Joyce Koons Honda

Good Service This is my second experience with Honda Joyce Koons to lease another vehicle after the one I’ve leased in 2017, it took me a while to decide which mod This is my second experience with Honda Joyce Koons to lease another vehicle after the one I’ve leased in 2017, it took me a while to decide which model & trim level. C J Zhu has been excellent and so helpful to make my decision easier & faster, actually, all 2019 Honda models have great standard features which were optional before. I’ve enjoyed the experience and I’m so happy with my choice which is loaded with great features including Apple CarPlay, Lane-Keep-Assist, Front-Collision Protection, and much more. They missing star is only because I’ve been expecting a better lease-package price! More

The dealer provided the best without hidden fees with great customer service. The price was competitive. It was really convenient to stop by the dealership. great customer service. The price was competitive. It was really convenient to stop by the dealership. More

Was a real pleasure buying my car from Joyce Koon Honda. When it’s time I will be back to buy another vehicle from them. When it’s time I will be back to buy another vehicle from them. More

Good help in making a Great Deal on a used Car at Joyce Koon Honda. Joel was a big help and Closed the Deal for Me. Koon Honda. Joel was a big help and Closed the Deal for Me. More

I had a great buying experience here. Highly recommend working with Gabriel Velez! He made the process so smooth. I’ll be coming back here for any future Honda purchases. working with Gabriel Velez! He made the process so smooth. I’ll be coming back here for any future Honda purchases. More

The process of getting a new car was fast and painless. Kebir and Tim were very helpful in answering all my queries. Very happy with my new Honda Kebir and Tim were very helpful in answering all my queries. Very happy with my new Honda More

Not a good experience The pricing was pretty good for the new car. The trade in however was way off because of the carfax saying the vehicle was stolen( erroneous informati The pricing was pretty good for the new car. The trade in however was way off because of the carfax saying the vehicle was stolen( erroneous information as it was broken in to and the airbag was stolen and damaged was fixed within a week through insurance). But to say a 2009 Honda Accord EX-L with 148k miles is only worth $400 is highway robbery. Even if the vehicle was supposedly stolen and crashed and the damage was fixed it's still worth more than $400!!!!!! And instead of telling clients how far other clients would travel to buy a nice used vehicle as opposed to mine, how about trying to consummate a deal by working with me. The overall sarcasm from Tim Welton the manager wasn't appreciated. I'll be taking my business elsewhere for sure and will gladly pay more for mediocre service. Because at this point that would be an upgrade! More

Koons Honda Manassas This is my second Honda from Koons and I’ve always had them serviced at This dealership. Service is always done right the first time, in a timely mann This is my second Honda from Koons and I’ve always had them serviced at This dealership. Service is always done right the first time, in a timely manner and professionally More

Exceed my expectation! Exceptional overall experience! Prices are better for repairs, objective & honest with their presentations! Accomodating and answered all questions! H Exceptional overall experience! Prices are better for repairs, objective & honest with their presentations! Accomodating and answered all questions! Honda is great coz of these people! More

Bad AC diagnostic and evaluation They charged me $1000 for AC fix and it breaks again within one week and it needs to be fixed for another $2000. I understand that there are multiple They charged me $1000 for AC fix and it breaks again within one week and it needs to be fixed for another $2000. I understand that there are multiple components in the AC system, however they got payed to analyze and evaluate the fix before starting it. They changed me 1k for a temporary fix that lasted for a week! They refused to give me my money back or to fix it. More