Joyce Koons Honda

Excellent Service! Everyone that we worked with to purchase our new Honda Accord was fabulous. We were provided a fair price and they provided wonderful customer servic Everyone that we worked with to purchase our new Honda Accord was fabulous. We were provided a fair price and they provided wonderful customer service. Overall great experience! More

Excellent Srvice My son and I dropped off the van. Service people were very professional and courteous. I had to leave my car over not and they did a great job. My son and I dropped off the van. Service people were very professional and courteous. I had to leave my car over not and they did a great job. More

Another great day I had a couple of small things to be taken care of as well as an overdue state inspection. I called my trustworthy service writer, Tyson Farina, and t I had a couple of small things to be taken care of as well as an overdue state inspection. I called my trustworthy service writer, Tyson Farina, and told him of my situation. We slotted me in at a time that was most advantageous to me. The things I knew about were handled and the state inspection was completed. As we reviewed what had been done. he advised me of a few things that, while not urgent, should be looked at the next time I came in for service. He said I had a few thousand miles before my next service and everything would be ok. Everything was done in less than a half-hour! I have always been confident that my cars last longer due to the attention I get at Joyce Koons Honda. More

Incredible Service My husband and I both bought new cars from Joyce Koons Honda at the beginning of the year (2018 Honda CR-V and a 2019 Honda Insight). We were lucky to My husband and I both bought new cars from Joyce Koons Honda at the beginning of the year (2018 Honda CR-V and a 2019 Honda Insight). We were lucky to work with John Sharifi for both transactions. When we purchased the CR-V, John and his staff went above and beyond to help us find our perfect vehicle. John was informative and patient as we made our decision. When we found our 2018 CR-V John and Sunny helped us determine a fair price and Victor in financing made it an easy and affordable transaction. They stayed with us past 10pm to get the job done and we could not be happier with both of our Honda vehicles! We have already recommended Joyce Koons Honda to friends considering a new vehicle - we were very impressed with our service there both times. More

Courteous and Fast I had a small follow-up item (repositioning the safety inspection sticker) on a new vehicle recently purchased. The service tech pushed us to the fron I had a small follow-up item (repositioning the safety inspection sticker) on a new vehicle recently purchased. The service tech pushed us to the front of the line given what was needed. The service department was very busy at the time but we were out in less than 20 minutes. Very thoughtful and personalized service. More

That was easy. We went through the TrueCar route, agreed on a reasonable price with Dennis Chen over the phone, at the car dealer Dennis was more than cordial and gu We went through the TrueCar route, agreed on a reasonable price with Dennis Chen over the phone, at the car dealer Dennis was more than cordial and guided us through the buying and financing process(The finance office was also great, apology for not remembering the gentleman name.). Dennis took time and transferred his knowledge of the car functions to my son. We were in and out within the hour. Thanks, Vince More

Good experience We were not bombarded while in the parking lot looking. I emailed Issac due to him being the only one who did not constantly email me about getting my We were not bombarded while in the parking lot looking. I emailed Issac due to him being the only one who did not constantly email me about getting my business. Just wish I would have haggled a little more on price as the proce they gave me was the discount Tysons had on their website. Very shocked when getring into finance that the rate we would get was higher even with top tier credit, extending out our terms more. We will pay more to pay off quicker to avoid the extra interest. More

Simple and Easy After a few discussions over a couple of days Antonio was able to get me the number I needed for my trade-in and set me up with the vehicle I wanted. After a few discussions over a couple of days Antonio was able to get me the number I needed for my trade-in and set me up with the vehicle I wanted. I bought a used Silverado but you would have never known it was used. It was clean from bumper to bumper. The team worked with me to make sure I was not waiting as signed the papers. It was simple and easy. More

Wonderful customers service Unfortunately the issues I reported were not fixed when I returned home. My seat belt is still locking up. When I am driving my vehicle and have my h Unfortunately the issues I reported were not fixed when I returned home. My seat belt is still locking up. When I am driving my vehicle and have my heater on I am still getting cold air coming through the vent. I did call and leave two messages but never heard back from anyone. More

Great pricing and awesome management I wanna give out a huge shoutout to Tim!! He is the man for selling you a car! I definitely recommend y’all going to meet him and overall the costumer I wanna give out a huge shoutout to Tim!! He is the man for selling you a car! I definitely recommend y’all going to meet him and overall the costumer service is perfect!! They are very nice, polite, and understanding. Thank you once again Tim for making it happen for me! I appreciate it! More