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Joyce Koons Honda

Manassas, VA

4.7
3,008 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,008 Reviews of Joyce Koons Honda

November 16, 2019

My 7th Lease with Joyce Koons Honda Manassas Just completed my 7th Lease with Joyce Koons Honda Manassas. As usual, my experience was nothing short of outstanding. It is always a pleasure working More

by ambrosedj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kebir Lakroune, Dipak Regmi, Shawn McGregor
Nov 18, 2019 -

Joyce Koons Honda responded

Thank you for leasing your vehicles with us and for being a loyal customer. We appreciate your business. -The Joyce Koons Honda Team

November 11, 2019

Sahid went far and beyond to make sure that I was satisfied with 2012 Accord EX-L purchased had everything ready to go even before I arrived at the dealership since I had a 4 1/2 hour drive from Roan More

by drsch1107
Recommend Dealer
Yes
Employees Worked With
Sahid, Victor Ferrari
Nov 18, 2019 -

Joyce Koons Honda responded

Thank you for making the trip to purchase your vehicle. We are happy you enjoyed your buying experience. -The Joyce Koons Honda Team

November 10, 2019

Excellent Standard Service Excellent standard service for my 2016 Honda Civic. It was easy to make an appointment online and leave my car in their hands. Thank you. More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bandy
Nov 18, 2019 -

Joyce Koons Honda responded

Thank you for choosing us to service your vehicle and for the review. -The Joyce Koons Honda Team

November 10, 2019

excellen service!! the person who attended me knew how to answer my questions,,, he is a kind person respectful and very professional in is work More

by Luzmary
Recommend Dealer
Yes
Employees Worked With
Juvik Paz-Vergara
Nov 18, 2019 -

Joyce Koons Honda responded

We are happy Juvik provided great service for you. Thank you for your business. -The Joyce Koons Honda Team

November 10, 2019

We have constantly asked for a service schedule for the 2019 Honda Fit and they won’t give us one. Why does every oil change place around have the suggested manufacturers service schedule except the dealer More

by Steelers58
Recommend Dealer
No
Employees Worked With
Tony Nguyen
Nov 18, 2019 -

Joyce Koons Honda responded

Please call to speak to our Fixed Operations Manager, Tony Nguyen or our GM at your earliest convenience. We would like to further discuss this with you. -The Joyce Koons Honda Team

November 10, 2019

We are thirty year customers and keep coming back. Honest friendly sales and service and consistent prices at or better than local competitors. Currently have 4 Honda’s ranging from one week to 13 years old. More

by 4hondas
Recommend Dealer
Yes
Employees Worked With
Sunny Haque, Medhat Salem
Nov 18, 2019 -

Joyce Koons Honda responded

Thank you so very much for being a loyal and long time customer. We appreciate your business and your review. -The Joyce Koons Honda Team

November 09, 2019

No appointment service on Honda. I went to the dealership for an emissions check. Chris got the info and my car was gone....then returned with work finished in about an hour. Great More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shade
Nov 18, 2019 -

Joyce Koons Honda responded

Thank you for reviewing your service experience. Thank you for your business. -The Joyce Koons Honda Team

November 08, 2019

A satisfactory, no hassle experience Joyce Koons quoted a price by email for the car we wanted thru the USAA car buying service. When we chose their offer over the competitors they delive More

by cr-v
Recommend Dealer
Yes
Employees Worked With
Sunny Haque, Darius Blagmon, Rebecca Salyer
Nov 18, 2019 -

Joyce Koons Honda responded

Thank you for your recent review on DealerRater. We appreciate your business. -The Joyce Koons Honda Team

November 08, 2019

A quality sales experience First class professional treatment throughout the process. I really appreciated that we were given their full attention with no interruptions or unnec More

by Francis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McGregor, Christian Anim, Girma Mersha
Nov 18, 2019 -

Joyce Koons Honda responded

We are so glad that every aspect of your buying experience surpassed expectations. You can count on our team being ready and waiting for you at your first service. -The Joyce Koons Honda Team

November 07, 2019

PoliteFinished when promisedExplained what was Polite Finished when promised Explained what was done Would recommend service department. I get all my Honda service done there no need to look som More

by Brave heart
Recommend Dealer
Yes
Employees Worked With
Mo Meghane
Nov 18, 2019 -

Joyce Koons Honda responded

Thank you for your 5 star rating and great review. Thank you for being a valued customer as well. -The Joyce Koons Honda Team

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