Joyce Koons Honda

We are thirty year customers and keep coming back. Honest friendly sales and service and consistent prices at or better than local competitors. Currently have 4 Honda’s ranging from one week to 13 years old. friendly sales and service and consistent prices at or better than local competitors. Currently have 4 Honda’s ranging from one week to 13 years old. All from Koons. More

No appointment service on Honda. I went to the dealership for an emissions check. Chris got the info and my car was gone....then returned with work finished in about an hour. Great I went to the dealership for an emissions check. Chris got the info and my car was gone....then returned with work finished in about an hour. Great service, nice people...first class operation! Thank you! More

A satisfactory, no hassle experience Joyce Koons quoted a price by email for the car we wanted thru the USAA car buying service. When we chose their offer over the competitors they delive Joyce Koons quoted a price by email for the car we wanted thru the USAA car buying service. When we chose their offer over the competitors they delivered the car as promised with minimum hassle. There were minor glitches but all in all we were pleased. More

A quality sales experience First class professional treatment throughout the process. I really appreciated that we were given their full attention with no interruptions or unnec First class professional treatment throughout the process. I really appreciated that we were given their full attention with no interruptions or unnecessary dead time. Shawn was very helpful in getting to my desired price point and in making sure everything was in-line for a smooth settlement and delivery. Girma was cordial and patient as we went over the details of the sale. He made sure the vehicle was clean and ready, and spent a great deal of time with us inside the Odyssey going overall the new features and operating systems. Christain carried us through the settlement process in a timely and efficient manner. He offered and explained the advantages of different financing and extended care alternatives for our consideration. More

PoliteFinished when promisedExplained what was Polite Finished when promised Explained what was done Would recommend service department. I get all my Honda service done there no need to look som Polite Finished when promised Explained what was done Would recommend service department. I get all my Honda service done there no need to look somewhere else. More

I have had my cars serviced here many times over the I have had my cars serviced here many times over the past years. I’ve always been highly satisfied until this service. I took my 2018 Pilot in beca I have had my cars serviced here many times over the past years. I’ve always been highly satisfied until this service. I took my 2018 Pilot in because the transmission was shifting roughly. I also requested a tire rotation… My passenger rear tire was showing low pressure on sensor . When I picked my car up… The same rear passenger tire was showing low pressure on the sensor gauge. I called and spoke to the service rep who said he would check with the mechanic. He came back and said yes, the mechanic did rotate the tires. I questioned why the sensor would still show only that same tire had low pressure? He said he didn’t know. I feel I paid for work that was not performed. I have no way of knowing if the transmission flush or the oil change was really performed either. I will go to a local mechanic next time. More

Overall good experience buying a car is stressful, but all the staff did a great job of making sure we got the best deal. I feel I got an outstanding price on the car. buying a car is stressful, but all the staff did a great job of making sure we got the best deal. I feel I got an outstanding price on the car. More

excellent as always have had nothing but excellent service at Joyce koons honda, from the day of purchase in 2013.. roland has been a very courteous rep for me and the wo have had nothing but excellent service at Joyce koons honda, from the day of purchase in 2013.. roland has been a very courteous rep for me and the work done on my car has been done in a decent amount of time. my salesman is no longer there but he was great too. More

Excellent Service I must say that my service representative was excellent. He was very courteous and provided very knowledgeable answers to my questions. When additio I must say that my service representative was excellent. He was very courteous and provided very knowledgeable answers to my questions. When additional repair issues arose, he let me know the price of the repair but more importantly whether it was a safety issue. Thank you Roland. More

I had a good experience and good service overall. Mo Meghani was very helpful and knowledgeable cars. Will go there again and definitely work with him. Meghani was very helpful and knowledgeable cars. Will go there again and definitely work with him. More