
Joyce Koons Honda
Manassas, VA
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3,010 Reviews of Joyce Koons Honda
Purchase of a new car My husband has been getting vehicles from Steve for almost 30 years. He has always been honest, friendly, helpful and very professional. I met Steve 1 My husband has been getting vehicles from Steve for almost 30 years. He has always been honest, friendly, helpful and very professional. I met Steve 10 years ago when he sold me my previous Honda CRV and when I decided to purchase another vehicle, Steve was the first person I thought of. Once again, we experienced very professional service and I drove off with a beautiful new car!!! thank you Steve, the Finance department and TJ from the service department. You all are amazing!!!!! More
Great Service!! Good place. The service adviser Thomas Johnson explained everything thoroughly, what was recommended, what was suggested, what could wait. I waited th Good place. The service adviser Thomas Johnson explained everything thoroughly, what was recommended, what was suggested, what could wait. I waited there to pick up my car after service, their waiting area is cool and I can do my work while my car was serviced :) More
Service Appointment Service on AC was thorough. The coordinator kept me informed on the progress and what they were doing to be sure it was fixed completely. Service on AC was thorough. The coordinator kept me informed on the progress and what they were doing to be sure it was fixed completely. More
Great service! My service appointment was smooth, and the tech kept me up to date through the entire service process. Would definitely recommend and return here for My service appointment was smooth, and the tech kept me up to date through the entire service process. Would definitely recommend and return here for all service, even though we live 2 hours away. More
All Superb in Custumer Service and Dedication I must first start off with if your are looking for a stress free and customer satisfaction guarantee you should go to Joyce Koon Honda! Go see and re I must first start off with if your are looking for a stress free and customer satisfaction guarantee you should go to Joyce Koon Honda! Go see and request Kebir for your sales cordinator and then deal with Dipak for your deal with whatever vehicle you choose ;as well as, request jerry or Adir for financing ! You will not regret it that I promise you and recommend as I have with your visit to keep this great hard working team together so that it remains that way!!! More
Bought a car, got lots of maintenance done, bought parts Bought a used 2010 Honda Civic Hybrid after a car crash. Service techs, sales reps, cashiers, everyone very professional and communicative and helped Bought a used 2010 Honda Civic Hybrid after a car crash. Service techs, sales reps, cashiers, everyone very professional and communicative and helped me get it running great. Never felt like I was being taken advantage of. I will only go here for service for my car. HIGHLY RECOMMENDED More
Great customer service! My experience has been positive and Koons Honda has great customer service! Thomas Johnson worked on my car and his estimate of wait time was spot on My experience has been positive and Koons Honda has great customer service! Thomas Johnson worked on my car and his estimate of wait time was spot on. He was friendly and summarized my service in easy to understand language for me. More
Great purchase Didn’t intend to purchase, but rather just look. They had the vehicle we wanted and for a great price. Easy process and left very happy. Didn’t intend to purchase, but rather just look. They had the vehicle we wanted and for a great price. Easy process and left very happy. More
Excellent Service1 Koons Honda usually does excellent service to our CR-V. They have helped us keep it in good running order for over 10 years and 230000+ miles. Their e Koons Honda usually does excellent service to our CR-V. They have helped us keep it in good running order for over 10 years and 230000+ miles. Their efforts keep us "on the road". Always check for coupons to save on various repairs and maintenance items. More
Outstanding Customer Service The Service Manager, Mr. Spangler is outstanding in his hands-on approach to working with customers! He is genuinely concerned with your vehicle’s ser The Service Manager, Mr. Spangler is outstanding in his hands-on approach to working with customers! He is genuinely concerned with your vehicle’s service, and your overall satisfaction! Mr. Spangler goes above and beyond to meet the needs of his customers! More