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Joyce Koons Honda

Manassas, VA

4.8
3,013 Reviews

10640 Automotive Dr

Manassas, VA

20109

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3,013 Reviews of Joyce Koons Honda

September 24, 2019

New Car Purchase CJ And Christine were great to work with! Quick and painless experience. Price was fair and beat out other dealerships also 2yrs free maintenance. Can More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Zhu, Christine Yeh
Sep 25, 2019 -

Joyce Koons Honda responded

Thank you for posting a review on DealerRater about our dealership. We appreciate your business and we look forward to keeping your Honda running for a long time to come! -The Joyce Koons Honda Team

September 23, 2019

Excellent Experience purchasing Honda Ridgeline This dealer does not waste my time. I received a fair offer on a new Honda Ridgeline. I compared the offer with other Honda dealers and this was the More

by Jack Garber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Anim, Mariame Djouara
Sep 25, 2019 -

Joyce Koons Honda responded

We appreciate your review on DealerRater and we are happy that you enjoyed your sales experience as well. Thank you for your business. -The Joyce Koons Honda Team

September 22, 2019

Service all my Honda vehicles Great service,experience technicians,knowledgeable service agents I.e Moses great location where I live,free car wash,fresh coffee,loaner car and shut More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kebir Lakroune, Mo Meghane
Sep 25, 2019 -

Joyce Koons Honda responded

We are so pleased you have decided to use our dealership for service. We appreciate your business and we hope to see you again. -The Joyce Koons Honda Team

September 16, 2019

Timing Belt Service Karen provided quotes on various maintenance services. She gave me an appointment that fit my schedule and a loaner car. The work was completed on tim More

by Highmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Joyner, Karen Huntington
Sep 25, 2019 -

Joyce Koons Honda responded

Thank you for review on DealerRater. We appreciate your years of business and we look forward to providing you with excellent service again in the future. -The Joyce Koons Honda Team

September 12, 2019

Excellent Customer Services Never have to wait long, service adviser was very friendly and professional. Got my in for Oil/Filter change and Transmission flush, and I was out of More

by hondaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Jackson
Sep 16, 2019 -

Joyce Koons Honda responded

Thank you for your rating and review. We appreciate you and will be here when you need your next service done. -The Joyce Koons Honda Team

September 12, 2019

Excellent The salesperson, Jordon was personable, understood was I was looking for in an auto. She did listen to what I expected in the way of features and my b More

by Flower
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Jackson
Sep 16, 2019 -

Joyce Koons Honda responded

Thank you for your 5 star rating and review on DealerRater. We are so happy you had a great car buying experience. -The Joyce Koons Honda Team

September 11, 2019

Excellent service from Greg Mann & Shawn McGregor Greg was so helpful and was not pushy, but had great follow-up. Shawn offered a great incentive for us to make our final decision. Thanks to both of t More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McGregor, Greg Mann
Sep 12, 2019 -

Joyce Koons Honda responded

Thank you for posting a review on DealerRater about our dealership. We appreciate your business and we look forward to keeping your Honda running for a long time to come! -The Joyce Koons Honda Team

September 11, 2019

Excellent service. Kelly was very helpful. Kept me up to date on repairs and any delays that followed. Staff very friendly and knowledgeable. Caring atmosphere. Excellen More

by cah040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Huntington, Kelly Dutton
Sep 12, 2019 -

Joyce Koons Honda responded

Thank you for reviewing your service experience. Thank you for your business. -The Joyce Koons Honda Team

September 09, 2019

Helpful I love love the fact that they give a loaner car while they are doing service on your car, that is very important to me. More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Huntington
Sep 12, 2019 -

Joyce Koons Honda responded

We are so pleased you have decided to use our dealership for service. We appreciate your business and we hope to see you again. -The Joyce Koons Honda Team

September 09, 2019

Good repair bad customer service It was fine. But was told it would take 1.5 to 2 hrs to fix. So at 8am dropped car off and waited. At 10:30am had to find someone for an update and More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cant remember name but would remember the face, Peter Parlier Jr
Sep 12, 2019 -

Joyce Koons Honda responded

We apologize as this is not the customer service we like to give. If you could please give our Fixed Operations Manager, Tony Nguyen, a call at 703-366-1045, we would appreciate it. -The Joyce Koons Honda Team

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