
Joyce Koons Honda
Manassas, VA
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3,017 Reviews of Joyce Koons Honda
All Superb in Custumer Service and Dedication I must first start off with if your are looking for a stress free and customer satisfaction guarantee you should go to Joyce Koon Honda! Go see and re I must first start off with if your are looking for a stress free and customer satisfaction guarantee you should go to Joyce Koon Honda! Go see and request Kebir for your sales cordinator and then deal with Dipak for your deal with whatever vehicle you choose ;as well as, request jerry or Adir for financing ! You will not regret it that I promise you and recommend as I have with your visit to keep this great hard working team together so that it remains that way!!! More
Great service! My service appointment was smooth, and the tech kept me up to date through the entire service process. Would definitely recommend and return here for My service appointment was smooth, and the tech kept me up to date through the entire service process. Would definitely recommend and return here for all service, even though we live 2 hours away. More
Bought a car, got lots of maintenance done, bought parts Bought a used 2010 Honda Civic Hybrid after a car crash. Service techs, sales reps, cashiers, everyone very professional and communicative and helped Bought a used 2010 Honda Civic Hybrid after a car crash. Service techs, sales reps, cashiers, everyone very professional and communicative and helped me get it running great. Never felt like I was being taken advantage of. I will only go here for service for my car. HIGHLY RECOMMENDED More
Great customer service! My experience has been positive and Koons Honda has great customer service! Thomas Johnson worked on my car and his estimate of wait time was spot on My experience has been positive and Koons Honda has great customer service! Thomas Johnson worked on my car and his estimate of wait time was spot on. He was friendly and summarized my service in easy to understand language for me. More
Great purchase Didn’t intend to purchase, but rather just look. They had the vehicle we wanted and for a great price. Easy process and left very happy. Didn’t intend to purchase, but rather just look. They had the vehicle we wanted and for a great price. Easy process and left very happy. More
Excellent Service1 Koons Honda usually does excellent service to our CR-V. They have helped us keep it in good running order for over 10 years and 230000+ miles. Their e Koons Honda usually does excellent service to our CR-V. They have helped us keep it in good running order for over 10 years and 230000+ miles. Their efforts keep us "on the road". Always check for coupons to save on various repairs and maintenance items. More
Outstanding Customer Service The Service Manager, Mr. Spangler is outstanding in his hands-on approach to working with customers! He is genuinely concerned with your vehicle’s ser The Service Manager, Mr. Spangler is outstanding in his hands-on approach to working with customers! He is genuinely concerned with your vehicle’s service, and your overall satisfaction! Mr. Spangler goes above and beyond to meet the needs of his customers! More
Okay service, not everything was addressed Got my oil change, but still haven't fixed a long term issue and did not reset the oil life so had to go back. Got my oil change, but still haven't fixed a long term issue and did not reset the oil life so had to go back. More
Service The Honda service department at Koons does a great job. They are friendly and responsive to customer needs. I always feel welcome and the knowledge an The Honda service department at Koons does a great job. They are friendly and responsive to customer needs. I always feel welcome and the knowledge and expertise is great. More
Very Happy with our car buying experience We shopped initially by internet. The price at Koons was the best and it was the best location for us for service. We then went in and checked out t We shopped initially by internet. The price at Koons was the best and it was the best location for us for service. We then went in and checked out the car. We drove the car and found that it was a very nice and comfortable, well equipped. The sales rep was very friendly, not pushy, knew a lot about the car and the features. He answered all our questions and made it easy to make a decision. The finance person was equally nice and very efficient. He handled the paperwork in short order and we soon drove home with a new car. More