
Joyce Koons Honda
Manassas, VA
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3,013 Reviews of Joyce Koons Honda
New Car Purchase CJ And Christine were great to work with! Quick and painless experience. Price was fair and beat out other dealerships also 2yrs free maintenance. Can CJ And Christine were great to work with! Quick and painless experience. Price was fair and beat out other dealerships also 2yrs free maintenance. Can’t beat that! More
Excellent Experience purchasing Honda Ridgeline This dealer does not waste my time. I received a fair offer on a new Honda Ridgeline. I compared the offer with other Honda dealers and this was the This dealer does not waste my time. I received a fair offer on a new Honda Ridgeline. I compared the offer with other Honda dealers and this was the best. Sales and Finance folks were courteous and did not waste my time. More
Service all my Honda vehicles Great service,experience technicians,knowledgeable service agents I.e Moses great location where I live,free car wash,fresh coffee,loaner car and shut Great service,experience technicians,knowledgeable service agents I.e Moses great location where I live,free car wash,fresh coffee,loaner car and shuttle service More
Timing Belt Service Karen provided quotes on various maintenance services. She gave me an appointment that fit my schedule and a loaner car. The work was completed on tim Karen provided quotes on various maintenance services. She gave me an appointment that fit my schedule and a loaner car. The work was completed on time. I was very pleased with her handling of the service arrangements and the shop's quality of work. More
Excellent Customer Services Never have to wait long, service adviser was very friendly and professional. Got my in for Oil/Filter change and Transmission flush, and I was out of Never have to wait long, service adviser was very friendly and professional. Got my in for Oil/Filter change and Transmission flush, and I was out of there in just over an hour. More
Excellent The salesperson, Jordon was personable, understood was I was looking for in an auto. She did listen to what I expected in the way of features and my b The salesperson, Jordon was personable, understood was I was looking for in an auto. She did listen to what I expected in the way of features and my budget. More
Excellent service from Greg Mann & Shawn McGregor Greg was so helpful and was not pushy, but had great follow-up. Shawn offered a great incentive for us to make our final decision. Thanks to both of t Greg was so helpful and was not pushy, but had great follow-up. Shawn offered a great incentive for us to make our final decision. Thanks to both of them for making this a great sales experience. Not a fan of the manager that came to talk to us after Greg (Before Shawn stepped in). I don't remember his name. He was abrasive and quite pushy. I was ready to walk out until Shawn came over and I am glad I gave him a chance to talk to us further. Finance wasn't very organized or seemed to know what he was doing. He had to fix numbers a few times. Not sure of his name. It was late and we just wanted to get home at that point so I didn't bother to find out his name. More
Excellent service. Kelly was very helpful. Kept me up to date on repairs and any delays that followed. Staff very friendly and knowledgeable. Caring atmosphere. Excellen Kelly was very helpful. Kept me up to date on repairs and any delays that followed. Staff very friendly and knowledgeable. Caring atmosphere. Excellent service. More
Helpful I love love the fact that they give a loaner car while they are doing service on your car, that is very important to me. I love love the fact that they give a loaner car while they are doing service on your car, that is very important to me. More
Good repair bad customer service It was fine. But was told it would take 1.5 to 2 hrs to fix. So at 8am dropped car off and waited. At 10:30am had to find someone for an update and It was fine. But was told it would take 1.5 to 2 hrs to fix. So at 8am dropped car off and waited. At 10:30am had to find someone for an update and was told it would be 30min more. At 11:15 still wasnt done. Finally got my car back at around 12:30. Worse part was never told it would take longer or given and update since they knew I was waiting for it. More