Joyce Koons Honda

The process of getting a new car was fast and painless. Kebir and Tim were very helpful in answering all my queries. Very happy with my new Honda Kebir and Tim were very helpful in answering all my queries. Very happy with my new Honda More

Not a good experience The pricing was pretty good for the new car. The trade in however was way off because of the carfax saying the vehicle was stolen( erroneous informati The pricing was pretty good for the new car. The trade in however was way off because of the carfax saying the vehicle was stolen( erroneous information as it was broken in to and the airbag was stolen and damaged was fixed within a week through insurance). But to say a 2009 Honda Accord EX-L with 148k miles is only worth $400 is highway robbery. Even if the vehicle was supposedly stolen and crashed and the damage was fixed it's still worth more than $400!!!!!! And instead of telling clients how far other clients would travel to buy a nice used vehicle as opposed to mine, how about trying to consummate a deal by working with me. The overall sarcasm from Tim Welton the manager wasn't appreciated. I'll be taking my business elsewhere for sure and will gladly pay more for mediocre service. Because at this point that would be an upgrade! More

Koons Honda Manassas This is my second Honda from Koons and I’ve always had them serviced at This dealership. Service is always done right the first time, in a timely mann This is my second Honda from Koons and I’ve always had them serviced at This dealership. Service is always done right the first time, in a timely manner and professionally More

Exceed my expectation! Exceptional overall experience! Prices are better for repairs, objective & honest with their presentations! Accomodating and answered all questions! H Exceptional overall experience! Prices are better for repairs, objective & honest with their presentations! Accomodating and answered all questions! Honda is great coz of these people! More

Bad AC diagnostic and evaluation They charged me $1000 for AC fix and it breaks again within one week and it needs to be fixed for another $2000. I understand that there are multiple They charged me $1000 for AC fix and it breaks again within one week and it needs to be fixed for another $2000. I understand that there are multiple components in the AC system, however they got payed to analyze and evaluate the fix before starting it. They changed me 1k for a temporary fix that lasted for a week! They refused to give me my money back or to fix it. More

New Car Purchase CJ And Christine were great to work with! Quick and painless experience. Price was fair and beat out other dealerships also 2yrs free maintenance. Can CJ And Christine were great to work with! Quick and painless experience. Price was fair and beat out other dealerships also 2yrs free maintenance. Can’t beat that! More

Excellent Experience purchasing Honda Ridgeline This dealer does not waste my time. I received a fair offer on a new Honda Ridgeline. I compared the offer with other Honda dealers and this was the This dealer does not waste my time. I received a fair offer on a new Honda Ridgeline. I compared the offer with other Honda dealers and this was the best. Sales and Finance folks were courteous and did not waste my time. More

Service all my Honda vehicles Great service,experience technicians,knowledgeable service agents I.e Moses great location where I live,free car wash,fresh coffee,loaner car and shut Great service,experience technicians,knowledgeable service agents I.e Moses great location where I live,free car wash,fresh coffee,loaner car and shuttle service More

Timing Belt Service Karen provided quotes on various maintenance services. She gave me an appointment that fit my schedule and a loaner car. The work was completed on tim Karen provided quotes on various maintenance services. She gave me an appointment that fit my schedule and a loaner car. The work was completed on time. I was very pleased with her handling of the service arrangements and the shop's quality of work. More

Excellent Customer Services Never have to wait long, service adviser was very friendly and professional. Got my in for Oil/Filter change and Transmission flush, and I was out of Never have to wait long, service adviser was very friendly and professional. Got my in for Oil/Filter change and Transmission flush, and I was out of there in just over an hour. More