, and honest dealer! I have been going to Joyce Koons Honda for service on my 2017 Lease CRV since moving to the area in 2018 - the service and professionalism have been g I have been going to Joyce Koons Honda for service on my 2017 Lease CRV since moving to the area in 2018 - the service and professionalism have been great! So, it was time to look for another Lease and we chose Joyce Koons Honda to get our 2020 CRV. Jag, the sales associate, definitely made the deal happen because of his attentiveness, professionalism, and honesty! Tim, the finance representative, was awesome as well as he definitely ensured I got the lowest and fairest deal. I ended up paying less on the 2020 Lease than the 2017 and the 2020 was loaded with options (two trims package higher than the 2017). Thank you, I will definitely go back and I recommend them highly! More

This is an unusual dealership. They operate on a unique platform-honesty. The sales department is straightforward, no games. But the gold standard here is the service department. They operate on a unique p platform-honesty. The sales department is straightforward, no games. But the gold standard here is the service department. They operate on a unique platform- honesty. They only do what you ask, suggesting things that can be done later down the road. Efficient, honest and GOOD! More

Fast service and friendly advisor. It was the fist day after closing for more than 1 month due to corona virus and the service was smooth after closing for more than 1 month due to corona virus and the service was smooth More

Exceptional Customer Service We decided to purchase the CR-V Hybrid after reading the reviews and taking a test drive while waiting for our other Honda to be serviced. Loved the n We decided to purchase the CR-V Hybrid after reading the reviews and taking a test drive while waiting for our other Honda to be serviced. Loved the new features and contacted Sales Manager Sunny Haque at Joyce Koons Honda Manassas, VA to see if he could find the color we wanted. He found a vehicle in Maryland and within a few days we were completing the purchase at our home with Sales Representative Darius Blagmon. The entire process was effortless and we are sincerely appreciative of the work completed by the Joyce Koons Honda Team to deliver the new vehicle we wanted at a very fair price. More